I had liposuction in 2015 and was not happy with the result. The procedure was unbearable and later I wished I had paid the extra money for an operation in a true hospital facility. They promised to correct the two areas of my body that were left *crooked* and unnatural after I finished chemo treatment but I ended up chasing them for months to no avail. They did not care to follow through on their commitment even though I had an email from their previous Office Manager. Since then I had to pay a plastic surgeon to correct the problem created at Sono Bello. I regret wasting $6500, really more because I paid for the correction in 2018. My advice is to use a Plastic Surgeon that operates through hospital or outpatient facility using general anesthesia. read more

Run don't walk away from this place. Dr Bedford is the worst and has a horrible bedside manner. I heard her insulting me outside the room to a medical assistant after my appointment. Which she made me sit in a room for 45 minutes waiting for her. Then they just leave you in the room alone and you have no idea what to do next. The worst part is I had the surgery, bad choice on my part. They let me leave with the IV stuck in my arm, I had so much pain during the procedure and the Dr. said nothing during the entire time. They are all about sales and nothing else. I got sick and called the office before my follow up. No return call. I dealt with their risk person here in Atlanta. All I can say is run. This almost cost me my life. You are worth way more than this. read more

My experience with Sono Bello was extremely pleasant. The staff and the medical are efficient and very capable of making you feel at ease and comfortable. From the beginning with the consult up to the procedure and beyond. The staff has been very informative and help- making sure you are in the loop every step of the way. I was excited and was met with the same enthusiasm from the Sono Bello staff and physicians. I have and will recommend Sono Bello to my family and friends. I am very happy with my progress and I'm glad I choose this location to make it happen. read more

The staff is very nice and calmed my nerves!! The office is warm and inviting!!! I am really looking forward to my procedure next week. I met with Dr. Jones who took the time to work with me and map out a plan so that I can achieve the results I'm looking for!!! Sure Excited!!! read more

Good job on my stomach area, but bad job on my arms.. I didn't see a difference in my arms period!

I thought about writing all of the details, but will get to the point. Sonobello is all about sales. You will find the staff extremely kind and "caring", but they are there to make sales. My liposuction and post enhancement were not done well and the answer was to buy a package of venus treatments. That's unacceptable after paying over $8,000 for what I had done (poorly). They will tell you that the areas you want addressed are "hard" areas that further lipo will not help. As an RN, I know the difference between fat and keloids or adhesions. I have been awaiting a follow up call for 2 weeks now and don't expect to hear back from them. Trust the negative comments on Yelp, they are accurate. read more

STOP! DO NOT DO IT!! I cannot stress it enough. I had the lipo on my upper & lower stomach. 1. They claim virtually painless - NOT TRUE! 2. They claim the fat will not come back to the treated area. - NOT TRUE!. 3. They claim you can be back at work in days. NOT TRUE!. The office staff is nice at first but when you go for your 6 month appt. & want your money back because after all the pain & suffering you have gained all the fat back to the treated area, they have the Manager who is not a Doctor blame you & tell you to diet & exercise. Save your money. Nobody has the right to treat a human being like that & abuse their power. read more

I just want to thank everyone at Sono Bello... My Doctor was Klein who did an amazing job and to nurse Monique Thank You for the laughs.... I would recommend anyone. read more

My experience was absolutely the greatest experience I've ever had dealing with medical staff. My consultation with Sahar was great. She was so bubbly. Front desk staff excellent very customer service oriented. The nurses were informative and kind. My surgeon let me just say he is the business, he contoured the heck out of my body. Sono Bello has sent an email each week of my recovery to let me know what to expect they have been there every step of the way I would recommend them to anyone who wants body contouring done. Sono Bello is the best. read more

Wow i couldn't ask for any more during my brief but wonderful experience. The front desk associate who went by the the name of Vanessa instantly made me feel welcomed, comfortable, and eased any doubts I had regarding furthering my appt. The nurses and doctors showed so much care and attention it was a award winning experience all the way around i would recommend anyone to Visit Sono Bello o get any procedures done.... xoxoxoxo read more

I recently, 8-15-2015, had my upper/lower abdomen and waist done with Dr. Mark Stein!!! Absolutely wonderful. He did a great job!! The nurse working with him was knowledgeable, nice and caring. Dr. Stein even called on Saturday to check on my recovery. The emails sent by Dr. Stein were extra helpful!!! read more

The best part about my experience here was the consultation. It's been all downhill from there. Their communication is horrible- I've left so many unanswered messages about appointments and other crucial information about post-op care. Almost every time they say they will call me back, they don't and I have to leave yet another message one, two, or three weeks later asking why they haven't returned my call yet. Dr. Klein made me feel more like a paycheck than a patient, and even though I've said this in multiple reviews directly to the company, they have not addressed it. When he was marking me before the procedure, he started marking the wrong area of my body! One of my three treated areas turned out extremely lumpy, which they said they could probably fix, but after 2 weeks of no word on the follow up appointment they said I'd get a call to schedule, I left yet another message with them, and 7 days later still have not heard back again. A friend had a much better experience with Crawford Plastic Surgery in Marietta, and for a much lower price, so if I could do it over again I would NOT use Sono Bello. read more

Called on 7/31 to schedule an appointment. Got an appointment for Wednesday, August 1st. at 7P. Got a phone call at 4:47P on 8/1 from Jessica calling to confirm my appointment at 7P. Called back, Jessica answered the phone told her my name and I was calling to confirm my appointment, she stated that I could come earlier if I liked. Told her I did not get off until 6:30, but I would be on time, she asked where I was coming from? Told her Jimmy Carter Blvd.; Jessica said hold on and then another lady got on the line and told me that it was customary for her to get on the phone with the client and go over the areas of concern and pricing...........(REALLY) So I told her what I was interested in having done, she asked my weight and height and I told her. The next thing I know she is giving me a total of $6, 042.00 and that was based on my BMI. Get F&%^ out of here. There are other qualified doctors out there doing the same thing this company is doing and charging a hell of a lot less! My thing is this... how can you give me a price with out even seeing me. Bad business people! I had read the reviews about the company in all cities and they are HORRIBLE! But I was going to at least go for the consultation and check them out, every body has a different experience, well mine was no different and I didn't have to waist the gas to visit the location. When I told her that I was not going to come for the appointment she said "Okay" and hung up. Most professional doctor's office will try to get you to come and sit down with you, talk to you and see what they can do to assist you better. I already have a schedule surgery date with another doctor's office doing the same procedure (SMARTLIPO) in the same areas for A LOT LESS! The bottom line is they did not want to be there any longer and since I couldn't come early, they figured they would find away to discourage me from coming. Oh well there loss not mine. Save me a world of headaches that would have come if I had went out there. I am trying to figure out with all the bad reviews on the web and the BBB in varies states why is this company still in business! DO NOT WAIST YOUR TIME WITH THEM! THIS COMPANY IS JUST LOOKING TO GET PAID! DO YOUR RESEARCH AND FIND YOU A GOOD DOCTOR THAT YOU WILL FEEL COMFORTABLE WITH! THEY ARE NOT WORTH THE 1 START I AM FORCED TO GIVE ON THIS SITE! read more

I went in and had a great consultation, the staff was very friendly and answered all my questions. They made me feel very comfortable. Customer service still exists and Sono Bello staff proved that to me. I am so excieted about my upcoming procedure and look foward to the great results. Thank You Sono Bello Ok so now i have to edit my review i had paid my full procedure fees and my surgery was set. I had my pre-op appt and was all ready for my procedure. I got my confirmation call for the staff and had been taking the medication they gave me to prepare for surgery. I then get a call from thier practice manager 11hrs before my surgery and she informs me that they gave me too big of a discount and if i need pay additional $995 before my surgery can take place. To my surprise i asked why they did not let me know this before and ae calling me 11hrs before my procedure? The practice manager Erica Logan then said to me it has to do with HR and she can does not want to go into detail about it but bottom line i will not be having my procedure and she then said i can have the Eric Battis who is one of the top guys from their corporate in Arizona call me to explain. Eric Battis then calls me and says Erica explained the situation to you and you will not be having your procedure tomorrow. The only explanation they gave me was they gave me to big of a discount 3-4 weeks ago when i went in for my consultation. They did not even give me a opportunity to pay the difference they just went ahead and cancelled the procedure and went about their business. I was very confused since in their own financial agreement that they have you sign states in paragraph 3 and i quote : "We consider the balance payment as a definitive final confirmation of your procedure. Cancellation of your surgical procedure will result in forfeiture of the initial deposit up to $1000.00. The fee for canceling within 14 days of you original schedule pocedre is 50% of your total procedure cost...." The week before the procedure i was in car accident and i could not take any pain meds due to my procedure was less than 7 days away and i would of been charged to change it, but Sono Bello feels they can breach their own contract and have no consequences, so i guess their paperwork is not valid and we just sign it for fun. THIS WAS MY EXPERIENCE WITH SONO BELLO AND PLEASE DO NOT WASTE YOUR HARD EARNED MONEY WITH THIS COMPANY AND I THEY DO NOT EVEN HAVE THE SMART LIPO MACHINE JUST A LASER ASSISTED ONLY.. RIP OFF RIP OFF.. STAY AWAY. read more

This place is a rip off, go to Miami. Ijs had work done here. You pay $4000, plus. For them to say u need another session. Go to Miami get it done for cheaper. Better results. Two star for staff and cleanliness read more

I am a petite woman and I work out and eat right regularly, but no matter how many squats/lunges I did, the cellulite on the back and sides of my thighs wanted to stay! I finally did some research and found out about Velashape, and decided to visit Sonobello to find out more. I was pleased with the professionalism and friendliness of the entire staff, and even more impressed with my results. Velashape is not permanent, but lasts longer if you maintain a healthy diet/exercise plan. I plan on going back in the future for my "touch up" visits. read more

Had several procedures done with them a little over a year ago. Very happy with the results I had lipo done to my upper arms, abdomen and legs. This was to improve some areas that just didn't change after losing about 100lbs. Yes I have some extra skin, the doctor explained that this may happen. With the improvement they made I may not be prefect but I am more comfortable in my own skin. They answered all my questions and concerns before during and after the procedure. Have bragged about the results so much a friend of mine went in for consultation and is now scheduled for some procedures read more

My experience with Sono Bello has been horrific my outcome has left me with lumps sensation all the time within the treated areas. I was told one thing about a refund then they recanted by saying the following My apologies for the delay, I have sent all requested materials to my corporate team and have been waiting on a response. I have heard from the Chief Medical Officer about your results, he did state there has a been a 7 pound weight gain from the initial preoperative weight which can lead to a less desirable result. The doctors assessment is that the residual fat is under your muscle. This is called visceral fat, this is the hard fat. We cannot treat those areas with liposuction. The recommendation is weight loss, by losing visceral fat, your abdomen will begin to become flatter. Based on the provided information, this would not qualify for a refund. I know this isn't the answer that you had hoped for, however diet and exercise is always a good thing to engage in post surgery. Don't you think telling customers this upfront would eliminate them from wasting their money. If you are considering cosmetic surgery of any sort don't go to Sono Bello they will take your money and say oh well. read more

I had lipo done in June, which was a terrific experience. In October I started having Venus treatments with Jackie. I have had 9 treatments so far and the results have been awesome! I can completely tell a difference in the loose skin that I had after lipo. Jackie is so great at making me feel comfortable and at ease while doing the treatments. She's quite the life coach as well, helping me stay on track with eating right and exercising. If you decide to have Venus treatments I strongly urge you to ask for Jackie. She is the best! read more

The moment I walked in the Atlanta Georgia Sono Bello it was great Chae Haynes was very informative very pleasant and very professional. Then I had the pleasure of meeting Sahar she is amazing and very encouraging and she really help me to make the decision to have my body make over. To top it off Dr. Wright Jones was very caring and very serious about giving you the best body ever he is very passionate a making you feel great about you I highly recommend Sono Bello I feel great. read more

Great service! This was the best decision I could have ever made. I would definitely come back if needed! Please go see Jackie if you ever need a Venus Freeze! She's the best! read more

I saw a TV ad of Sono Bella and became curious if body contouring was an option for me. I went to Sono Bella Atlanta GA for a consultation and the next day I had the procedure for my upper/lower abs. Great experience and results. The pre and post procedure information was very precise with no surprise on what to expect. I missed zero days from work. The staff and physician were professional. I wish I did this ten years ago. read more

I'm writing this review, because like most people, I work hard for my money. My consultation was on December 15, 2015. I was told by Katy that I could have upper and lower abdomen and my waist done for $5533 with the discounts posted on their website. I can afford this, no problem. Then she says, " I going to help save you some money. " She says that I only need the waist done. She demonstrates this by running her hands from my sides to the front of my lower abdomen below my navel. She repeats that she is going to save me some money. The first time I heard a salesman tell me that phrase repeatedly was when I paid a $110 out of pocket for an extended warranty on my car. I didn't save anything. Now back to the story. Katy then exits the room and brings back a Latina female from the office and she also says that I only need to do my waist and runs her hands from my sides to the front of my abdomen. Katy says this will only cost $3795. I agree and my pre-op is scheduled the next day on December 16th, followed by my surgery which was scheduled on the 17th. The next day during my pre-op, I am informed by my doctor that the area that Katy and her colleague identified to me was in fact my waist (my sides) and my lower abdomen (the front of my torso below my navel). I informed my doctor that I was told by Katy that the entire area was called my waist, but he assured me that she was wrong and showed me a diagram where this was clearly marked. My doctor asked if I still wanted the area lipoed and I said yes because this was the problem area. I was also informed by my doctor that I would be awake for the surgery, but because of the drugs used prior to my surgery, I would need for someone to sign me out of surgery and transport me home. I let him know that my wife doesn't drive highways and we had a two and half year old kid at home. I was told that there were transportation services available at the front desk when my appointment was over. When I go to the front desk, a young lady gives me a list of services but recommends a transportation service by a lady named Terri. She tells me Terri is cheaper than the other services on the list so I should call her first. Later that day I call Terri and she tells me that she is a registered nurse and she does this service all the time. She says she will transport me from my home in Decatur to the Sono Bello office and back for $200. Now remember that she is the cheapest on the list and I'm expecting to get medical service with my transportation to and from my appointment. So I agreed. On December 17th when I am picked up for my appointment, it is not Ms.Terri, but a young man who name is Christopher and says he is her driver. Hmmn, I thought that I was paying for a nurse. It's raining out, but the driver is oblivious to this and drives fast on the wet highway roads with no regards for my life or his. When I arrive for my surgery appointment, I am greeted with a separate bill for my lower abdomen. It was $2500. When you add the $3795 and the $2500, you get a total of $6295. Now remember I was given a quote for $5533 to do my upper and lower abdomen and my waist on December 15th. Not a month ago, not two weeks ago, but just two days prior. So you mean to tell me that deal is off the table? Apparently it is. This is a BIG RED FLAG!! So, I complete my surgery and am ready to go home, when I am rolled out in the office, again I see Christopher. He has signed me out and has come to take me home. Ms.Terri never showed. During my ride home, I found out that he is her significant other, he never asked me about my surgery, never took my temperature, never gave me an IV fluid bag, or never offered me a Band-Aid. So basically I paid $200 for a ride to and from the doctor's office. Back in August when I had my knee surgery, I paid a limousine driver $120 to drive me to and from my surgery appointment. I was actually put under (asleep) for this surgery by the way. The location for my surgery was in Lawrenceville too. Over twice the distance from my appointment with Sono Bello in Atlanta. For $200 I could have made arrangements with a taxi driver to sign me out and still would have saved money, an Uber driver would have been even cheaper. My wife could have took a taxi from home and picked me up from Sono Bello and took the same taxi back home in Decatur and it still wouldn't be $200. This is why I don't like supporting black businesses. Some owners are always trying to get over on you. Bottom line, I came out of the whole experience feeling taken advantage of. Moral of the story is this, if you feel like you've been used, you probably have. Trust your instincts. Next stop the Better Business Bureau. read more

I wrote a review over a month ago and gave them 5 stars. I should have waited. I went in for my 6months review and I was pleased with my results, until the nurse pointed an area out to me. I said please at first because I thought that was what the area was suppose to look like. I was told I could do skin tighten for $1000 dollars, and that when I became puzzled. I had just spent $4500 so why pay more. I feel that if something is wrong with the work then it needs to be fixed. He gave me one free skin tighten and said that if I did a review a could get another free. I did the review and said all nice things. I went back in for my first skin tighten and the lady assisting me asked what was I doing. She said it will take more than one tighten to fix the area I now had a concern about. She suggested for me to let another doctor look at it. I was given a call a week later with an appointment. I went to my appointment and the lady surgeon( don't know her name) came in. First off she came in very rude from the jump. The appointment was clearly a waste of her time and mine. She told me that if I was happy then why not now. I tried to explain to her that after two people pointed it out it brought concern to me. If I know I would be out of $4500 and then had to pay additional $1000 I wouldn't have gone to them. I just feel if something could have been done then they should take care of the cost. I don't recommend them, at this point I feel if you are not spending money then they are done with you. I think most reviews are being done and given 5 stars for the gift. read more

My experience was awesome from the time I booked my appointment until my last follow up visit. I had my initial consultation with Kay Love who is a floater sales person out of California. She was very knowledgeable and even though she was not the doctor she had been with the company quite some time and knew the ins and outs. I took my boyfriend and he and his questions and concerns were more than welcomed and valued just as much as mine. As with most Sonobello consults, there is some level of pressure to pay that day and there can be incentives but it is your choice. Take as much time as you like. I signed right away and was glad I did. The front desk staff were awesome as well. Very friendly and warm for any nervous patient. Who I remember the most was Suman, Dasmyn and Chae. Most of the time when I called in I spoke with Suman. You're going to be very nervous. It is to be expected. My consult with Mya (nurse) was nice as she gave a bunch of healing suggestions. The purpose of these consultations is to make sure you ask all your questions. I had done enough outside research and jotted down questions that concerned me. I met with Dr. Klein the day before my procedure but Kay Love had introduced us to him at our initial consult. At the surgery consult, I informed Dr. Klein about my sensitive skin and its ability to keloid. So he was very conscientious when performing the procedure. My scrub nurse was Jennifer and my pre scrub nurse was Alisha and my post scrub nurse was Mo. Jennifer and Alisha are newer than Mo and you can tell. They all were fantastic. Mo was the greatest! And the award goes to Mo. She's a straight talker and if you listen to her you'll be happy. She can seem a little aggressive but for me this did not pose a problem. I can tell she knew what she was doing. (Very knowledgeable) She really impressed me. I give her 5 stars as well. I didn't have as much fluid leakage because she made sure I was drained properly and thoroughly. I was fully awake during my surgery. At first I told them I wanted to be asleep but it was fine. Dr. Klein plays music from pandora. It is like oldies but it allowed me to tap my fingers and sing along. Nurse Jennifer was good at talking with you during this process. You can feel some scrubbing but it was not painful to me. Dr. Klein was the best. I give him 10 stars. I tried to do everything they asked me prior to the surgery. I stayed hydrated and drank lots and lots of water. I think this was instrumental in the amount of fat that was removed. Alisha is a new nurse and is pleasant to talk with as well. I have no real tangible complaints to be honest. The compression garments are the worst. They are so tight but worth the results. The tape on my skin pressed so hard until when we peeled the tape off some of my skin came off with the tape. So just make sure the medical tape is not pressed too hard on the skin. That's my only real complaint. Dr. Klein is so good, I could immediately see results after the surgery. I did some research on him and was pleased with what I found out. He was so attentive to sculpting my body. I am very pleased and happy. I think if I remember correctly he is one of the original doctors that started when the Atlanta Sonobello office opened up. So it's been right around a month. Most of my swelling is gone but not all. I have not lost any weight but my stomach is flatter than it's been for a long long time. I used to have a lot of hang time. It is gone! I am going to schedule some of my post treatments soon like the Venus Contour or Venus Sculpting. Hopefully this will help you. read more