How in yhe world the pharmacy tech can someone there prescription if the doctor writes a…read moreprescription the pharmacy is supposed to fill it now I have towait maybe 4 days to get it now we will not be using Walgreens pharmacy anymore Sad sad sad how a pharmacy can stop a legitimate prescription Good luck i know yall do not care Hopefully people will read this and stop sending prescription their Brazos town pharmacy Just so sad a legitimate prescription Wow

Walgreens in the Brazos center has always been great to me but when I really needed their help they…read moreexceeded my expectations in the pharmacy , Robert ( pharmacist ) went the extra mile to help me with my outrageously expensive medication . my insurance lapsed and the self- pay portion was upwards of 1000.00 dollars for one medication for a month supply. even if I broke that up weekly ,it's still 250.$. Robert had a solution , he helped me with a coupon , until I got my insurance back on track in a couple months. The medication I speak of helps me remain sober and clean from 36 years of drug addiction. I've been clean and sober for 10 years . this medication assists in my sobriety. I would not be where I am today without it along with other changes in my life . Robert realized the importance of this medication and went above and beyond his job duties to care enough and help me through this couple months . I've been a customer of Walgreens for a very long time ,and using this medication for 10 years . I was panicking , scared , and lost , I did not know what I was going to do without my medication. I cannot afford 250 a week / or 1000 a month for one med. I searched high and low for assistance , no one would help. at a last minute effort , I called the pharmacy at Walgreens just to see if there was anything at all they could do ( I had spoken to them early and they were not willing to or did not know how to help me) Robert answered the phone and I thank God that he did! God bless you Robert! I hope you get a promotion, a raise , and an award for saving my life ! literally! I will always be a customer at Walgreens because of Robert "the pharmacist"

Let me start off by saying if I could give no stars I would. Went in today to purchase a couple of…read morethings for my mother, so when I checked out, there was a tall lady with glasses and long hair, not too sure what her ethnicity was but I believe she might have been Hispanic. She has a nasty attitude and not professional at all to be working customer service. I could've got out of character with her, but I held my composure. Walgreens, please do better and retrain your employees. She was not a good luck whatsoever. I will not be returning to this location again. 8/21/25 around 4:30-5:00

I'm not happy with their pharmacy cuz they've been very slow confused and unorganised. First I went…read moreto pharmacy for pick up my prescription they told me come back after 2 hours, when I got back there they kept me wait for 40 minutes and at end they said sorry we don't have your medicine and just gave me 5 days supplement and asked me to come back later. And this is not first time I had same story with them before.

The WORST pharmacy ever. NEVER can get anyone to pick up the phone. When they do they don't even…read morespeak they just put you right back on hold. Take forever to get medication filled. As a health care worker I truly feel sorry for patients who need medication right away or depend on this pharmacy. No one ever takes responsibility and the people who answer are always rude. Such a shame. Do better pharmacy!!

I'm not sure what is wrong with this Walgreens. Part of me thinks it is Walgreens in general since…read morewe had the same issues with one in Missouri City. Unfortunately, our insurance doesn't take CVS, so we are stuck with Walgreens. I could be the only one in the drive thru to get my prescription, the prescription will be ready, and it can still take them 15-20 minutes to bring it to you. They get your name and DOB and then disappear. What could possibly take them so long when I have one prescription I pick up each month that they say is ready when I arrive? Are they severely understaffed? Is the management so poor that they don't care about the customers? I need to find a different Walgreens...

The techs and pharmacists never let you know when you have multiple prescriptions because they do…read morenot get them all ready at same time. If one happens to be an over-the-counter medication, they won't even mention that it was sent in to be filled--you end up leaving without realizing you were supposed to pick it up. This pharmacy is completely disorganized and amess. Stay clear of it

MY GOD THEY HAVE THE MOST RUDE STAFF I HAVE EVER HAD TO DEAL WITH. I switched to this location…read morebecause it was closer to my home, but today I called my doctors office because I finally had enough and I am going back to my old location even though the drive would be 25 minutes to me it's completely worth it. They never have their shit together, every time I would ask questions they would give me an attitude, my prescriptions were never ordered on time even though they have the opportunity... this place was just God awful GO ANYWHERE BUT HERE! Unless you want to deal with attitude, them not giving a fuck to have your prescriptions ready on time, and or not giving a fuck about you as a customer !!!!! A GOD AWFUL PHARMACY AND STAFFF

This has to be the worst Walgreens ever, last time I came it took 45 min just to get to the window…read more Today my husband went to get my prescription and they wouldn't give it to him because their technician spelt my last name wrong. Later in the evening I go to try and get my prescription just to find this at the window..

Reassign photo development desk worker…read more This incident happened last month and i wasn't going to leave a review but honestly the way this worker handled this situation has been making my blood boil thinking of it. My dog unexpectedly passed away last month, I wanted to get a couple pictures printed to frame in memory. I placed my order online once i received the email that it was ready to be picked up, I headed to the store to collect them. Once I arrived I made my way to the photo counter, I was then told to wait right there by this lady (Didn't have a name tag on. White blonde larger size lady) while she finished packing serval photo order. She maybe could have been nicer and told me she'll be with me in a minute ? Or maybe stopped packaging orders for a second to hand me my prepaid photos. I was waiting there for a good 3-5 minutes for her to finish packaging the envelopes. Until I finally asked if she could just grab my photos real quick. She was definitely annoyed by that but honestly don't care now, she asked for my last name. Couldn't find the photos so she asked for my first, still couldn't find the photos. I showed her my confirmation and she just kept repeating "I don't have them". I ended up just thanking her and walking out the store out of embarrassment for thinking I came to the wrong location. Once I got in my car I pulled back up the confirmation to put in the correct Walgreens but i was at the correct location already. I proceeded to walk back to the front counter calm and collective and mentioned to her that this was actually the correct location and asked if she could double check one more time. Which she did but then turned quickly turned back to me and said "I don't know what you want me to do, I don't have them" I proceeded to ask her then where are they and she finally checks her system and mentions they probably have been picked up. I was told in the email I needed my identification card to pick up the photos so I don't see how that's possible. I'm reminding this worker of there own policy and all I keep getting out of her is "I don't know what you want to to do, I don't have them" as she goes back to packing envelopes. At this point I'm starting to get a bit teary eyed by this whole situation. i just wanted to memorize my dog who just passed away two days ago. Now im being yelled at by this egotistical photo developer for wanting my photos I paid for ? Finally, this shorter younger (I believe hispanic) worker who was overhearing our conversation came over from stocking something on the side shelf to help me. She asks for my name again and in literally 5-10 seconds my three photos I ordered were done. I had now waisted a good 10-15 minutes of my day going back and forth with this rude and incompetent worker when picking up my photos should've been less than a minute experience. What I'm pretty sure actually happened was that she was rushing packing orders and slipped my three photos into someone else's envelope. Please just move her to a different position. Maybe stocking or get her to sweep the parking lot because she genuinely is lazy and does not know how to talk to customers, you never know what they might be going through and why they might need those photos. To the younger lady who helped me, thank from the bottom of my heart for actually helping me.

I hardly go on social media but I feel the need to post this. The cashiers did not even honor and…read moreconsider to use the yellow tag and still charged me $8.99. I know it's just a dollar difference but that's beside the point. Where has been those customer service gone??????? No wonder they are closing one after the other. Oh well. If there is no star I would put no star.

I have been snagging some great deals online and picking them up in store-- it's easy and smooth,…read moreand I love the emails that have a button to press to tell them you're on the way so they can have your order ready for you. You can walk in or park in a designated curbside spot, click "I'm here," and they bring out your stuff with a smile. Super nice people! Their convenient spot at Holcombe and Kirby is a plus too :)

This is my go to pharmacy. The prescription was called in by the Doctor…read more Yet Every-time I arrive my meds are never ready. Once not filled because the Cashier didn't recognize my name as a regular Customer. So she made the Decision not to fill the request. Today the Cashier seems to be a little ruff in her speech with customers. Seems to have a short temper or sharp tongue. No greeting to anyone. A steady line of customers, all served before me tho came after. Thinking of switching to CVS.

Went to get my vaccine shot today and it was lightening fast and painless LITERALLY "the best" shot…read moreI ever have got. I'm really terrified of needles and the pharmacist Dabney delivered it quickly and comfortably!

Michelle was in her lunch break and she was holding her food and was still helping us print stuff…read moreon her lunch break we need more people like her ,kind ,nice,helpful

The pharmacy worker a (lady) from the day shift a sweetheart…read more The guy and asian lady from 5pm and after pure assholes. She said she had no reason to explain how picking up medication for someone else works. Mind you I'm doing a family a favor they have no phone and aren't mobile. So much for healthcare providers.