I ordered Sonic today, expecting a Junior Bacon Cheeseburger, but it seems I'm missing the meat. It's a bit frustrating because this happens often. It looks like the food might be a bit messy, possibly because the meat wasn't added or the instructions weren't followed when ordering online. You'd think the order would be correct since it's online, but ordering from kiosks is another story. read more

Sonic Drive-In - Jr Bacon Cheeseburger - Burgers Near Me - Rockwall, Texas

they didn't give me the burger i ordered or the receipt and i went back to ask for the burger and they said no since i didn't have a receipt and they charged me for the burger and when i went back i had to pay for another burger. thats very upsetting read more

The food was good, but my slushy tasted moldy. I'm glad it was free with the app. Hopefully they change their filters or fix whatever made it taste that way. read more

The Wi-Fi rarely works, so you're unable to use the app The speakers are substandard and/or the individuals working the can't understand what's being ordered The drinks are always good All other items / areas need work .. read more

Something is very wrong with the meat you use. I have tried it more than once... it has a rank rotten Oder. This use to be a favorite place to go. I have been sick all afternoon from the 1 bite I had before throwing it out. I am sick. I pass by this location at least 3 times a week! No more Sonic for me The service was good. S.Mize Fate read more

Second time I waited 45 minutes after my p/u time. Both times I give up and go to window. Short staffed and will work on my order now. 15 minutes later still no order. Watch 2 young employees trying to decipher an order. I finally drove off w/o order. What manager/owner would leave 2 young ones to work alone on a busy Saturday. They were slammed and working hard but no supervisor. Be proud of your employees but manager/owner should be fired, I don't care if you own the franchise care more about your staff and customers. Nope, won't be back in Murphy Tx read more

The morning shift is very rude and disrespectful. couldn't even refund my items without using bad language smh

Unfortunately they got my order wrong several times. The first time they gave me mozzarella sticks in place of cheddar peppers and then when they tried to correct it they gave me five cheddar peppers instead of 6 which is what a medium order is supposed to come with. Typically they are not that bad on orders so that is why this rating is not lower but today, sadly, they missed the mark. read more

Might be the best Sonic in town; quick friendly service outpaces most Sonics! AND; another waiter came around offering extra condiments, straws, and/or napkins! Kudos. read more

Sonic Drive-In - The new BBLT is bacon-tastic! I wish it was available year-round!! - Burgers Near Me - Rockwall, Texas

I stop at a sonic a few to several times a week for an iced tea, and often snacks or kids' food after school. The tea is always good, food usually pretty good. What's been annoying lately, they released these "BBQ tots" that everyone went crazy for. I consistently use the app to order for half price all day drinks. The location and app evidently do not communicate, which I picture being frustrating for employees, but anyways. After I ordered and paid for those 4 different times, they came out to my car to tell me they're not available. They cost more than regular tots (and to be honest I wouldn't order a plain order of tots anyways). But they tell me I can't be refunded because I paid on the app (which is crap, I found out the fourth time they can give me back cash). Anyways, happy to charge me the extra 50 cents or whatever, and give me something I didn't want. But they came out and asked what I'd like instead, still maintaining I can't be refunded, and agreed to give me something worth less value than I spent but wouldn't compensate with like two corn dogs, that being a 30 cent difference. Happy to take my money and overcharge, but sticklers about "taking care of a customer". Also, if your order from the app they won't include your sauces, you have to call them from the stall to ask. Cherries and lemons cost extra nowadays, but they're always missing from our drinks too. Seems awful petty for a fast food joint; maybe it's just me. I come here much less than I would, dreading this type of petty BS. The reviews saying staff and management takes care of the customers kind of surprise me. read more

Sonic Drive-In - a sonic chiller - Burgers Near Me - Rockwall, Texas

Wish I saw the boy's name, but the employee with the hat and the dark hair was a really sweet employee. He was patient while I was digging in my wallet for a nickel. Have a good day read more

I am hear almost everyday and they have some of the friendliest carhops and managers who will take care of you. Preferred location for sure.

This is the Second location I've been to the first one was fate tx. and I ordered popcorn chicken both times. Both times it came burnt and there wasn't any chicken just the burnt crust.. I am hungry! I do not want to eat burnt scraps and waste my money. I do not recommend these locations or there popcorn chicken. read more

Sonic Drive-In - Burgers Near Me - Rockwall, Texas

I didnt get the fucking glasses after I got 2 of the solar eclipse shakes my sister was on the toilet for an hour bcs of the drink and I think i might go blind because I didn't get the glasses for the eclipse read more

We really love the employees and service at this Sonic, but have one complaint. I would say at least half the time when I order a drink here, it smells VERY strongly of women's perfume. I think whoever is handling the food and drinks must really lay it on thick ... and unfortunately it lingers on the cup/lid of the drink so every time I take a sip, it's all I smell. read more

My corvette broke down on Saturday 8/28/21 in the Sonic drive thru. I had to leave my car there for 4 days trying to get a tow truck & rental car & because of Covid the process was a doozie. Angel & Eric and all if the employees at this location were so nice & accommodating. I contacted them daily to let them know I was working on getting my car moved as quickly as possible & they assured me it was not a problem & were all so so nice. Very hard to find these days & I just want to thank them all again for being so so nice. See you all soon for Happy Hour as soon as my car gets repaired. read more

2016 Yelp 100 Challenge Review #65 Sonic is sonic. This place is a pretty good location. I don't have problems when it comes to accuracy of my order though ironically I believe they forgot to add the extra Oreos I paid for on my last visit. Nobody's perfect, lol. I must admit that I come here solely for the dessert. I don't drink soda and other caloric beverages because I prefer to chew my calories. I used to eat their grilled cheeses and Toaster burgers and chicken snap wraps but I kinda for some unknown reason don't anymore. My faves are the classic Oreo blast, the defunct Chocolate Creme pie shake and the Molten sundae, turtle style with added Oreos. read more

TERRIBLE!!!!!!! I have left a review before. LUSETTA is the rudest employee ! She yells, talks way too fast and gets rude over the speaker. Every time I have gone up there, she is the one on the speaker taking orders. The owner needs to know what's going on up there. More training is needed!! She really is a straight up B. Oh, and I have gone up there 3x to buy ice and was told you are not selling ice, but you can sell me 4 large cups of ice. Lol. Ridiculous!! I really will not be back. I will drive to the sonic in North Rockwall. read more

For fast food, I just love Sonic. I realize it's not good for me on any level. There's just something about those tots. "Uh, are you gonna eat those tots?" It's a crispy hot goodness which I just crave. This particular location has been consistently good with food and service. It does help that I don't order anything complicated. Number #1 with Mayo, cheese, tots & diet coke. For fast food, Sonic is my first choice. read more

I ordered the sweet pretzel twist to try. It's supposed to come with cream cheese icing, but instead the geniuses working there gave me cheese sauce. Cinnamon and cheese. Sounds delicious. There's this thing called reading... read more

Typical Sonic. Nothing special, nothing bad. Happy Hour is from 2pm-4pm and is the best time to get some discounted drinks.

I love sonics custard concrete intact I'm at sonic right now getting one I also love a pretzel dog with chilly and cheese you don't know how good they are we've already gotten them three times there's so good. I'm not going to get the pretzel dog because I have swimmers ear and my jaw hurts to eat so ima just drink my custard concrete read more

Best Sonic Ever!! Every carhop here is friendly and courteous, the food is consistantly great and the music they play is hip and fun. I hate they they no longer have smoothies or popcorn chicken, but the addition of the new steak and tot breakfast burrito is awesome! read more

Normally I wouldn't care enough to write a bad review if I got bad service at a fast food place, but this sonic was extraordinarily bad. They messed up my order after repeating it back to me, and to apologize the manager said "sorry". No attempt to make up for the mistake. I've also heard bad things from my friends about this place. If your craving sonic, I suggest another location read more

This sonic has the worst tea in town. It tastes like dirty water, and it's consistently at this level. Customer service is good and food is ok, but I will drive to Royse City just because of the tea. read more