I ordered a bouquet of flowers for my boss for her birthday through FTD which was 3-15-14. I had them delivered to work on the 14th. They came and were NOTHING like what I ordered. I spent almost $80 and received a small bowl of flowers unarranged with several of them broken . I called FTD back and explained, they were unable to reach the florist but assured me I would receive what I ordered and what I paid for. It is now Tuesday the 18th, the first order of flowers are totally dead and am just now receiving the replacement order. A day late (actually 4 days late) and a dollar short. Sophisticated Blooms is where these flowers came from. It seems as they are trying to pull one over on FTD by taking money for one arrangement and sending another, much smaller and of no quality. We did finally end up getting a new arrangement as replacement but it is still not what it should be. I will continue to order from FTD but will be certain the flowers do not come from Sophisticated Blooms next time. read more

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Zero response from the website after placing an order, luckily I saved a pdf of my purchase. Tried to contact the owner to confirm the order via email (no reply) and by phone (sounded like a private voice mail rather than a business). Have yet to hear from anyone. Disappointed in overall customer service level, hopefully the arrangement arrives "same day" as I had requested. read more

i was checking my messages and noticed i had a receipt from this store, i click on the link and it is a charge for $249.11 at 6pm with my name and credit card number and everything, let me tell you that i have Never been inside a flower shop in my life! i was also at work on this day and i'm just curious to where that large amount of money had wondered off to read more

I love this flower shop!! Every bouquet I have ordered has been beautiful and delivered on time! They are reasonably priced and they have an option called designer choice, which is really cool, because you get a unique bouquet and the owner Javier does amazing things!! read more

There should be a ~ten~ rating!!! I called Sophisticated Blooms yesterday morning, *early* with a spontaneous thought to tell somebody important to me how grateful I am to know them. I don't live in Denver, but a few hours away, so I was a tad apprehensive. Javier answered, and I could tell quickly he's a morning person too. I was elated that he answered, especially * * before * * their normal business hours! I had certain colors in mind for the two ladies, and I described their personality - Javier understood sooooo completely, that I called him a mind-reader - even in my excitement and appreciation that he answered! Yes, I told him so - we both had a great laugh. He's very knowledgeable, calling all the flowers by name. He was incredibly patient when I asked what was 'in stock', and explained they don't make any arrangements ahead, so that they're all as fresh as can be. I didn't specify a rush exactly, but he instantly said he could have it there in less than two hours - I was ecstatic, since I dearly love to send flowers. The ladies were indeed pleasantly surprised - by the morning delivery, the vibrant colors, made-to-order, and the quality of the flowers. Javier totally made my day, as I made someone else's day brighter!!!! Priced very reasonable, and their location is perfect, being close to many businesses - a spur-of-the-moment arrangement is incredibly simple to accomplish!!! I positively recommend and would use them over and over!!! read more

After travelling to Denver for a short business trip to meet my new tenant, I called up Sophisticated Blooms for a bouquet for my client and needed it for a quick turn-around. They informed me that they could have something ready within an hour or so!!! The bouquet was gorgeous and my new tenant couldn't be more excited as we signed paperwork for the new lease. Thank you! read more

I ordered my best friend flowers to congratulate her on her engagement. It has been 3 days past the delivery date - I have emailed and called and NO ONE HAS RESPONDED ON WHY THEY HAVE NOT BEEN DELIVERED!!! This company is clearly not customer focused and needs to get their shit together. I WANT MY MONEY BACK!!! read more

I had a spontaneous request for a bouquet for a graduation and I just stopped by on the way to work and it was delivered only 2 hours later by the owner, Javier! It was a beautiful bouquet and I would definitely use them again! read more

I have ordered flowers from Sophisticated Blooms now three times without ever stepping foot into the store. My girlfriend has absolutely loved the creativity and beauty of all the handcrafted arrangements that she has received. I highly recommend this flower shop to anyone in the greater Denver area! I will only be using Sophisticated Blooms for all of my flower needs! Thanks Guys !! read more

I just got the most beautiful flowers delivered from Sophisticated Blooms! I use this shop regularly as they have the most creative designs and best prices. I highly recommend this flower shop to anyone in the market for unique and beautiful arrangements. read more

This place is awesome. Twice (including today, the day before Valentine's Day) I have randomly stopped in and asked if they can put together something for my girlfriend. I simply give them a price range, answer a couple quick questions and they have it ready within minutes. Fantastic customer service and all around friendly staff. I won't go anywhere else in Denver. read more

Hmmmm. I love that my BF sent me a dozen roses for Valentine's Day, but talking to him tonight (he's out of state) he asked "How are the chocolates?" What chocolates?? I didn't get chocolates. He said he ordered a dozen premium roses with a medium sized box of chocolates. What I got are... well, I wouldn't call them premium. Dried edges and bruises on the rose petals and they are all wide opened and don't look very fresh. I don't expect them to last long (the ones he sent me last year from 1-800-flowers were gorgeous for 10 days). No little envelope of fertilizer was included, either. The arrangement was also poorly done - looks thrown together, all the roses are cut at different lengths; one barely peeks out of the vase, and a few stick way up over the others, and there's a clump of baby's breath stuck in there in one clump. I actually took them out of the vase and cut them and peeled off all the bruised, dried petals and re-arranged them myself, and they look much better. I hate to complain because I love the thought, but when he said it was quite expensive - I feel bad because this definitely doesn't look like an expensive arrangement, and I didn't receive the chocolates he paid for. He's pissed. Fair to say I definitely didn't get what he paid for. read more

I would rate this less than one star if I could. To start, It's really disappointing to receive something late that was supposed to arrive on your birthday. The person who sent the arrangement received a confirmation stating the delivery had been made on the requested date, only to find out that it had not. Not only were they told it was delivered, but then the story changes to the business that the flowers were to be delivered to was closed at 3pm when they supposedly tried to deliver and confirmation was sent. NOT TRUE. When the arrangement was received, it was more than disappointing. The vase was not the color expected and the size of the bouquet was also smaller than what was paid for. Just plain sad. read more

HORRIBLE!! If I could give this florist a 0 I would, I have never in all my life had such a horrible flower arrangement sent to me. It was nothing like the picture my boyfriend bought me. It was supposed to have balloons, roses and blue flowers. Arrived at 8 pm 2 old broken orange roses and two other flowers that were missing 70 % of their pedals. I was shocked, I was going to refuse the flowers but decided to keep so I could take pictures to dispute the charges. BUYER BEWARE. I never write reviews but just had to they were that bad. I guess the BBB cancelled their membership because of all the horrible products and the owners refuses to handle the problems. read more

I arrived on a Saturday an hour after they closed. Lights were off--but they saw me and invited me in. Javier proceeded to build a wonderful arrangement--he is very creative and talented. Highly recommend! read more

I purchased flowers for my wife. Dozen roses with babies breath in them. I ordered 24 hours in advance and Javier guaranteed that they would be delivered at her job on time. Two days later my wife gets a call from a lady asking if she was in the office and she had a delivery for her. My wife had already left for the day. I don't blame the driver. She was just doing her job. But the owner of the company really SUCKS! You wait until the late afternoon to deliver? I paid and did my part. He didn't do his AND had an attitude about it! My wife received them on Monday afternoon AGAIN. So much for my surprise on our anniversary. Do NOT buy anything from this store!!!! If you buy online, make sure you request that Sophisticated blooms is NOT the one taking the order. You will be out of a lot of money and highly disappointed. This company is in it only for the money. Hopefully, more customers will see that and never purchase anything from this company . read more