Excellent customer service. Very helpful and provided us with weather warnings for possible…read moreflooding in the area! To a family from out of town we appreciated that!

I ordered a laptop with accessories online to pickup at their Johnson City, TN location. Everything…read morewas in good order, friendly customer service, and no time was wasted.

Gone are the days of friendly employees walking around helping customers. We looked online for a…read morenew refrigerator and came in to look at the floor displays. No one came to speak to us the entire time we were there. Went home and placed our order online. Since we have Total Tech, installation is complimentary. They scheduled us two weeks out from purchase to delivery/set up. However, when that day came there was some snow falling (barely stuck to the grass but not on the roads nor walkways), the third party delivery company cancelled our delivery. Now we have to wait two more weeks for our new refrigerator to be delivered/installed. Seeing all the low reviews this location should change its third party affiliations. We've shopped a Best Buy for many years and purchased many devices, tvs, and accessories here because of their selection and prices. Not sure we will continue to do so.

Forget the big-box stores -- if you're in the market for a TV, visit Jerry and George at Mountain…read moreView TV Center. I was initially skeptical, expecting higher prices and off-brand TVs. I was wrong on all counts. Not only did we get state-of-the-art TVs at very competitive prices, Jerry came to the house to supervise the hook-up. Jerry and George treat you like family -- once you buy from them, you'll be friends for life!

From the owner: Specializing in: - Consumer Electronics…read more- Telephone Equipment & Systems - Television & Radio Stores

The staff is much more helpful here than at any other radio shack I have been too. The hours are…read moresuper wrong right now on yelp, showing that they are only open Monday and Sunday. I submitted a correction, but it is still not up. The hours are the same as the mall hours. They carry FitBit products and accessories, which is why we like to stop in and browse.

This was the single most pleasant buying experience I've had in my 68 years. Mike is truly what all…read moreof the previous reviewers have said about him and more. In fact, his 5 star reviews were the reason I chose Sound Connection to upgrade my cars radio. Upon meeting Mike, he presented himself as a very warm and caring business owner. That carried through the entire installation process where Mike thoroughly explained everything in detail. I'm thankful for his attention to detail. He sent photos to my phone showing each component and where he placed them. I can honestly say that the finished installation was as good or better than a factory install. I highly recommend Mike to anyone wanting a highly skilled, extremely professional technician who will treat you with the utmost respect and deliver results that will exceed your expectations. Thank you, Mike.

Absolutely THE most professional automotive audio shop in…read morethe region. I showed up as "That Guy" who had bought audio equipment online. It came without the promised install kit. On my second attempt to make it fit, I humbly looked for help. Mike was too kind. He said many of his customers come via the same route as me. When I got to his shop, I saw his selection of quality equipment, I knew I should have bought my equipment from Mike as well. BEFORE you buy online, go price Mike. The installation looked like factory. A little expensive, but they are real pros.

Geek Squad Customer Support is excellent. When ever I have an issue or integrate a hardware into…read moremy home, I ask for Donnie Beede. He is professional and efficient. When he is done with the work, he makes sure I understand what he has done and how to make it work effectively

So today I walked into Best Buy with there were only a few customers and about 15 young store…read moreclerks just talking and not paying any attention to the customers. I went around a corner and one guy ask if he could help me his name was George and he was very helpful. To the young kids most of them are there to punch the time clock and go home end of story. Our world is broken. Although I like Best Buy I avoid for the above reasons. Maybe I will be lucky enough to have George help me in the future.