Huge shout out and rave to Jason's Computers, on Bowen Rd. I…read morewas ready to throw my computer out the window, and he fixed it up, put new graphics card and ssd in it and gave me support at home, via text messages (It was booting up to my other hard drives), and all at reasonable prices. Very knowledgeable, easy going guy - highly recommended.

Padded out the bill for extra time, said he was installing drivers that had nothing to do with the…read moreproduct. Then claimed a 30 minute flash was a 3 hour job normally. Avoid. Any agency which upsells with a lie is not to be trusted, because they will do the exact same thing with other bills.

I inquired about a laptop from them, and ended up buying another elsewhere. However after my…read morepurchase realizing I had no idea what to do with my computer, and accidentally sent my questions to them and not the individual I bought my laptop from. Which led to hours and hours and days of their time, them helping me without any complaints on to how to erase the laptop and do everything that was needed to be done. I was not a customer but the service that was provided was excellent. I will most definitely be coming back with any issues I have with my devices in the future along with referring friends and family to Mac-buyer! Thank you for all your help :)

Told me they would fix my laptop, didn't really put effort in. I was told they would diagnose the…read moreproblems, and then fix them. What happened was he told me it was broken, and shrug? thanks for taking the money though, I would avoid this guy.

The guy who runs the shop is surprisingly easy to talk to. Most repair shops are all business or…read morewant a lot of money up front. I've actually learned a lot by talking with him over the years since I can actually ask him questions about what's wrong. Big repair shops or stores just take a computer and ship it off. But here you can actually work with him. Another thing I'm grateful for is him not overcharging you if the problem is small. A few times I've been there and just paid a bit to replace a part or fix something quickly. Places like Best Buy wanted a hundred bucks before they'd even look at it. I've resolved a few issues over the phone too so I didn't even need repairs. That's pretty nice in this day and age. He's knowledgeable, but he is still just one guy. A store or warranty service can admittedly do more but they have a whole team. Still, as I said, he doesn't overcharge for things like other places do. Friendly people are rare these days.

Today I went to Staples in Port Alberni expecting to get assistance with making copies from…read moredocuments that were sent to my email. I did not know the first thing about how to do this. Although one staff member tried to assist, he acted like I was being a burden and walked away after pointing out some written Instructions. I was stuck and frustrated. Near tears I left the store. I expreseed my disappointment to the staff member that left me hanging. I rate my experience less than zero.

Oh my goodness. I am so embarrassed. I went in yesterday expecting to finally find a place to drop…read moreoff my sisters covid test by fedex. I was looking everywhere and getting mixed information. The workers were not able to help me. They told me to call the 1-800 fed ex number. So I left with a nasty tone while I said "thank you". And I feel so bad because I called the 1-800 fed ex number and it was such an easy process to make an appointment for pick up. Sorry about my karen moment. And thank you.

Skilled and professional case/screen protector sales and installation. Highly recommend this…read morelocation.

Quickly responding, very kind to a person whose technical skills stopped when I learned to use a…read morerotary phone. I appreciate that he can translate computer code words into a language I can understand

Geoff, what would we do without your prompt attention to our questions and help keeping these two…read moreseniors online. Your knowledge and expertise is greatly appreciated as well as your excellent customer service and patience. You are the best!!! The Sisters

I would like to tac on a few more stars! I am so impressed by this company. Remember when people…read moreweren't out to scam and rip you off, where you can actually trust the situation. Located in Nanaimo, in comes Shawn! Showed up at the house when he said he would, was transparent about how he quotes (BTW, had 13 moving quotes and he charged me a fraction of what the others quoted). He sent me two fantastic, friendly and professional movers who were super capable. Move my massive massage chair from the garage into the house up a curved stair well. All this the same day I called him for a quote. Thank you Shawn for restoring my faith and trust, and know that if we every need anything moved, you are our guy! Happy to refer you, with zero hesitation.

Shawn came yesterday and took our fridge, as well as other items. Excellent service! A wonderful…read moregentleman. They managed to get the fridge downstairs without touching the walls or anything. They were also the most reasonably priced. I was willing to pay extra because of the no fuss, no mess, quick job they did, but Shawn wouldn't take more than he quoted. 20 stars out of 5!

"Al is exceptionally meticulous and professional. He cleaned all of my couches and carpeted floors…read morethoroughly and in a very timely manner. His pricing is highly reasonable as well. I will definitely hire his services again in the future."