Quality of care and office experience. Top shelf. In an emergency, Dr. Donna will interrupt her…read morescheduled appointments to see me.

I called Coast Hearing Center looking for a part for my Oticon Intent 1 hearing aids. Although Dr…read more Abolhosseini was not my initial provider (who couldn't seem to be able to get it) he generously and enthusiastically offered to help. I met with him, he said he thought he could get the part, and he did; IN 1 DAY!...for a totally reasonable price!!! I was shocked and extremely pleased with his professionalism and energy. I will send him referrals, FOR SURE.

Amazing team .. The receptionist and the Miss Maya were…read moremost helpful.. Thank you for the wonderful service.

Applauding the training they give their office folks, especially Patty. Patty was professional,…read morekind, and went the extra mile. After having an awful experience at the Santa Ana location, Patty took the time to hear my situation and provide suggestions. She even called the location that would accept our insurance and requested they call me to make an appointment. She said we'd be in good hands with that audiologist. Even though we have not been to this office, the phone call alone deserves 5 stars.

I have had hearing aids for over 10 years and dealing with the same place all that time , but my…read moreprimary care recommended I go to Sonus to get newer updated hearing aids , so after being absolutely spoiled at the other firm for many years , I went to Sonus in Laguna Hills which was great I live literally 3 minutes away, everything seemed fine got my hearing checked and that young lady was fine , I believe her name was Danielle all went well did my moulds for my new aids and after waiting a few weeks my hearing aids arrived yesterday , the lady who dispensed my hearing aids was very thoughtful , +considerate easy to get along with , now comes the next day and mid day one of my ears is really hurting and my hearing aid kept falling out , so I called to see if I would be able to stop by just to have one of their people look at my ear to let me know if it was normal , well I was totally taken aback as they said the next available appointment was a WEEK AWAY!!! I took the appointment but my ear was seriously pounding so on my way home I decided to just try to see if by chance anyone there could just look at my ear , the young lady at the front desk said let me go ask my provider if there's anything we can do to help , she went to talk to some lady and came back and said have a seat no guarantees , but we'll try to get you in , in the 15 or so minutes I was there one person was on their way out and I sat for a good 10 minutes before someone else came in , any other healthcare firm I've gone to always checked up to make sure all was well and explicitly told me if any problems call immediately , this place would not even take a look at me even though I was there for 10 minutes or more alone , I got my hearing aids but they just seemed that they knew they were getting their money from my insurance and just didn't seem to care after that , this is actually the 1st time a firm who's supposed to look after your health just didn't seem to care .... NOT A VERY GOOD EXPERIENCE AT ALL ....

Not sure what is happening with this location lately, but they don't answer the phone and don't…read morereturn calls. When you do get through they seem confused and can't answer questions. I sent my hearing aid in for repair and now they can't locate it. The process of dealing with them has become so difficult since Joan left. Too bad since Danielle is such a good provider.

Excellent staff and service after the sale . I highly recommend them to check your hearing and…read moreprovide you with any needed hearing support

Excellent service starting from the front desk and all the way through the process…read more I was seen by Dr. Abolhosseini, who was friendly, professional and very knowledgeable. He explained everything perfectly and answered all my questions. I was impressed and pleased by the fact, that they did try to sell "the top of the line," but very expensive product, unlike another place I've visited before... Hear USA is a large company and I don't know much about the rest of their locations, but the one on 12791 Newport Ave. in Tustin CA is very good!

I am a new patient of Dr Shohet. I recently went to see him to have my hearing evaluated. His…read morestaff was professional, and he took the time to ask questions and listen to my concerns. The most impressive thing about him was that after I had an MRI and he received the results he called me immediately to let me know that everything was fine so that I didn't have to worry for the next 10 days before my next appointment with him. I don't know another physician that has ever done that before. I just want to sincerely thank him for taking the time to do that. I would highly recommend his office! Thank you Dr shohet!!

We have been patients from Dr Shoet for many many years, and we only have friendly, excellent,…read morewonderful and the best professional with Dr. SHohet as our ear Doctor and Counselor. Bravo for Him and all his team. Gudelio, Fanny Friedstadt and family.

Dr. Rodrigues was great. She performed a hearing exam on me and was knowledgeable and thorough…read more Highly recommend!

Amazing hearing is, indeed, amazing. Ann and the office team are thorough and helpful…read more I give it five stars.

Following is my history, and review of the team at Newport-Mesa Audiology Balance & Ear Institute…read morein treating imbalance, along with hearing loss. IN SHORT: On Imbalance Issues: A Solid Ninety Percent (90%) Improvement. On Hearing Loss: I can hear things now that I never new were there. IMBALANCE ISSUES: In June 2021 I had a head injury to the right side of the skull with damage to the mastoid air cell causing imbalance, along with loss of hearing to the right side. I could not walk in a straight line, nor climb stairs without caution, and climbing a ladder was just dangerous. Come late 2024 and I was referred to Newport Mesa Audiology Balance & Ear Institute by my general practitioner, Dr. Philip Kouros of AltaMed Health. Initial interviews with Dr. Howard Mango led to diagnostics and a treatment regimen for imbalance with Dr. Monica Muncy and Dr. Kaylee Kimura. This included tailored vestibular rehabilitation therapy (head / eye exercises), repositioning maneuvers (inner ear), along with lifestyle adjustments such as dietary intake. Later, I was treated by Dr. Damara Marshall for hearing loss, and fitted for custom hearing aids. As I went through the imbalance treatments, separately I began neurology diagnostics by Dr. Dallas de la Vara of UCI Health. Dr. de la Vara was also interested in the imbalance treatment, and outcomes I found. I kept him updated as the months of work pressed on. The first two months were ... hard work, arduous, as 'my brain' was ... retrained to cope with and compensate for the above injuries. The regimen incorporated both on-site and at-home treatments where you log online, and get to work. Somewhere around the third month or so my treatment evolved to incorporating an updated AR "augmented reality" headset, along with updated software program. This is where the brain retraining really took off and progressed. The months of two-dimensional work, was put into ... reality mode with the three-dimensional AR treatment, whereby my brain seemed to put it all together. Over the past year the results have been stellar. A solid, and steady ninety-percent (90%) improvement in my balance. Maybe even 95%, seriously. I walk straight, use stairs, and climb ladders ... with greater ease, and much safer. HEARING LOSS: After the June 2021 injury I was provided hearing aids, but they seemed ineffective and over time I stopped wearing them. At Newport-Mesa Audiology I had the opportunity to work with a skilled audiologist in Dr. Damara Marshall. With proper testing she was able to show me in concrete terms, how my particular loss of hearing could be remedied with proper hearing aids, properly adjusted to compensate. Additionally, Dr. Marshall was able to explain that with appropriate hearing aids, this would help stave off further hearing loss. In clear terms, use of proper hearing aids would help ... save what you have. What's nice is that Dr. Marshall can fine tune each hearing aid separately, and adjust as needed over time. Importantly, as I need to keep my hands free, Dr. Marshall was able to find hearing aids which would work my cellphone thus allowing for hands-free calling. SUMMARY: My lifestyle has improved tremendously since being 'blessed' with treatments for imbalance and hearing loss by the Skilled and Professional TEAM at Newport-Mesa Audiology Balance & Ear Institute. It is that simple. Bruce Senator

I had a good experience. There were no problems with making appointments and the staff was helpful…read more There were charges that had to be paid as insurance didn't cover everything but that was disclosed up front. They have excellent equipment and the evaluation is quite comprehensive. The treatment sessions were very helpful. I had Dr. Muncy for the treatments and she listened to my concerns, was very knowledgable and helped me a lot.

I've been receiving treatment at Shohet Ear Associates since around 2014--from Dr. Shohet, Dr…read more Zuniga, their PAs and audiologists. ALL of these professionals and their support staff have provided me with excellent care. I've told them that they are like the Neiman Marcus of ENT care. While Dr. Shohet has been my regular guy over the years, I was very happy with the treatment I received from Dr. Zuniga a year or two ago. I highly recommend Shohet Ear Associates.

I accompanied my adult daughter for a second opinion ear exam. She was distressed by the…read moresuggestions and lack of success from previous medical care and was afraid she'd have to have her eardrum punctured to remove fluid. Dr. Shohet was wonderful, said there was no longer fluid present, and suggested ideas to restore hearing that no one had presented before. My daughter was pleased and relieved. Follow up visit scheduled in a month, time recommended for at home procedures.