I wouldn't use this place; it is nothing like use to be. When the one who actually started it years…read moreago before her passing. Which now has changed names a few times. She had put her heart and soul into it. She had true feeling for helping each one of us in more ways then one. It now has been sold a few times. With less true feelings while now only looking out for the money they can make. I was once told by the now owners; YOU MUST BUY AIDS IN A PAIR ONLY. Not true, as I have used them now for over 45yrs. I have gotten only one every 3 years for all of them years. If this is all your budgets allows you can get them somewhere other, then here. As I have done now!

I had to take my grandmother to a local office and this was highly recommended in this area. We…read morecame in to the office and it felt like we were at home. Very warm and inviting, the ladies in the office were so friendly and just full of smiles. My grandmother was treated like royalty during her visit and I even got to watch the game show network while I waited!! Darlene and Chelsea made my grandmothers day with how nice they were. I would highly recommend anyone going to this location!

I don't think there is an ENT doctor around in this place. Big advertising though!…read moreI left her Services because a) I was not told that wax in my ear would not allow for a hearing aid without it being removed so would b) asymmetrical hearing i.e.both ears have substantially different hearing losses - especially. when it comes to word recognition. A smart technician at lo and behold Costco told me this. She did a 1 1/2 hour hearing test on me and refused to sell me a hearing aid after she discovered b. Hinderliter sold me hearing aids (which didn't work) after only 1/2 hour quickie of a test. Yes, all is spic and span and smiling there - but: is that a priority? It costs S350 to make a good hearing aid - so you can calculate Hinderliter's profit margins! Do ask questions!!!

Kristin is very genuine. She takes time to listen to her patients struggles and works toward…read morefinding a solution tailored to each individual. It is also comforting to know she also wears hearing aids and can personally relate to her patients.

I started seeing Dr. Natarajan in December of 2019. It all started on Thanksgiving morning, 2019,…read morewhen I shot at a deer while hunting. I waited 2 weeks before going to my Ears, Nose and Throat doctor who confirmed my hearing loss was permanent and highly recommended Dr. Natarajan to me. On my first visit to Dr. Natarajan I went in screaming and kicking because I could not accept the fact that I may need hearing aids. My thought process was 'hearing aids are for "old" people and I was only 65 years old'. Dr. Natarajan sensed right away my reluctance and calmed my fears by noting 2 things to me 1) Nobody will even notice you are wearing hearing aids because so many people, today, are wearing 'things' in their ears (like ear buds, etc.) 2) If you can't see you wear glasses so if you can't hear you wear hearing aids. That second statement really hit home because I have had poor vision most of my life. I finally gave in and we proceeded with the hearing test and hearing aid fitting. Over the years I have visited Dr. Natarajan many times for either insurance sponsored new hearing aids and routine maintenance which the Doctor executes in a timely manner right in her office. There were a few times that my hearing aids had a mechanical problem and needed to be sent out to the lab to fix. When hearing aids have to be sent to a lab, Dr.Natarajan always expedites the process so you do not have to wait very long for your corrected hearing aids (usually within a week). PLUS. she provides 'loaner' hearing aids until your hearing aids come back repaired. Once my hearing aids suddenly broke down a day before an out of town vacation. I called Dr. Natarajan about my predicament. She brought home some loaners and I went to her house to pick them up, Vacation saved! Now that was 'top shelf' customer service. Dr. Natarajan always treats your money like it was her money and always finds the most cost effective solution for you. As noted above, Dr. Natarajan is very experienced, knowledgeable, and most important to me, is that she is always friendly, greets you with a smile and has a very comforting 'bedside manner'. Dr. Natarajan has a big, clean office conveniently located on Northwestern Highway in Farmington Hills. Her building is easy to find and has plenty of handicap parking for those of us who need it. Dr. Natarajan's staff is a mirror image of herself, being extremely kind, courteous and with customer service that is second to none. As you can see, I would highly recommend Dr. Natarajan. My only hope is that she out lives me so I will not have to find another audiologist.

Excellent care and service, convenient hours and local locations…read more thank yu for taking great care of my father.

Marie has changed my life. I am so grateful 4 years ago I had so many challenges hearing and since…read morethen I can hear so well. She is amazing!! She has the kind of service rarely seen. 5 stars for sure and if there were 10 stars I would rate her that high. I work in a field where customer service is so important. Marie is dedicated to her patients I have always received excellent service. Thanks again Marie Mary Pierce