There is SO much to choose from! Walked in and didn't think we could afford anything after seeing…read moresome of the price tags... Someone caught us right before we walked out. Asked what we were looking for, we said we didn't think we could afford them. They kindly told us they have SIX floors of furniture and asked what we were looking for. We needed something that rocked and reclined and plenty of padding. Brought us to a different floor and OMG. YES! So many to choose from unlike ALL the other places we have looked at. So much wasted time! I wish I had come here first. They had lazy boys that were out of our price, but so many that were perfect or even under what we were looking at! Don't go anywhere else! Kind people, not pushy in the least bit, family owned, mostly American made. My only complaint? Why couldn't we have found them sooner!?! Oh and free parking outback! Beautiful stuff too!

High quality furniture along with professional & knowledgeable staff. WIN!…read more I've been shopping here for years.

My husband and I stopped in this store as recommended by a family friend searching for one…read moreitem...needless to say we left with several items purchased. AJ and his staff are absolutely amazing...excellent customer service...definitely gained a customer for life!!

Horrible mattress. I bought a $500 mattress set that isn't even worth that much. A bed should last…read moreyou a good while but it's only been 5 months and you can tell where I sit down before I lay down. I had to lease it because I couldnot pay it and the contract said $630 and the lady who helped us out did not explain to me why . we couldn't pay it off within 3 months so now I'm stuck paying with interest rates plus taxes for each payment, now I'm going to end up paying about $850 for a bad mattress . Bad Service. Bad leasing company. Bad Mattress!!

Quality is #1 in Havertys furniture and Service is tied at #1! I continue to shop for my furniture…read moreat Havertys because of the people and furniture that is made for a lifetime. My Louis Auguste Moreau (French, 1855-1919) bronze "Bucheronne" is magnified by the "Sands of Time" wall art I purchased from Haverty's. Havertys is a destination place for me!

Wow, the service you receive at Havertys is the best I have ever had when shopping for furniture…read more They let me shop but was there when I had questions. Their selection was perfect for what I have been looking for. Good prices for the quality. It's why I will only buy from Havertys. The clearance area has some great deals too. I was able to furnish my entire living room and found some beautiful artwork that had been marked down and got it for a steal. I love this store!

Back in August of 2023 we purchased a two piece sofa set. We were told 4 to 6 weeks for delivery…read more We were only told it was available in brown only. Well as you can see from photo and beautiful dark blue is also available. You will notice there are no tags to identify the products source so that you can search on line for the best deal or quality of the product before purchase. If we had shopped on line we would have save $600 on each piece and had product in 2 to 4 weeks. Follow up calls resulted in "We will call you when its ready" Not until we pushed did we get a call saying it was being built the next day and would ship to us in a week. Customer service extremely lacking and the Guardsman Protection plan is a waste of money. over 600 complaints with the Grand Rapids location in 3 years. All rating where a one because they couldn't give them a "0". Save you money and shop else where.

From the moment we walked in the door, everyone was very helpful without having that salesman…read morepushiness attached to them. They checked on us to make sure we didn't have any questions and explained their sales very well. We even had an exceptional experience with the delivery guys. They were on time, courteous and even put my mattress I didn't purchase from them on the bed frame. I would recommend their prices and quality of their furniture over anyone. We shopped 5 different stores before finally deciding on Home Furniture.

This sounds backwards: I try to carefully orchestrate my time to shop there. It's always a great…read moreexperience. (That's not good). I find myself wanting to change the colors & schemes from previous purchases.Unfortunately, I end up making additional purchases to change my themes. It's a wonderful place to shop. The prices are great! If need be, I can always gift to others who appreciate/need additional accessories, draperies, etc.

Worth the drive!! Be careful with the mattresses..I bought 2 sets 1 was raggedy but the other was…read morephenomenal for a used bed. Headboards are high quality!

THEY ARE OPEN ON SUNDAYS!!! I bought my mom a lift chair and got an amazing price on it because…read morethey are going out of business! Very professional staff highly recommend!

We recently purchased a houseful of elegant furniture for our new home at Moore's "Going out of…read moreBusiness" sale. The salespeople were knowledgeable, courteous, and helpful. We highly recommend them for amazing furniture at deeply discounted prices!

Return policy for sofa. Let the buyer beware, read their…read morefine print before buying. Ask questions on definitions and costs to return in their 15 day window. Ask is this a stock item. Our attempt to return was quickly denied. Manager said no, then said exchange for other merchandise. But restocking fee is 20%. High delivery fees high disposal fee for old sofa. Reason for return attempt: Too soft and stitching on front edge of cushions cut off circulation. Firm on day one and really soft after a few days. Was most expensive sofa in store.

Love the store. Selections are fantastic. The mattresses came today. Salesperson was fantastic…read moreknowledgeable. The only problem is the delivery process. I needed a specific time frame and that was because I was working. I received an estimate of 12:30 to 2:30 p.m. which was perfect because I could get home from work. I requested the last delivery. I started getting phone calls at work at 11:15ish asked again to be put on the last spot for delivery. I got a lot of negative responses from the delivery team. My salesperson followed up and called me around 2:00 p.m. and said that the delivery would take place at 2:15 p.m. which was perfect. When I arrived home they were putting my mattresses on the front door area. It's a good thing I showed up at 2:15 or I would have had to bring the mattress in by myself I think I'm the customer and I paid for this mattressand I had a specific time frame because of my work schedule. I think next time I will go to a store that can give me the delivery when I am able to be home. There was no flexibility.

Ohhh! I shopped there yesterday.And still forgot to look for grounding plugs. I needed an…read moreadditional box fan. It was below $19. I'd researched prices online & Ollies was the most reasonable. They were bountifully stocked. I picked up on trash bins for my car. They are heavy. Will use 1 in my bedroom. I purchased other items. Saw other items I wanted. But had to talk myself out of them. Vowed to return when my budget permits.

I am absolutely upset with the service I received yesterday. On Monday I purchased a pair of shoes…read morefor myself and my child, plus some clothes items. I ended up wanting to exchange my shoes for a different size , so I took them in yesterday to exchange them. They didnt have the size I needed which was fine, so I found different shoes, that cost twice as much. I loved them. The problem was I needed help getting them off the shelf, the only one was out was the display one that I tried on but the box was way up high and it was the only one. I found a guy that worked there who was already in the shoe isle. I asked him for help, he was busy chatting on his phone before he even acknowledged me, and when I told him the situation, he told me to "just check behind the boxes lower down that you can reach and maybe you'll find one." Naturally I did that first before asking for help. I told him I did that and only see the 1 display box that had the other shoe in it. He told me " Its probably not even in there." He would not help me. SO I went to the counter and returned my shoes rather than giving them anymore of my money. I told the guy at the counter that I wanted to just return because nobody was willing to help me. All he said was :Sorry bout that." I wont be shopping there again which sucks because I spend alot of money there.

This was my first time patronizing this furniture store and I am happy to post that it will not be…read moremy last time purchasing items from them! From the moment that I entered the store the staff was very welcoming, that is a PLUS for any company. Great customer service is a MUST to ensure that companies have recurrent customers patronizing their stores. My salesperson was Tracy and she was very friendly, I felt like she and I knew each other for years! I purchased a couple of mattresses and candles from her and I will be returning to purchase some of the spoon jewelry from her in the very near future. Thanks to Dan for helping load up my mattresses on my truck to take home!