Dr. Fereidouni and his staff at Aveon health are an amazing team taking care of your health care…read moreneeds in a very compassionate and supportive way. I highly recommend them to anyone in need is a competent PCP.

MILKING PATIENTS FOR MONEY - I went to establish care - I liked the PA I saw, but when I had a…read morequestion regarding the appt and meds so I could fill the RX (2 days after appt) they said I would have to have another appt. They won't even this VERY simple question answer in the portal. I have NEVER ever had a clinic or health care clinic do this. So I was not able to talk to the nurse or doc or fill my prescription. It was a waste of money to go here!

Visiting from out of town, found them online and they were great! Doc was awesome, Listened to…read moremy symptoms and treated accordingly! Front desk was very helpful directing to closest pharmacy!! I would definitely go back!!

If I could give less than one star, I would…read more I'll admit--I lost my cool this morning. And, I regret that....I was a patient here before this became a Primary Care Walk-In clinic, and the only reason I continued coming was because it was convenient. Over the past few years, though, I've dealt with issue after issue: appointment problems, prescription mistakes, blood draw issues, and constant miscommunication. It feels like there is little to no communication between the staff, and unfortunately, it shows. There have been multiple occasions where staff arrived late, appeared disheveled, and seemed completely unconcerned about the patients waiting to be seen. I've tried to be patient and understanding despite all of the repeated mishaps, but this morning was the final straw. Once again, I found myself dealing with an unorganized, time-wasting, and completely unnecessary situation that should never have happened. After years of giving this office chance after chance, I simply couldn't stay quiet anymore. Patients deserve better. We deserve a medical office that values our time, communicates effectively, and operates professionally. Unfortunately, that has not been my experience here, and I can no longer recommend this practice.

Every time I come here they are extremely quick, nice, and efficient they always get me in and out…read morebut take everything very seriously. I definitely recommend coming here I have never had a bad experience!

Super fast with check in process and getting scans done. The hospital is impeccably clean and the…read morestaff are SO nice. I was really scared at first because of the reviews but had a totally opposite experience. Nurses came by with two heated blankets. The ultrasound tech was incredibly friendly and gentle scanning over my blood clot in my leg. It was honestly one of the best hospital experiences Ive ever had. The results took a little long from radiology but otherwise everything was really smooth. Highly recommend coming here if youre not feeling well or need something to get checked!

A visit to see my primary doctor. I was having an issue that needed resolving. Before the visit…read morewith the doc, Dawn, medical assistant, performed my vitals , reconfirmed prescriptions and any issues associated with them, and talked in detail about my visit today. Dawn was very knowledgeable, explained what she was doing and suggested ideas to me. Dawn stepped out of the exam room momentarily and returned with some equipment. She performed a procedure on me, explaining what she was going to do. She told me to let her know if there was any discomfort, pain etc. It was a teamwork effort where she required my assistance. It was easy and painless. It was strange in feeling but that about it. The doctor came in shortly after we finished to ensure all issues had been resolved. He was happy with the outcome and so was it. I received a report almost immediately of the outcome of my visit in MyChart. Large outdoor shared parking and WiFi.

I have worked in the medical field for over 15 years and have never experienced as a patient the…read morelack of care and knowledge of a physician. My first visit with the Dr. Waters went very well we discussed my medical conditions and he treated me for them. My second visit I hurt my neck and came into the office in severe pain. He touched my neck and said it was most likely a muscle strain and referred me to physical therapy. I could barely keep my head up as it was hanging on the right side of my shoulder. I went to the physical therapy appointment and the therapist looked at my neck and said you need to go to the Hospital now and called an ambulance for me. When I got there they did a scan of my neck and I was rushed to another hospital to have emergency total artificial disc replacement. I lost 30 percent of my strength on my right side from the nerves being pressed from my disc for too long because Dr. Waters did not think there was anything wrong with me and did not order any tests to rule anything out. I went to him after for my follow up visit after the hospital and I was treated very poorly by him. After that visit he refused to continue treating me for my conditions and would know longer refill my prescriptions that I have been on for over 10 years. As a physician he knew he messed up did not apologize and I ended up having to find a new primary care doctor. I chose his office because it is down the street from where I live and I can not drive and I had to find another Dr further away for me to now have to take an Uber to get to. If you are considering him as your primary care doctor I would look somewhere else. He does not care about his patients and is very rude. I could have ended up paralyzed if it wasn't for the therapist who caught my neck injury. And refusing to refill my medications that my previous primary Doctor treated me for was horrible. I had to go to an urgent care to get a refill until I was able to find a new primary care doctor to start treating me. The staff was also very rude to me as well.

I tried to access my account to get the last Dr. report on the appointment. Apparently they…read morecompletely deleted my account and removed me from the practice without ever saying a word to me regarding it. When I tried to call it was said "a supervisor removed you and they are not here right now" So if you you disagree with their practices and challenge the items that never took place, you are ghosted. You might ask.... was I rude? No, we never even had a conversation over the phone. Did you do something to them? Yes I challenged charges for items that never took place in the appointment. I never even received a Dr's report from that appointment. I'm guessing because the Dr didn't want to put in writing what never took place. Do yourself a favor and avoid this scam of a place at all costs!

Am now a patient of Oak Street Health and couldn't be happier. They schedule 45min to an hour for…read moreyour appointment depending on any tests needed. My PC goes over everything and makes sure you're well taken care of. They even give you a summary of your visit with all tests results, vitals and everything that was discussed with your PC. They provide free transportation to and from the office if you have no way of getting there or don't feel like driving. They always make a follow up call to see how you're doing after your visit. They also have a 24/7 hotline if you need a Dr after hours or have questions. I've never been treated so well at a Dr office in my entire life. I would recommend OSH over Desert Ridge any day of the week.

I had an appointment here for some MRI's and had a really great experience…read more SMIL has a lot of locations all over the valley, but I choose this one for its quick appointment availability. Located on the north side of the Thomson Peak Medical Plaza, there is lots of parking available. My appointment was very early, so there was no wait. The waiting area was very clean and comfortable. I've never been to a SMIL before, but I'll definitely pick them again for any future imaging. I really like their patient portals they provide which lets you view your images and the radiologist report. Katie was the receptionist who helped me check in and explain the portal. She was very nice. I was then taken back to a changing area with lockers to keep personal belongings in during the procedure. Kristina was the technician who performed the MRI and she was awesome, very polite and made sure I was always comfortable. An incredible experience, I highly recommend SMIL for all of your medical imaging needs!

SMIL is located in the Thompson Peak Medical Plaza, north building. We always find the staff to be…read morehelpful and pleasant. We were able to take care of business very quickly. Shared parking outside.

Called and asked it they had medical doctors there. They said yes. I was seen by a physician's…read moreassistant not a medical doctor. Would have never went if they told the truth. I had foot pain. The PA had poor diagnostic skills, his diagnosis was Foot Pain. Duh. I went and got a massage a few days later and the massage therapist noted fluid by the ankle of my foot. The PA did not notice it, nor did he take time to look. Do not go to this urgent care. You are nothing but a Customer there not a patient. A true waste of time.

Great care. Easy to get in quickly. Recommend this place if in the area. Friendly atmosphere and…read moreclean

We have been going to this office for 4 years and have family members who have gone for 9 years…read more This office has gone so incredibly downhill since switching over to Arbor. We've been ignoring it because they are close and easy to get same day appointments. We had an appointment today at 3:30. The waiting room was packed and I overheard parents saying they were there to see the same doctor. I asked the front desk staff if they were behind (15 minutes after my scheduled appointment) and was notified the doctor still had 3 patients in front of us. I asked the front desk why they didn't call people to tell them that they were so far behind, and she said they didn't know. You don't get delayed THREE appointments that quickly. They also failed to tell me when I checked in for the appointment. Do better. We shouldn't have to juggle kids in your waiting room (especially ones who are very anxious for scheduled vaccines) because you are running behind and don't tell anyone. Pure insanity. We will be looking for a new pediatrician after today.

We've been going to this clinic for a couple of years, and up until now, our experiences have been…read moregenerally okay. However, our most recent visit made me seriously consider finding a new clinic. During this visit, I was informed there was an issue with our insurance. I provided the current insurance card and a reference number from our insurance company at the front desk, and was asked to wait in another room. When the nurse came to bring us in, I asked if the insurance issue had been resolved. At that point, a staff member at the front office abruptly responded, "That's why I asked you if you wanted to pay out of pocket for today!"--in a noticeably rude tone. It's disappointing that one unpleasant interaction can overshadow the efforts of the many kind and professional staff members we've encountered in the past. I understand that, to some staff members, we may be seen as "patients" and not "customers," but basic respect and kindness should still apply. I genuinely hope this individual can take to heart the simple principle of treating others the way they would want to be treated.