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    Sound Factory Car Stereo

    5.0 (18 reviews)
    Open 8:00 am - 10:00 pm
    Updated 1 month ago

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    1 year ago

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    3 years ago

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    3 years ago

    Sonny did an amazing job on my truck! Super knowledgeable and super friendly. Highly recommend!

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    3 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    Sonny N.

    Thank you...for your trust and support

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    4 years ago

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    5 years ago

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    3 years ago

    Sonny was easy to work with, reasonably priced, quick, and did a great job installing my sub/amp. Highly recommend!

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    4 years ago

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    12 years ago

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    11 years ago

    Sonny does a great job. He delivers a great product at a fair price and in a timely manner.

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    12 years ago

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    Ask the Community - Sound Factory Car Stereo

    Do you have a way to add Apple Carplay to a 2021 Model 3?

    Yes

    What would you charge to install a front and rear blackvue dashcam on a 2022 bmw x3?

    $300

    View All 5 Questions

    Review Highlights - Sound Factory Car Stereo

    Sonny installed my truck's stereo a couple years ago, and it recently has been having some glitches.

    Mentioned in 11 reviews

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    CAR TOYS

    CAR TOYS

    (98 reviews)

    I am almost 50, so the last time I installed a sun and amp was in high school and college. We got…read morea newer vehicle so I wanted to add a subwoofer. I did the best I could on a super custom install and it sounded really good but with no basis of comparison I needed help. Car toys in Frisco quickly figured out my issue and gave me tips on how to correct it. Cory and the tech he got could not have been better. They know their stuff to say the least. In hindsight they would have done a better job but with their guidance I can get it right. Learn from me, get Cory and the staff to help you get it right! Let them do it all. I will be back here for all car audio needs.

    I'd like to begin by saying my expectation because car toys, of most all Dallas DFW installations…read moreis one of the higher cost which should come with very high service . At this time if I could rate this business at a negative star, I'd rate neg 2 Stars. I've usually used Dallas local shops or my fav grocery n Harry Hines which surpassingly I've never had an issue over the last 7-8 years and with 4-5 vehicle with numerous upgrades . I entered car toys with 3 items , I specificity this because had I had many items my first issue of one item not being installed would be understandable had I had 6-7 or more items . I had 1 amp , 1 sub , 1 box with teeters . My amp was 5 channels and I requested all channels be used individually for each speaker sets ( doors , dash and rear doors ) Upon arrival as I walked to my vehicle out of the blue the installer advises me that " oh we didn't install the tweeters , we forgot to add it to the installation charge sheet " I was baffled and asked why no call but I said what's in my dash and he advised my factory " I was upset but said let's listen and see . We discussed this and I advised I'd ride for 1-2 days test the sound and if it's unsatisfactory I'd expect them to correct and install what I originally requested . We come to today , after calling the day before upset and complaining about the manner in which my 5 channel amp was installed as I requested individually installed on each channel as well the factory dash tweeter are getting the sound is like , today I speak with the installer after requesting the manager , he begin twisting our conversation with an excuse that I inquired about an upgrade I'd like to complete later in the future with newer tweeters , as the reason why he did not install the tweeter I brought in . I went over with him our original conversation as car toys made an error while at the counter writting up my ticket for installation they were aware of my 3 items as they acknowledge it was only 3 , but they forgot to add the tweeter installation to my ticket . The install gentlemen advised it wasn't an error , then proceeded to convince me I'd told him I was going to later add upgrade tweeters and he thought I did not want to install . This is where I became upset , errors happen , but pretending there is no error or accepting ownership is a very bad look on a business . I advised him , the discussion for an upgrade tweeter in the future did not happen until well after we'd already written my installation ticket up . There is no way this excuse can be used, it's obvious you forgot to add the installation Second most important part was if asked the floor manager yesterday why I was not called once it was discovered the install was not added on my ticket so that we can discuss & was this a united decision to not just install , I was told they were not notified of the error and installed made the decision not to contact the customer ( me ) and to just install factory speakers I regret having to give a negative star because as much as car toys charges and the supposed reputation , I'd take it that being they made an error they would offer to install my tweeters at their expense as well make the correction to how I requested my channeled amp to be installed . I HIGHLY RECOMEND NOT USING FRISCO LOCATION. I'd recommend not using car toys period and looking through the more then 6 dozen professional car stereo install shops throughout Dallas DFW . This has been a poor experience which is going to cost me more for having to go into one my other Dallas shops and having the completed install I originally requested and paid for To make it worst, the installer offered to charge me partial charge to install the tweeters they forgot to install , further inconvenience of dropping my vehicle and waiting . I asked him, if your statement that you made no error is true why offer a discount . The offer in my assumption was a half a$$ attempt at satisfying a customer which I expect from low class install shops Not car toys . Don't use them . I will add this review all through any review sites in the DFW metro !!!!

    Sound Factory Car Stereo - stereo_installation - Updated May 2026

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