We tried the Smash burger and it was as good as it appeared on the commercials! Edges were crispy and the patties were seasoned perfectly. I got the tots with my combo... crunchy on the outside, creamy in the middle...yummy. We used the drive thru window for faster service. read more

I ordered on the app and the food was ready when I arrived, however, I had requested a drink carrier and the server argued with me about whether or not I had requested it. After he returned with the food and drinks, I realized that the fries were not in the bag. Finally, back at my hotel (I am in town taking care of my sick father), the food was great, but my $8.50 blizzard was 30% blizzard, 70% soft serve. Overall, very disappointed with the experience as a whole. read more

See all

I'm just going to say that this was the worst experience ever!!! The whole time I was there there was an obvious addict sitting there, scratching himself to pieces till he was bleeding, lighting up his dope with his paraphernalia on the table tin foil syringe lighter and a big bottle of tequila and when I requested the management do something about it for the safety of the girls who bring the food to the car, nothing was done. What a disappointment and what a horrible way to welcome people to Santa Fe if they're visiting for the first time. Horrible horrible way to allow people to have to have a nice drive-in to come to only to ambience, spoiled, and making the thought of eating food in that environmrnt disgusting! Never going back again. read more

fast friendly service. crispy chicken sandwich was fine, french fries were a little mealy, but really good crispy onion rings.

Nasty food at this location fries stale staff extremely rude I ALWAYS drive across town to the st Mike's location instead I stopped at this place worst mistake read more

Sonic Drive-In - Stale old fries - Burgers Near Me - Santa Fe, New Mexico

They did not give me any ketchup for my fries and did not offer any. Lemonade was 90 percent ice filled to the top took a few sips and ran out of lemenade. read more

Sonic Drive-In - All ice very little lemonade - Burgers Near Me - Santa Fe, New Mexico

Ordered chicken fingers, had to tell them to give me honey mustard sauce cause they didn't ask. Got order, drove home, no honey mustard sauce, no ketchup for the onion rings, frying oil needs to be changed, no box & no Texas toast! Not going back to this location! Store #2972. Have given them 3 chances & they've failed. Oh and the homeless (3 & a dog) were showing up near the trash can in the back. Hope they get better food than I did! read more

Went here today and parked waited about 15 minutes and no one answered the red button. Been through the drive through and it takes along time for them as well to help you. I wouldn't recommend going here! read more

The line at 1 pm was huge so I came back at 2 - much better. I ordered the BLT - it looks so good on the ad and the photo while you are ordering. Well... just little strips of light green lettuce , no leaves, and the tomatoes was thin without any taste- just two thin pieces. Bacon was crispy almost to the point of being burnt. Have you ever heard the stand up comedy of Dane Cook with the drive through order that was unintelligible speech? Yeah, that too. What a waste of 3.00. read more

Waited 5 minutes at drive through speaker, no answer. Drove up to window, waited another couple minutes for someone to take my order. Finally got food, order was wrong. Sorry to wake y'all from a good nap. read more

The shakes, custard concretes, and sundaes are very good! And after 8pm the Shakes and ice cream is 1/2 price. Try the coconut cream pie shake, its awesome! read more

If I could give below a one star I would! I visited this location one evening. The servers were rude. When I complained to their 32year old manager who looked and acted like he was 12 he shut down my order and then threatened to fight me. He obviously didn't see my handicap placard. As I tried to get away he kept approaching and threatening me. Never again will I ever visit any Sonic location because of this so-called manager. read more

This is the second time I have walked up to this location and have gotten VERY RUDE service! Today it was "Monique" last month it was "Kimberly". If you don't want to serve me, let me know before I order, I have no problem going somewhere else. But it's New Mexico, service is like this everywhere! read more

Almost all of the ordering machines are broken. A lot of the employees are extremely rude including their managers.

Two words: HAPPY HOUR Cherry Limeades are 1/2 price between 2pm and 4pm. Did I just make your day or what? read more

I'm not a fan of fast food and wouldn't eat anything here other than the tator tots. However, their shakes, limeades and slushies rock! There's no fast food place around that makes better drinks (non alcoholic) than Sonic and even though the service can be slow here, they are worth the wait and more than affordable. If it's food you're looking for, you came to the wrong place. read more

The service here is horrible. Went through the drive thru to place order and from the beginning it was bad. I was going to order multiple thing and after one off the menu she told me my total and didn't let me finish ordering. I then proceeded to order at one of the stalls and Letty was very rude. She tried to charge me for what I ordered at the stall and the one item from the drive thru which I told her I canceled. read more

Horrible! They made the wrong slushy and never brought me a new one, waited over 30 min for them to bring another one!!

Geovani was rude and unhelpful. He refused to make the drink I ALWAYS order (it's a very simple two ingredient drink) and after he finally said ok, he gave me the incorrect order and when I told him it was wrong he gave me a rude look and didn't want to exchange it. You can barely understand him because he mumbles and rambles and was rude. Not a good pick by management for front end in the drive thru. I also gave him exact money for my order and my receipt says change ".97" Not sure if he pocketed that or what. read more

The drive through is completely retarded, it is impossible to turn after ordering without driving on the curb, it good if you drive a small compact read more

If you want the world worst service come to sonic on Cerrillos and rodeo. Let's start with Abigail she didn't speak while giving me food dropped my fork and then didn't give me an extra to eat my disgusting buffalo popcorn chicken shits not only did it take long to get them the screen glitched and made wait to order and pay such old tech. Then on the drinks I order I didn't receive a single straw. Anyways I'm just kidding but not really screw you Abigail my friend wants your number. read more

We are visiting Santa Fe and staying in nearby hotel. Hubby ordered food to go,entirely incorrect order. Receipt says call Manager on Duty. That might be nice except after 25 rings no one answered. He repeated the order 3 times. Not going back tonight, we are tired from travel. Stay away from this place or check and double check your order before leaving. Also tried to contact through website, could not find a way to get in touch, only if you want to buy a franchise. read more

This place is consistently blah. The food is terrible, which is strange because it's a franchise and the ones in Albuquerque serve WAY BETTER food. I am satisfied with the drinks however, which is what I suppose is the reason why anyone should come to THIS location. Yuk read more

Pulled in at 7:30, they were suppose to open at 6. People inside but no one would take my order. Headed back to my hotel. Wasted my time!

If I could give this zero stars I would. The employees are rude and unprofessional. The lady taking my order treated me like I was a criminal when my card was declined. (I accidentally gave them my old card instead of my new one, I realized this after I left). She then proceeded to get the manager and have him tell me I cannot get my credit card back. He refused to give me back my card and he said he will call the police. The whole situation was a misunderstanding and could have been avoided if they gave me the opportunity to see my own debit card, instead they refused to hand it back to me. If they didn't hold my card hostage I would have realized the expiration date and gave them my new one. Yes it's a mistake on my part too but I don't think it's right to be threatened and treated like that. The worst part was he didn't even mention the card would be cut up. Like I can't imagine what he would have done with my card if he kept it. Thankfully he gave me my card back with proof of ID. I will not be going back. If you like rude people and sketchy supervisors this is definitely the place. Don't come here and deal with these people. read more

Cold food !!! We waited 15 min in line at 9 oclock. 10 workers socializing. They put us on hold at the drive thru for over 5 minutes there was nobody in front of us. Save your money go to mcdonalds... lol that says it all. read more

The fountain drinks are great. I'm not a huge fan of their food, except the breakfast burritos which have won me over.

The customer service is horrible. I had 2 separate orders with coupons. I clearly told the rude person taking the order that I have 2 orders. Her attitude was that of being bothered. I'm ordering and her tone is "what else". At the end of the 1st order I asked do I pay for this one and then give you the next. No response she just had turned off the intercom. So I pushed the button again it was ignored until I paid for the 1st order with a Credit card which I didn't want to do. I was going to pay with cash. I had to push the button again and her attitude was just as bad. I'd ask a question and get no response just "what else". At the end of the order she gave me a total and was gone. Where is the customer service a thank you says a lot about the person taking the order. On the plus side the car hop was friendly but I couldn't tip her because I didnt have change since I paid for both orders with my card. I doubt I'll be back to this sonic and it's a shame it's closer to my home, but I'll go out of my way for better customer service. read more

Very unsatisfied with the service. First i had to wait about 5 min in the drive through when i was the only one there. Then they just could not get my order right. Then i try to let them know that i did not order the extra items they were handing me and they argued with me saying i did until i just gave in and accepted the charge just to get out of there. read more

This sonic was AWFUL! My food was stale, a ton was left off and was wayyyyyy overpriced! And my milkshake thing didn't even have WIPPED CREAM! Their drive in machines didn't work, the drive thru was Extremely Difficult to access ( I had to make 3 u turns just to get in) AND MY TRUCK DIDNT EVEN HARDLY FIT! Worst experience at sonic EVER read more