I had them install a Kenwood dnx994s in my 2010 Porsche Cayenne with a back up camera. Install was very professional and the system works great. Steering wheel controls all work and sound is fantastic. I had one problem with the install which they corrected at their expense, and while it was being fixed they made it easy to get to work. Highly recommend them for high end system installs. read more

Had a terrible experience with this company. I originally used their service back in the mid 2000s to installed TVs in the head rest. They actually did a great job BACK THEN. Moving forward about two weeks ago. I wanted to upgrade my radio in my car to CarPlay. Not only did they damage my dashboard, but the installation was terrible. And there seems to be a different installer every time I showed up, no consistency. I would strongly advise NOT to use their services. Go at your own peril. read more

Don't ever go to this place he overcharges out the ass and is disrespectful as can be he also doesn't care about your business. And sell cheap things like the particle board box (mdf) same thing. Me and my three friends have been here multiple different times to get our trucks and cars worked on and every time the price gets higher I hope this dudes business shuts down for all I care. read more

My marine Kicker head unit went out on my boat and I didn't realize how boring boating was without any tunes. Called Sound America and they had my exact same unit as a floor model. Picked up and purchased a few hours later. Was given easy to follow instructions for the swap. read more

I no longer have the Honda but when I traded it in I believe this installation and the features was a good selling point and allowed me to get more. I def recommend this shop for any kind of audio work. read more

This place had the perfect installation. Made my Porsche look like a 22 instead of a 14 the sound quality the radar detector and the navigation system is incredible Kamis recommends exactly what you need. Nothing more nothing less. HIGHLY RECOMMENDED KATE read more

I had bought a subwoofer during Covid. After three years it stopped working. I went there to have it replaced. They charged me $300. They put a speaker in there with less power. I don't even have a detailed receipt. I feel like they took advantage of me because I am a female. I wasted $300, my time and whatever else to get a speaker of less quality for too much money. I would not recommend. Especially if you're a female. read more

Kamis helped me out big time. Hadn't ever done business with them and needed to wire my amp down from 4 to 2 ohms and he didn't charge me. Doing business with them moving forward! read more

If I could give negative stars, I would. The guy who works the cashier desk is the worst customer service employer I have ever met. He is very rude and rough and rough around the edges. He overcharges for products and services. I currently have an open investigation with the BBB due to fraudulent charges and illegal business practices. read more

I like this place, been around a long time, so far always fair.

Friendly, helpful and responsive. Pleasant atmosphere, clean waiting area with snacks and drinks provided. Knowledgeable of products reasonable priced and makes great recommendations. Work performed was clean and worked perfectly. Would recommend had a experience. read more

Unprovoked the manager or owner I'm unclear.. was very disrespectful over the phone today. When I was at the store a few weeks ago, he harshly reprimanded his technician in front of me... I let him know he could do that behind closed doors & not in front of a customer. The technician had under charged me because he was trying to flirt with me which is why the manager was yelling at him... I paid the difference & escaped the date... taking it with a grain of salt I moved on but, after the phone conversation today it's clear the manager has anger management issues & has now lost my business. read more

a month ago Zero stars. Stay away from this place. The salesman was extremely rude, belligerent and violent. Would not take no for an answer. After I got very high prices I went outside to make a phone call. The guy came out to my car and angrily insisted on making the sale. I explained I decided not to buy a radio yet. He Dropped the price a lot but at that point I wouldn't have gotten my stereo there for free. He was extremely nasty and aggressive. Finally I said I have to go and as I drove away because he wouldn't give up he SMACKED my window glass very hard with his hand. KEEP AWAY from this business for your own safety. Pandemic or not, RUDENESS is no way to treat customers. read more

If I could leave negative stars I would.....I bought a 1600.1 kicker kx series amp and the guy charged me $700. I went back to get a Raptor 2.5 farad capacitor for my amp and bought it from him for $125. I happen to go on Amazon and found the amp for $399 and the capacitor for $59 talk about price gouging. I will never go back to this business again. The man who served me was the owner and this is completely unacceptable. I was overcharged by $365. That's just crazy........ almost a 100% markup over Amazon..... read more

Rip off! I tried to buy a escort radar and the owner/manger tried to charge me $799.95 for the same unit advertised retailed on the escort website, Best Buy website and etc for $649.99. CON ARTISTS! They'll over charge you if you do not have the basic knowledge. Only when I told him the unit goes for this price he all the sudden charges it by saying "I'll match it". Buyers beware! RIP OFF! SCAMMERS! DO NOT BUY HERE! This place need to be shut down. read more

For everyone who wants to buy car stereo components on line here's a little tip. DONT!! It doesn't pay. You always and I mean always regret it. Dealt with camish yesterday like I have been for 15 years. He understands what I need and want more than I do. If you want OEM CHEAP, audio components do not go there. If you want your car transformed for a reasonable price ....he's the guy. You get what you pay for. If you want a symphony go to sound America , if you want cheap cheap car radio consider going elsewhere. He knows his stuff. Rick S read more

Dudes a f****** rip off. He lies to his customers to get them to cave in on the deal he's trying to make them he told me he would install all 6x9 door speakers when in reality I only have 2 6x9 door speakers. He absolutely price gouges everything he sells you. DONT GO HERE. Take your business to franks electronics down the street. read more

Very good business owner best employees gets done fast. Good prices good deals very good quality stuff. Has the top notch sub roofers there is a lot of stuff in there very good place in general read more

Really bad costumer services from the technician..poor knowledge and attitude to resolve the problems...--A

This place has by far the worst customer service in any establishment I've ever been in my entire life. My girlfriend recently had something installed in her car by then and her car was running fine prior. When everything started to go Haywire we called up and asked them to check it out as a precautionary. They proceeded to tell us that we had bought a lemon of a used car and that their quality of work is better than anybody's. They also proceeded to tell my girlfriend to go f herself and hang up on her. When we took it to another establishment they had found out that when the product was installed they cut in into the major wire for the engine causing the engine to stop and stall itself. My girlfriend was having trouble driving sometimes on the highway and the car would give out so they not only installed improperly but they also endangered my girlfriend's life. Do not trust this place with your life or your money you'll be disappointed or even worse. Signed a very concerned Patron and citizen and boyfriend. read more

DO NOT BUY FROM THIS STORE. They give customers discounts for good reviews so beware of the good reviews.... They are more than happy to take your money, but if they screw up an order, like they did to me, and sell you the wrong part, then you're stuck with it. THEY WILL NOT GIVE YOU YOUR MONEY BACK. And then they are rude. It was their mistake, and they will only issue store credit and fake like their credit card machine doesn't do returns. THEY ARE SCAMMERS. read more

0 Star Rating DO NOT HAVE ANY WORK DONE HERE OR BUY ANYTHING HERE!!!!!!!!! I had my sound system installed here parts are missing from my car, owner stated the parts were never in the trunk, speakers he installed were not the new series kicker KS that he said they would be, and to top it off has inexperienced workers working for him. I had a install done at Sound America on 10/28/2019 replacing a battery located in the trunk of my 2015 Chevy Camaro. I had a check engine light come on in my car on 11/15/2019 I brought to dealership to have checked. Dealership calls me to tell me there is a 3 inch drywall screw that has punctured my gas tank module right under the trunk which will cost 1150$ to replace and my warranty will not cover it because it was not a part failure but caused by the screw being screwed into it. I called Sound America to ask for him to warranty his install to pay for the module and the owner will not pay for anything and would not meet me at the dealership to see what he had done when it's across the street from his shop. He told me he will not leave his shop and have a good day and when approached with speaking with the Better Business Bureau says good luck and hangs the phone up on me. read more

Some how my whole unit went out he found what it was and fixed it pretty fast and a much cheaper price than a dealership thank you !

Went in to get a quote on how much to remove head unit and unplug FM modulator IPOD plug and plug in car antenna so I would be able to listen to the radio. $60!! This is a 5 minute process with the proper keys from the mfg. I asked the owner if he could do better and he said that he could do it for $40 or he would sell me a new car stereo and not charge for install. I left the store, went home and grabbed 2 micro tip screwdrivers and pried it out in literally 5 minutes. I unplugged IPOD able and plugged in antenna plug- done. The owner had told me that he was in the business of selling stereos an making a profit. No class and not customer friendly at all. I do not recommend this place at all. read more

Wonderful service! They got me a good deal on 12 kicker with the whole setup and installed it fast. I love the new sound it was exactly what i was looking for and they threw in a few extras for free read more

If I could leave no stars I would. Worst stereo shop in town. They took my truck in and quoted me 150$ to set up what I asked. (Hook up line out converter) I have a brand new 2015 Toyota Tundra. While they had my truck for 4 hours he then explained that hooking up a amp I'm my truck was not possible. Then to make things worse he still charged my card $200. I called Frankentronics and asked them if this was true and they said absolutely not. I have an appointment with them tomorrow. Do not go to this location. Sound America are crooks and the owner is down right out rude! Stay away! read more

DO NOT BUY FROM THIS STORE. I was in need of a new radio/CD player for my truck. I had to leave and then come back but the owner starting yelling and cursing at me for not immediately buying his products. HORRIBLE CUSTOMER SERVICE. I can't believe how a business owner can talk to a customer he never met before! I am telling all my friends about my experience! read more

DO NOT GO HERE! I had my system hooked up here, and 1500$ later my system still does not work properly. The owner sold me a capillator because "my 1000 watt amp wasnt strong enough to supply my 800 watt speaker with power". I went to another shop and came to find out that these disgusting rude people were too lazy to do the wiring properly and that is why my system does not work properly. They try to squeeze every dollar they can out of u and do not do fair business. I repeat, DO NOT TAKE YOUR CAR HERE!! read more

TERRIBLE SERVICE. Spent 500$ on a system that didn't work. Came right back and they wanted an additional 150 to install an 'extra part'... So I did it. Still didn't work.. 1 month later I came back saying just take it all out... And guess what.... They wanted another 80$ to uninstall it.. STAY FAR AWAY! read more

Kamis and the guys did a great job diagnosing and upgrading my sound system. It's never sounded better. He worked with me on the pricing and actually called me with a quote before he did the work. Good guys. read more

Bad customer service. Guy was rude for no reason, kept cutting me off I when I was talking.

I bought a backup camera from them and they installed it but then on 4th of July, a few days later,MY CAR COULDNT START. I had it towed to Toyota and 300 dollars later, they found that the unit was Improperly installed with faulty electronic material causing the short circuits. I contacted the manager AT SOUND AMERICA and sent him the invoice as it was guaranteed but he just shot me down and wouldn't help me with the 300 dollars plus towing fee read more

This place is a Rip off! I went to Best Buy, only to find they were out of stock on a $14 part. I called Sound America in West Palm to find if they carried the bracket I needed in stock,(which was required to install aftermarket door speakers). Sound America said they had that bracket in stock. I asked them what there price was and was told $40. I responded back saying the retail price is $14 and its clearing posted on the Company website as retail price was $14. I asked why he was over charging? I told him I didn't want to pay $40 for a part that retails for $14 and hung up. I got a phone call back, probably from caller ID and a different person said that he could sell it for $35, and If I didn't want to pay his price order it from the company! What a terrible to say something and try to overcharge 3 times the retail price. Avoid this place at all possible. People like this don't need to steal your money. I ordered the part and got it in 2 days at the correct retail price. read more

I have had the unfortunate experience of a DUI resulting in having to have a state required interlock device installed on my vehicle. Kamis, the store manager of Sound America was extremely helpful, knowledgeable & patient. I had the Guardian interlock installed on my car for 3 days of absolute hell! If you are in this situation....CALL Kamir to install Intoxalock without hesitation. Things were so bad with the first company that I considered just giving up driving. He was so reassuring...he helped me get back on the road with confidence. I actually look forward to going in to Sound America for the monthly device reading. Thank you, Kamis!!! read more

I had them install a stereo through the amazon ordering. The service was fast and they didn't charge me for anything I didn't need. Service was friendly. read more

Went to buy an rca filter. They tried charging me 30 bucks for the same rca filter that sells for 7 bucks online all over the place. When I confronted them they told me they are retail. No you guys are scam artists. If you want to get bent over and have you're wallet raped then go here, otherwise shop around. read more

This has got to be the worst places I've dealt with they are all rude and are a bunch of liars they even told my pregnant daughter to come get her god dam car very unprofessional and would never recommend this place to anyone read more

I have a 7 series BMW, and I don't trust just anyone with my vehicle. I have been dealing with Sound America for almost 10 years. They put a system in my truck back in 2006. Now, for my truck... We agreed on a specific price, and I wanted to know for sure the exact amount "OUT THE DOOR". If you are a business owner, you should know for sure what this means. Well, the owner called me 2 hours into the job and said it was going to be $100 extra for some wires they had to add. Now keep in mind that we already agreed on a total amount. So I just brushed it off and forgot about it. Second time around which was today, 12/31/2013 I had them install 2 subwoofers and an amp and crossover. The installation was great, and the guy who did the installation was very knowledgeable. I was in the store the day before and we agreed on a price, again, this was "OUT THE DOOR". I asked 3 or 4 times what is the TOTAL price, COMPLETE, everything included. He said $1600. So I came back the next day which was today, and I asked again before any work was started. Again, I got the same response. $1600 TOTAL. Guess what! My total was $1696.00!! WTF. So this is the second time I was bumped by SOUND AMERICA. They do great work, and have been there for 18 years. Just be sure you have in writing the exact amount before any work is initiated. The owner played stupid at the register. I am 38 years old, not a kid. I have been running my own business for around 4 years now and I would NEVER practice any sales tactics like what I had to go through today. Very disheartening. I can't say that I will be back a 3rd time. I am not cheap, never asked for a discount, I just wanted to know exactly what the total was going to be so there are no surprises. I made a point to ask the same question over and over again, so I know exactly what to expect. Sure I got a decent deal on high end Alpine products, which btw is absolutely amazing how they sound. Crisp, clean, hard base. I am very impressed overall. Just don't tell someone a price and try to bump them after the fact. read more

Told me speakers cost 200 and was selling them to me used for 70, look up same speakers 85 new online. Be careful they want to make the money read more

Went in to sound America to have an amp and sub-woofer installed, I drove the vehicle home and parked it for 1 week used the unit to go on vacation 1 hr into the ride the speaker shuts off. I took it back 2 days later and was told because I had it on it blew out the fuse and burned the amp and speaker. He told me that there is no warranty for this and would cut me a deal on a replacements! This place is slimey and they are thieves selling sub-standard products for top dollar. If you are in need of entertainment equipment for your vehicle never, never, never even consider this place its a joke!!! read more