Each and every time I needed something fixed or adjusted- they weee able to attend to it…read moreimmediately! Front desk staff are very helpful and accommodating. My experience with Kayla (audiologist) was great. Im glad I found this practice!

Contacted them via email for a hearing eval and received a reply that stated they are not…read morescheduling new patients until January 2024, 3 months away. Ridiculous! I will go elsewhere.

Superb one on one meeting with great guidance and support. The best hearing aids ever after 3 prior…read morehearing aids including Costco.

Got a relatively quick appointment based on where we live. They are very nice. They are very…read morepatient with my schedule because my dad is sick and I have to change. Sometimes. They determined what my dizziness was from. And inform me that my hearing has gotten worse. The office is different! They've got a lot of cool paintings up. It's an older building. But don't judge! The way they treat you is much more important

Dr Duncan is a gem! She's incredibly nice and very gentle. Her entire team is just like her: no…read morestress, easy going and very empathetic. I've had several appointments for a chronic sinus infection, and we did all the allergy tests. I've had this done before, but this was very quick, easy and painless. I feel like I'm on the right path with the right doctor who communicates with kindness and understanding.

The imaging center is very clean. The staff are all friendly and professional. I have never waited…read moremore than 15-20 minutes even when it is crowded. Keep up the good work.

Beebe no longer takes appointments for urgent care or lab work. Go in and sit sometimes for hours…read more Beebe continues to deteriorate healthcare services in slower lower Delaware.

My daughter has been attending this practice for a little over a year now, and overall we have had…read morea very positive experience. Everyone I have interacted with has been kind, helpful, accommodating, and personable. My daughter absolutely loves her therapist, which is why we have continued coming here. However, throughout the entire time my daughter has been a patient, I have experienced ongoing billing issues. There have been multiple occasions where I was either overcharged or charged multiple times at once. In the past, the front office staff was always understanding and helpful in resolving these issues, typically offering either a refund or a credit to my account. I consistently chose to keep the credit on file and never had any problems. I understand that the front office closes at 5:00 PM and that we occasionally arrive after office hours. Because of that, I have always made it a point to pay the next time I come in while staff is available, or pay in advance. Recently, I had an interaction with the office manager, and unfortunately it was extremely unprofessional. I was attempting to explain that these billing issues had occurred multiple times before and that I believed I had credits available on my account. Rather than listening, she repeatedly told me that she was the office manager and insisted that I was incorrect. When I explained that credits had been applied for me on multiple previous occasions, she stated that "they do not do that," despite it having happened before. As well as demanded to know who I spoke to that gave me a credit. I even provided bank statements showing payments for dates they claimed had not been paid. I completely understand that mistakes happen, and I was not upset about needing clarification. My issue was with how the situation was handled and the way I was spoken to in front of my daughter, staff, and other patients. During the conversation, she was argumentative, dismissive, rolled her eyes, and slammed her hands on the desk multiple times while I was trying to explain my concerns. I ultimately chose to just pay the balance to avoid continuing the interaction. Aside from this experience, my daughter and I truly have had a great experience overall, and we genuinely appreciate her therapist and the care she provides.

First and foremost, Denise has been an indispensable part of my recovery from some deep-seated…read morepersonal issues. It's funny. She is immediately able to discover the roots of my issues before I even knew they are issues. Furthermore, Denise is able to take my incoherent rambles and spit them back to me like a freshly organized file cabinet to make me see what I can't see for myself. Denise is incredibly empathetic, yet stern when I don't want to accept what is really happening. She has shown me what I can't see by myself. I can give her no higher praise, but I hope too many people use incredible services and limit my appointments! Dawn is also wonderful. She takes my honesty and uses it to help me tremendously. Always be honest! Lastly, Joseph is so kind and helpful when dealing with trauma. His understanding of trauma and treatment is unsurpassed. The office staff smiles at every patient and makes me feel at home. Please have full faith i Delaware Psycological Services. They are the real deal.

Dr. Robertson came highly recommended. I've seen Dr. Robertson twice and she and her staff are very…read morefriendly, professional, efficient, and take the time to listen to and address concerns. Dr. Robertson is knowledgeable about healthcare providers in the area and doesn't hesitate to make needed referrals. I'm pleased she is my primary care provider.

Dr. Nguyen and all the staff at Sussex Eye Center are wonderful. They're personable and efficient…read morewithout being brusque. They find just the right balance of being friendly and getting the job done quickly to keep appointments on time. Even when I arrive early for appointments, I rarely wait more than a couple of minutes. Once when I was there, the power went out due to a thunderstorm, and the technician, doctor, and receptionist all apologized to me for the appointment taking so long, as if they were at fault for the testing equipment not working without electricity. They value my time. One thing I really appreciate is that every time I have to use one of the testing machines, the technician always reviews the purpose and procedure of the test, in case I don't remember everything since last year. I appreciate that insight into how anxious a patient may feel in a dark room with an intimidating piece of high-tech evaluation equipment. I also like the way the doctor gives me the results immediately instead of sending them to me later when there's no one to explain or answer questions. Another thing I really like is something they don't do. I don't wear glasses, even though glasses might help a little bit in some circumstance (e.g., night driving, which I almost never do). Since I'm not having any problems, no one makes me feel pressured to buy glasses that I'd probably never wear. I feel as though I'm dealing with health professionals, not sales reps working on commission. I don't want to feel like I took the car in for an oil change, and now I'm being coerced into getting a brake job. If Dr. Nguyen ever does tell me that I need glasses, I'll get them feeling confident that it's a medical decision, not an up-sell. Bottom-line, although I live closer to both Salisbury and Seaford, I'll continue to drive to Georgetown to Sussex Eye Center because I trust Dr. Nguyen and the staff with my vision and overall eye health.

They were a bit busy when I arrived, but all went well after being checked in. The technician and…read moreDoctor were very nice and respectful and explained everything as the testing, exams and fitting progressed very nicely so you understood what was going on. When purchasing glasses, everything was well explained as well. Just wish I had the names of the technicians to share, but only knew the doctors name. This was mostly out of pocket expenses, but reasonable having used other Eye Care Centers in Delaware.

The technology at this location is fantastic - the staff runs your through a number of machines,…read moreand they explain what each of the machines is measuring, then the doctor comes in, great "bedside manner" and gives you frank assessments and options... It's a busy practice, but I'm glad that they're my eye doctors...

Had a scratched cornea and my regular eye doctor was not available. Eye specialists took me as a…read moremedical emergency. From the moment I called to end of my visit with 2 different doctors I was treated wonderful. The whole team there was amazing even dining the lights to protect my eye. I can't say enough about this doctors, staff, receptionist and will definitely be using them in the future.