I placed an order online 4 days prior for delivery to a residential address and it was delivered on the scheduled day shortly after their opening. Flowers looked very pretty and selection was great for the price. They did not answer their phone when I called to check in, although it was Valentine's Day so I'm sure they were busy! One thing that confused me was that there are TWO websites you can order through. They even had different menus! The one linked to this yelp profile worked for me, though... read more

Diana's Flowers And Gifts - Valentine's bouquet - Florists Near Me - Aurora, Colorado

Nice little center flower store. Went here to get birthday flowers for my lady's sister. However they didn't have a very wide selection of fresh flowers. I think if you come here it's better to call ahead to see what they have. The few flowers and arrangements they did have were very beautiful but was hoping for more of a selection. read more

I ordered flowers for a service and was very pleased with the beautiful arrangement I received. It took me a while to decide what I wanted (in store) but they were very helpful and patient. Reasonable prices. Highly recommend. read more

Exactly what I ordered..... easy to work with...... delivered exactly when they said..... I'll use Diana's Flowers and Gifts again with confidence! Thank you so much! read more

Dependable delivery, competitive pricing, beautiful arrangements. Only florist I will use in Aurora. read more

Diana's Flowers And Gifts - Just because flowers sent to my fiancé. - Florists Near Me - Aurora, Colorado

2nd time using Diana's Flowers and Gifts. Very prompt service with delivery on time. Definitely very pleased!!!! read more

Diana's Flowers And Gifts - Mothers Day delivery - Florists Near Me - Aurora, Colorado

They did not end up delivering my flowers but still charged me. I had to call my bank to get my money back.

Amazing customer service. I called them from out of state to send my friend flowers to congratulate her. They helped me pick a selection with her favorite flowers and did an incredible job arranging the bouquet. They exceeded my expectations. Highly recommend! read more

Diana's Flowers And Gifts - You Are My Sunshine Bouquet- delivered product - Florists Near Me - Aurora, Colorado

I ordered flower arrangements for my dad's funeral it was very beautiful and lively. The flowers were fresh and everyone commented on how beautiful the arrangements were. Great customer service and they were delivered on time. I am very pleased on how it turned out and I highly recommend them. read more

Diana's Flowers And Gifts - Florists Near Me - Aurora, Colorado

Best customer service and fast delivery! The customer service was amazing!! I ordered a special bouquet & chocolate for my gf online on Thursday night online. She received them on Friday afternoon! A gentleman called me on Friday morning to confirm the order. I was pleased when he gave me a timeframe of when it would be there. I even gave the wrong address on accident but they called her to verify the address and they quickly made it right. Thank you for the great customer service, quick delivery and amazing flowers! Don't hesitate to make the reservation online right now! read more

Diana's Flowers And Gifts - Florists Near Me - Aurora, Colorado

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Edgar, you were a joy to work with over the phone! Thank you for lifting the spirits of a good friend and her daughter! The bunny was absolutely Spot on amazing, complete with a bow tie! I couldn't have chosen a better one myself! The purple flower arrangement with the lilac colored vase was beautifully designed! Many thanks to the designer as well! Thank you Diana's Flowers and Gifts for outstanding care and attention to detail! read more

Diana's Flowers And Gifts - Perfect bunny! - Florists Near Me - Aurora, Colorado

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Today, I received the most magnificent flower arrangement I have ever seen! Words can barely describe the the beauty of these flowers. I will forever remember the kindness of my friend who sent these and the artistry of Diane's Flowers and Gifts! I can hardly wait to use them the next time that I send flowers. Thank you so much for brightening my day with your talent! read more

Diana's Flowers And Gifts - Flower arrangement from Diane's Flowers and Gifts - Florists Near Me - Aurora, Colorado

My husband bought flowers for me as a surprise and we are both very disappointed. Roses should not be this open upon delivery. My husband emailed the shop immediately and they didn't even have the decency to respond and rectify. This shortens the ability for me to enjoy the bouquet! They should answer emails. Hoping they make this right read more

Diana's Flowers And Gifts - Florists Near Me - Aurora, Colorado

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They delivered 30 minutes into the three hour window I asked for them to be delivered! It was a surprise for my moms birthday and I couldn't be happier :) A gorgeous gift, would recommend for your special person read more

Diana's Flowers And Gifts - Medium Designer's Choice-LUX - Florists Near Me - Aurora, Colorado

My husband bought me beautiful roses on 11/22 by 11/26 they were dead. I tried to get a hold of the store since their website says if you are satisfied with 10 days you can call email them or write them. Therefore I did and this is all I have never again will we be buying from Diana's Flowers and gifts Sad company read more

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I'm in California, ordering flowers for my family in Colorado. Best experience with this shop and they're so friendly! Thank you Diana's flower shop! read more

Diana's Flowers And Gifts - Florists Near Me - Aurora, Colorado

My friend was delighted with the vibrant and colorful flower arrangement! Delivery was timely. It was easy to order online.

I ordered an arrangement to be delivered Wednesday as a surprise. The flowered were unable to be delivered because no one was home, so I was told they would try again at 6:30-6:45. No one showed up to deliver flowers, and the company failed to notify me that they didn't make the delivery this day, nor did they make any contact with the recipient. They proceeded to deliver the flowers the following day and told the recipient they'd deliver them at 10:30, but showed up early and no one was home. Then, they showed at 11:30-12:00 and finally delivered them. Nearly 24 hours earlier. Really disappointed by the lack of communication and lack of commitment to specific times. I wish there was an option to sign up for a time slot for delivery, because this would have saved us a major headache. read more

This company really came through for me on a time when technology failed. Last Friday was my mother, Diana's 65th Birthday. I live in Los Angeles, CA and with all the Coronavirus issues unable to travel and be with my mom on her special day. I found Diana's flowers and thought it was just meant to be and placed my order online. My card information was input inaccurately so they were trying to call and email me but I didn't see the calls and my the emails were lost in my spam. I found an email the day of my mom's birthday and it said please contact us to update or your order my be delayed or canceled. I started to panic and called the shop immediately it was already about 3:30pm! I expressed how much it meant to me that she received the flowers that day and they told me all of the drivers had left for that day. I was so sad. I thought since I placed the order online 4 days in advanced it would be ok. So, what could go wrong? I began to sob and told the man I picked them due to the name "Diana" and location being so close to her. That man said, "Let me see what I can do. I'm going to hand deliver the flowers to her myself by the end of the day." She was beyond happy with her surprise of flowers at the end of her day she said it was all she wanted and they were perfectly beautiful. read more

Diana's Flowers And Gifts - Flowers and little card from Diana's (I sent the big card separately) pic 3 days after received! Lasting nice and long! - Florists Near Me - Aurora, Colorado

Went in to purchase a bouquet for my anniversary. Was treated very professionally. Provided my request and was given a beautiful arrangement that we continue to enjoy. Gracias mucho:) read more

Diana's Flowers And Gifts - Absolutely beautiful Anniversary flowers. Will be back. Gracias mucho. - Florists Near Me - Aurora, Colorado

A small business that gets it. Outstanding customer service; they are personable, friendly, and attentive. Edgar helped me on all my orders. Delivered beautiful arrangements to my mother on several occasions. My "go-to" when I need a hand-crafted floral arrangement. read more

Diana's Flowers And Gifts - Florists Near Me - Aurora, Colorado

They delivered a beautiful arrangement on the time they promised. I couldn't be happier with service provided.

Love that they worked with me from Texas and did such a great job! They were so helpful, sent me pictures of the amazingly beautiful floral arrangement. We are hosting a virtual baby shower for a friend in Aurora and they worked with me above and beyond any of my expectations. I wish they were here in Ft Worth, they would have a customer for life. Simply the best. Christy C read more

I can't rave enough about the customer service at Diana's Flowers. When I needed to change an order last minute they were so understanding and accommodating. And the arrangement was absolutely GORGEOUS! Thank you thank you! read more

I just got some lovely Mother's Day flowers delivered the arrangement is absolutely beautiful all the flowers are fresh and bright thank you so much read more

Okay so after my very successful surgery, I had a friend surprise me with a bouquet of darling flowers-- custom made!! They are incredibly beautiful, fresh flowers, I definitely fell in love with it. The flowers were given to me on a vase, but protected by a plastic cardboard box, wrapped along with pink wrapping paper. It is lovely. I think for the future, I will be considering to customize my own set of flowers and give to someone loved and special!! read more

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Always very nice arrangements with fresh beautiful flowers - my wife said the arrangement she got for Mother's Day was the best one I ever sent her - glad I am getting credit (or at least the brownie points :) read more

Diana's Flowers And Gifts - Mothers Day flowers - Florists Near Me - Aurora, Colorado

It's kind of ridiculous paying a $17 delivery fee for flowers to NOT be delivered. And asking me to repay the $17 AGAIN, to redeliver it. Never ordering from this shop again. read more

I had ordered flowers for my mom couple days before Valentine's Day to be delivered to her house on Valentine's Day. Long story short, there was a lack of communication from the flower shop resulting the flowers I ordered to be nothing compared to what I purchased. I was extremely disappointed since I saw all the great reviews on here and had high hopes for this flower shop. The flowers I ordered were the premium set of flowers and instead it looked like my mom had received left over flowers that were just thrown together in a vase. Because I was upset I wrote an email to the owners explaining my situation. The reason I'm giving this a 4 star review is because of the way the situation was handled. One of the owners (I believe) reached out to me, Kim. She apologized to me right away for the flowers not being what I had purchased and that she showed her designer the picture of flowers my mom had received instead of what she should have received and she said that she was very disappointed as well with what was delivered. I think it's great when a company can also own up to something not being up to the customers as well as their standards and try to rectify it. I think this flower shop could be great so I will definitely order with them again when time comes, but I did really appreciate someone reaching out to me and making sure I was happy in the end. read more

I ordered a very expensive arrangement for my wife's birthday. The day after delivery the roses wilted, in addition they were NOT the color ordered, and the delivery was late. I went to the shop to express my displeasure and the owner was extremely rude and said it was nature. TAKE RESPONSIBILITY WHEN YOU MESS UP!!!! read more

Diana's Flowers And Gifts - Florists Near Me - Aurora, Colorado

I rarely wrote reviews on any site. But I want to compliment the staff at Diana's Flowers and thank them SO MUCH for the beautiful bouquet they delivered to my aunt right before Xmas. I had ordered flowers through one of the national chain and it was a horrible experience. They said the flowers had been delivered when they hadn't, then they said they'd deliver them the day after they were supposed to be delivered and upgrade them, which they didn't do either. And then the "bouquet" they finally delivered was not anything like what was ordered. Explained all of this to the staff at Diana's and ordered a new bouquet. They made it up just like the picture on their site. It was so very beautiful. And my 88-year-old aunt was so very happy. . The staff person I spoke with at Diana's promised that they would make it really special got my aunt - and they definitely followed through on that promise! file:///var/mobile/Library/SMS/Attachments/cb/11/6A6F5B3A-286D-4564-B650-FEFC7B20457B/63045953437__CE7C14DA-437C-4E5F-93B7-D361BFF6E502.HEIC read more

Thank you so much Diana's flowers and gifts ! FTD let me down and you guys came thru with a same day delivery of beautiful flowers celebrating our new grandson ! The Blue Ford truck full of flowers was a great way to show our son and daughter-in-law (who live in Aurora) that our hearts are so happy even though we are in Florida. Thank you !! read more

Just wanted to post some pics of my wedding bouquet done by Lupe the head designer at Diana's Flowers it was absolutely beautiful better then my own vision I loved it. read more

Diana's Flowers And Gifts - Wedding bouquet they made for me Peonies My Favorite! - Florists Near Me - Aurora, Colorado

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I ordered from Diana's flowers because of the ratings and variety of bouquets. I ordered a bouquet it was beautiful in the picture. So I went with the premium bouquet, balloons and a stuffed animal. Well when they delivered I asked for a picture of the bouquet. The driver was kind enough to send one. The bouquet was on the border of regular and deluxe. No stuffed animal. I called the shop and they tried to blame the delivery person. I Do Not recommend going through this company. read more

Robert was super helpful over the phone, and he ended up taking time to place my special order, instead of referring me back to the website. So great to talk to someone who wants to help and accommodate. read more

These folks went out of their way today for a last minute delivery for a family member. I really appreciate not only their customer service but their honesty when it comes to providing quality flower arrangements. The bouquet was exactly as I wanted and the quality of the flowers were even better. I will never go through 1800flowers again, and would rather go directly through these folks for our flower orders. Thanks again! read more

This is a tiny shop on the corner of colfax and chambers but it is an absolute gem! The owners Lupe and Robert are very friendly and are true artists at the craft of flower arranging. I went in to get a gift of flowers for my mother in law for her birthday and they whipped together one of the most beautiful arrangements I have ever seen and for a very reasonable price. The flowers also lasted almost 4 weeks!! You can tell that they take their job very seriously and strive to make sure each customer leaves highly satisfied. I know I am! read more

While on business I received news about a cancer diagnosis for a family member. It was late in the day, but Diana's Flowers was gracious in agreeing to a delivery. (Two previous shops had declined my request for delivery.) I requested a bright cheerful arrangement, but said I trusted their judgement. While waiting for my plane, I received a text with a picture of the arrangement saying, "She is going to love it!" This kind gesture was unexpected and the compassion they showed during this difficult time, touched my heart. I have heard so many comments about the flowers being the most beautiful arrangement anyone has ever seen. Yes, there are many places to purchase flowers from, but this place has the best heart, too! read more

Diana's Flowers And Gifts - The most cheerful beautiful arrangement ever. - Florists Near Me - Aurora, Colorado

Very unfortunate experience with this business. I ordered an item to be delivered on March 1st. I paid for the arrangement itself as well as a $20 delivery fee. I received an email confirmation of my order. As of March 2nd, nothing had been delivered. I contacted the business and they explained my order "was caught up in their system" and they could have it delivered the following day (2 days late). I asked if they could do something about the $20 delivery fee since the item would not be delivered on-time and I received no notification from the company. They said no, that the delivery fees go to their drivers. They offered to upgrade the arrangement, but that would have changed the entire look of the item as I had picked out a specific succulent arrangement with a specific planter and stand for the intended recipient. I asked if they would instead credit the $20 fee to the cost of the item which they refused. Unfortunate that a business will not do what is right to fix an issue that was 100% on their end, especially when it was me that caught the error and had to contact them about it. Definitely would not recommend or use them again as a flower delivery company should be reliable and take care of their customers. read more

Thecustomer service does not even deserve one star. Horrible customer service I guess they DON'T care about their customers! I emailed them last week and got no response: Below is my email to them; To: dianasflowersandgifts@yahoo.com Sent: February 19, 2015 at 10:29 AM Subject: complaint Dear Manager or Owner I am writing to complain about your poor customer service practices. My husband has been purchasing flower arrangements from your shop for a long time, he spends lots of money with you and I am very dissatisfied with how a complaint we placed was handled on your behalf. Last Friday 02/13/2015 he went into your store to buy me a flower arrangement for Valentine's day. He wanted a 18 rose flower arrangement and said he was charged extra for the additional six roses. When he got home we realized there were only 16 flowers in the arrangement not the 18 flowers he was charged for. We tried calling your store that evening and got no answer, we figured the store was busy because of Valentine's day and I did not call back till Monday . On Monday I called in requested to speak to the manager but because Roberto (the manager) was not int he store I spoke to Jasmine and gave her my complaint. She said she would talk to Robert and call me back. When she did call me back she told me Roberto was requesting that my husband call back to place the complaint because he was the one who made the purchase. My husband did not initially call that day to make the complaint because he was working and did not really have the time to do so. When my husband called back he was told he could go to the store and pick up the 2 roses that were missing from the arrangement. It's unacceptable to me that we would have to call back twice for a mistake the store made and that once he called back he would be asked to drive back to pick up the flowers. He paid for a service that he did not get and still had to go the the inconvenience of having to drive to your store to pick up something he should have gotten the first time around . Roberto never took the time to call us back and as the store manager I believe he should've taken the time to do so. I believe making a customer call back twice due to store mistake is poor customer service and giving him the 2 roses does not compensate for the time, effort and inconvenience of us having to call twice because the store made a mistake. I am letting you know this and I will be giving the store a poor review dues to the bad customer service a long time customer like my husband received. read more