Went in for an insurance appraisal for a ring, the lady was late opening the store and was quite…read morerude. Got the appraisal but the gemologist totally downgraded my ring "just in case". Went to another gemologist the next day and got a second opinion. The ring was apprasied for $5000 more than what he figured it to be. So if you want to be screwed over on an insurance appraisal, go visit the rude folks at kellers jeweler.

Joe is a gentleman and an artisan. It's a small shop where you know it survives well against…read moreinternet sales and big box stores through honesty and great work

This store sells like belt jewelry. The owner does watch battery replacement and switched several…read morewatch bands for me. She also resized a ring for me. Great work! Catherine

I'm just sorry there's not a zero star rating. The task was to repair My heirloom gold ring from…read moreAustria from my mother. It is ruined - a gold ball is missing - the other three remaining have been squashed. The work done on the one side is totally different from the original other side of the ring. Plus cost $120. When I complained and said it should have mirrored the other side, was asked for $150 dollars more! I paid to get my precious ring back.

I had a watch serviced there recently, after two other jewellers said they couldn't perform the…read morework. Job done well and quickly. There was a misunderstanding about picking up the item. This was sorted out to my complete satisfaction. I would do business with them again with confidence.

They do good work, and some not so good work. Some of the staff are not informed or well versed on…read moresome of the different stone options available, and it can leave the customer feeling badly about themselves due to the staff sometimes making you feel badly about your stone choice. I have had several things done with them, and have had my share of problems (ring was returned back to me with a crooked head after giving it to them for repairs, stone falling out of setting shortly after receiving pendant back...etc.) but they have also done some work that I'm very happy with. All I know is I deal with them frequently and often feel embarrassed/ashamed when I'm walking up to their counter because the younger goldsmith will often give the older goldsmith a snicker and a look that conveys "oh, great, HER again". Keep in mind I am not a problem customer, simply someone who gets this particular goldsmith to do a lot of work for me. But I guess repeat, paying customers is not what they're in the market for.

I got my daith pierced here by Krystal. She talked me though everything and she made the piercing…read morego as smooth as possible. All of the staff here are super friendly and informative. I really like this place & I will definitely go back here again.

WORST TATTOO EXPERIENCE EVER. I paid a 300$ deposit to Cara…read moreWest. had to wait over two months to see a drawing, with little to no communication on what she was planning. tried to message her about design without any kind of response on what she had planned. two days before I'm supposed to get the tattoo I go see the design and it's basically thors hammer. I never once said I wanted thors hammer and she didn't tell me that's what she was planning. After this, she refused to work with me on changing the design and when I was told I wouldn't get my 300$ back I suggested she tattoo a symbol that she didn't have to draw she could easily trace. She refused and said i needed to find a new artist. That's when it was no longer a deposit and became theft. I understand that the deposit is there to protect the artist but when there is no communication on design and not willing to work with me at all on changing it. then when I suggest she tattoos something she didn't have to draw and she tells me to kick rock EDIT: I truly wish the situation had not escalated the way it did. However a very polite and understanding manager to the shop has contacted me and informed me that she has been away and that I will receive my money back. Since then the money has been returned to me. Again it was never my wish to upset anyone just to inform people of my experience.

Thank you to Roman and Shawn at the Nanaimo Jordan's store. After a couple of store visits, I was…read moreable to lock down a custom-size rug, thanks to advice from my designer (shout out to Black Caviar Decor), and service from these two lovely gentlemen. I really appreciate the fair pricing, and their product knowledge, and their eagerness to help me get the best quality rug to suit my budget. I can hardly wait 'til my project is finished, so I can post pix. Also - selection at this store is excellent.

I wasn't there to actually find carpet for my home , but a sample piece for my catio renovation !…read more No other carpet stores had any and most sell them or said no, they didn't have any small pieces for cheap. ( Hard to believe ) phoned Jordan's and the lady was so kind , she said she would put my name on a couple . When I arrived Shawn said . "Oh yes , your pieces are there , help yourself ". When I asked how much It was 0 + tax ! Can't beat that! So nice to finish my project , and because they are so helpful for a gal looking for a project piece I can imagine buying a whole room or house of carpet would be a pleasant experience ! So for houses big or small ... I recommend .

In June 2026 I bought several items of high quality, beautiful clothing and jewelry in this lovely…read morelittle shop. Pricing is fair. The sales lady was a delight. I look forward to shopping there again.

The staff in this store are amazing. You have to come in and talk to them, they are so much fun!…read moreSabrina played the musical instruments for me and if you are looking for a didgeridoo you will find it here. They have great clothes, a wonderful selection of jewelry. Buddha's and Mallah beads. The owner, Shawn, travels to Thailand, Nepal, Indonesia and India and supports Fair Trade practices and cottage industry and family business there and brings the treasures she fines back here to Mystic Lotus. If you plan to visit parksville or the surrounding area stop in. If you have any questions please let me know. I am simply an fan and customer :) Terri

Thank you so very much, Windsor Plywood of Parksville!! A little over a year ago my Dad purchased…read morean order of lumber, 2 weeks later he was in a Victoria hospital receiving brain surgery to relieve a condition called, hydrocephalus. Long story, short, the lumber was never delivered, but he is thriving. In fact, he called Windsor Plywood in Parksville today, over a YEAR later, and asked if a partial refund with a restocking fee would be possible. The store manager gave him a FULL refund, no restocking fee, and immediately credited his credit card, which means, as my Dad, so intelligently pointed out, it cost them money in credit card fees twice over and they didn't ask for a dime in consideration! We thought this level of customer service no longer existed. We are so grateful to Windsor Plywood for proving us so wrong. If you need lumber, get it from Windsor Plywood - they treat you right!

Windsor Plywood Parksville staff are awesome! My wife and I made a wooden motorcycle rocking horse…read morefor our grandson and we visited the Sunrise Drive store several times over the September to December 2020 period. We were able to purchase the special tools, plywood, maple planking and small parts from just this one store, and we gots lots of excellent advice too. Thanks especially to Gene for finding all the right small parts and for his patient trials to help us pick the right stains and urethane finish. If you love wood and you're a Do-it-Yourselfer, I think Windsor Plywood Parksville is a great place to start your next project.

I work at the Men's Resource Centre. Ono has been our most generous donor and we thank you for all…read moreyour help in supplying us with workwear to help men get back to work.

This is the greatest selection of work boots I've ever found. Nice that they carry stock on larger…read moresizes 12-15 in many styles. Loads of hi-vis safety wear, hard hats and forestry supplies. Lastly, their early opening time is highly convenient!