I am almost 50, so the last time I installed a sun and amp was in high school and college. We got a newer vehicle so I wanted to add a subwoofer. I did the best I could on a super custom install and it sounded really good but with no basis of comparison I needed help. Car toys in Frisco quickly figured out my issue and gave me tips on how to correct it. Cory and the tech he got could not have been better. They know their stuff to say the least. In hindsight they would have done a better job but with their guidance I can get it right. Learn from me, get Cory and the staff to help you get it right! Let them do it all. I will be back here for all car audio needs. read more

I'd like to begin by saying my expectation because car toys, of most all Dallas DFW installations is one of the higher cost which should come with very high service . At this time if I could rate this business at a negative star, I'd rate neg 2 Stars. I've usually used Dallas local shops or my fav grocery n Harry Hines which surpassingly I've never had an issue over the last 7-8 years and with 4-5 vehicle with numerous upgrades . I entered car toys with 3 items , I specificity this because had I had many items my first issue of one item not being installed would be understandable had I had 6-7 or more items . I had 1 amp , 1 sub , 1 box with teeters . My amp was 5 channels and I requested all channels be used individually for each speaker sets ( doors , dash and rear doors ) Upon arrival as I walked to my vehicle out of the blue the installer advises me that " oh we didn't install the tweeters , we forgot to add it to the installation charge sheet " I was baffled and asked why no call but I said what's in my dash and he advised my factory " I was upset but said let's listen and see . We discussed this and I advised I'd ride for 1-2 days test the sound and if it's unsatisfactory I'd expect them to correct and install what I originally requested . We come to today , after calling the day before upset and complaining about the manner in which my 5 channel amp was installed as I requested individually installed on each channel as well the factory dash tweeter are getting the sound is like , today I speak with the installer after requesting the manager , he begin twisting our conversation with an excuse that I inquired about an upgrade I'd like to complete later in the future with newer tweeters , as the reason why he did not install the tweeter I brought in . I went over with him our original conversation as car toys made an error while at the counter writting up my ticket for installation they were aware of my 3 items as they acknowledge it was only 3 , but they forgot to add the tweeter installation to my ticket . The install gentlemen advised it wasn't an error , then proceeded to convince me I'd told him I was going to later add upgrade tweeters and he thought I did not want to install . This is where I became upset , errors happen , but pretending there is no error or accepting ownership is a very bad look on a business . I advised him , the discussion for an upgrade tweeter in the future did not happen until well after we'd already written my installation ticket up . There is no way this excuse can be used, it's obvious you forgot to add the installation Second most important part was if asked the floor manager yesterday why I was not called once it was discovered the install was not added on my ticket so that we can discuss & was this a united decision to not just install , I was told they were not notified of the error and installed made the decision not to contact the customer ( me ) and to just install factory speakers I regret having to give a negative star because as much as car toys charges and the supposed reputation , I'd take it that being they made an error they would offer to install my tweeters at their expense as well make the correction to how I requested my channeled amp to be installed . I HIGHLY RECOMEND NOT USING FRISCO LOCATION. I'd recommend not using car toys period and looking through the more then 6 dozen professional car stereo install shops throughout Dallas DFW . This has been a poor experience which is going to cost me more for having to go into one my other Dallas shops and having the completed install I originally requested and paid for To make it worst, the installer offered to charge me partial charge to install the tweeters they forgot to install , further inconvenience of dropping my vehicle and waiting . I asked him, if your statement that you made no error is true why offer a discount . The offer in my assumption was a half a$$ attempt at satisfying a customer which I expect from low class install shops Not car toys . Don't use them . I will add this review all through any review sites in the DFW metro !!!! read more

I wont be back. Tint installer telling me that he wont install tint on my windshield because I wanted tint to be 1" lower that the legal limit. Yet his car is murdered out with limo tint his windshield as well. They lost my business and any future business. Manager apologized and said he would do it but I declined as I do not want an installer with an attitude working on my vehicle. read more

We purchased a radio, back up camera, sub and amp for our daughter's Jeep last year. We were impressed with the staff's professionalism and customer service back then. Fast forward to today, her sub stopped working as she was leaving for prom weekend. Somehow the connectors had broken off, she was so upset. I frantically called over to Car Toys, told them the situation, they said run it over to them and they will take a look. They fixed it, didn't charge us and had her out the door and on her way in less than 20 min. We were beyond grateful! We have been impressed with them since the start... however, today they went to another level. We will FOR SURE be back outfit my vehicle. Thank you Car Toya Frisco!! read more

I took my brand new Model Y to get hand washed. Everything was great at 1st, the guy inspected my car to make sure there was no pre-existing damage on the car before taking it in and there was none. He even loved the white interior and said he would put a leather coating for free and I was I thought wow this is great and I left. I came back to pick my car, 1st thing I noticed was a dent and scratches on the front bumper. I was so livid but kept my cool and went back to let them know my car was damaged. They denied it was them that damaged my car and claimed it may have been there already and probably was covered by the dirt ‍ My car is new and was not that dirty to the point where you would not be able to see any damage. I inspected the rest of the car to check for more damage, there wasn't any but the car was not clean. It had water marks all over the body. My car is solid black so it either is clean or not and you can easily see that. The rims and the side skirts had mud on them and touched barely even touched. I asked them why it wasn't clean and the 'manager' I assume, had the nerve to say well you didn't pay for a detail but only a hand wash I was so mad at this point, I had just paid $178 to get my car washed and it wasn't even clean and had damage to it and they were being so hostile and didn't care about my experience. I felt they were being racist! I will never go back no will I ever encourage anyone to visit them. read more

See all

I had a friend recommend this shop to me for service on a device I bought elsewhere. The team checked to see if the repair could be done without charge but since it could not be they said they could do the repair if I could leave it with them. Repair worked perfectly. Amazing job!! I'll be going back to this shop! read more

I went in to see about adding "lane departure" and "back up" sensors on my 2008 Honda CRV. They were so helpful and recommended I see one of their competitors, one I've used before! THANK YOU Chris, Matt and Jace for being so helpful, honest, information and advice. YOU GUYS ROCK! Not many guys like you around and thanks again for helping this ol' lady! Barbara W.​ read more

I brought in an Audiocontrol system because I needed a DSP tuning. I was nervous initially but TINO did an incredible job with my system. The result was everything I hoped for. read more

We had an auto start installed in my husbands car. We dropped it off easily enough, took about 15 minutes for paperwork and they said 3-4 hours. But at 4 1/2 hours we had received no call. My husband called and they said another hour. So besides the inconvenience of time we were happy with the install. read more

CAR TOYS - Employee showing hubby how his new auto start works - Car Stereo Installation Near Me - Frisco, Texas

See all

Took my car there to fix some issues I was having , from an installation done by another Cartoys location. Fixed the issue and recommended future product to make my system sound even better. read more

Jayce and Shawn are awesome and will take great care of you. They really go the extra mile to do what's right!

My car wouldn't start while I was in the parking, going to a different store. I went in Car Toys to see if someone could come and jump my car off. Shawn and Jace and another man came out to help. It still wouldn't start and I about given up and was going to call AAA. Shawn ask for my keys again because he noticed a loose cable. He saves the day by tightening it and it started. They were so nice to get out in this 100 + heat. Thank y'all so much. If you want any audio installs for your car or tinting, I would highly recommend them. Thanks again!! read more

This place is very dishonest. They changed the price. Then lied about the work they had to do. And it's not even a good lie because you can see where the wires are. I used them because of a 3rd party vendor and I should have known better as we had twice before discussed with them installations of other items and ended up walking out due to the fact that it was obvious they were being shady on the pricing. Go elsewhere! They will change the price on you after they have your car and then claim you consented by dropping your car off, even if you weren't the one dropping it off assuming they would actually have some sense of customer service and do what they said. Run away from this place. read more

Highly recommend car toys. Toni was so helpful with resolving an issue we had and now it is fixed. Great customer service!

I walked into the store and two people were helping customers. One of them told me to look around for a moment and someone would be with me. I waited 25 minutes before I gave up and went to the website for info. At 40 minutes I had been skipped over by about 6 random other people who came in. I'm now sitting on an igloo trying to see if I can make it an hour without anyone coming up to me and talking to me. Currently at 50 minutes. I can do 10 more minutes. read more

CAR TOYS - Me sitting here being ignored. - Car Stereo Installation Near Me - Frisco, Texas

Paid $900 to install my brand new subs in my 2022 Kia K5 and CarToys made my side view mirror indicators not work. They refuse to refund me which is the only thing that would make me happy. To top it off, just now (3/22/23) I heard a pop and could smell burning and the subwoofer isn't working at all. read more

See all

How does this store stay in business? I interfaced with two employees yesterday and can't believe they actually get paid to take care of the owner's customers. Paying your staff to turn off customers so bad they will never spend a dime in your store is not a sustainable model... The "salesman" actually whispered 'just entertain him' to a technician as they walked to my car... This store is Bush League and staffed by young, well dressed, and completely CLUELESS staff. read more

The guys are just great at Car Toys in Frisco. I always get great customer service. Very pleased!

Waayyyyyyy overpriced. Asked for a quote on a simple subwoofer install. Had all the hardware including LOC. After a bunch of random charges for extra wiring costs (Why?) They quoted me $250!! They must deal with a lot of ignorant people to think that anyone would accept that price. I suppose a lot of soccer moms in Frisco might not know any better.. Anyway, I took my business into Plano at Alta Mere. They did it same day for only $150. read more

A MUST READ ON GOOGLE I just donated over $800.00 to the worst electronic store in my 60 plus years on this earth. I should have gone to another auto audio store after my experience at Cartoys Plano. The salesman at Cartoys quoted the installation at $300; for what the device stated in the installation guide was a 1:30 - 2:00 hour job. He said the device was out of stock and would take 7 days to arrive. I called another CarToys sTore in Frisco; it was in stock and could be installed the same day. I drove to Frisco and was quoted $450.00 to install the same device. I decided to go back to Plano or check out BestBuy. The tech agreed to do the job for $300 to meet the price quoted at the Plano location. I WALKED to Gloria's for dinner to wait out the 3 hour installation time quoted by the tech. 2 hours later I got a call from CarToys that my car was ready for pickup. I quickly noticeD the icons on the FullVue Rear Camera Mirror (FVMR-1100) did not work as described in ALL the information onliNe and YouTube. The salesman got the tech and I was told that it would cost another $150.00 to get those standard features. I couldn't get the correct date and time on recorded events or other features this device offered standard. It would only show the rear view with backup lines. On 04/13/2022 I spoke with the BrandMotion company tech support (Tim). He told me the device was defective or installed wrong, so I got a case # 212061 to return the device. I called CarToys (Mgr) at 11:36 and was told to bring the truck in for the repair that would take about 1 hour. I was about 30 miles away on a job and could make it that afternoon. Upon arriving around 3:00, I was met with having to get scheduled for a repair tomorrow or later that week (unacceptable for paying over $800 for poor work). I had to excuse myself to the restroom for anger management reasons. I returned with a different edge about the overall bad/terrible service and installation I received for over $800 and $150 attempted extortion to make right the failed installation. The ass manager did come out and said it was installed in permanent reverse mode. The Icons will not work or allow any features to work. I asked him to remove the device and refund my money. He could remove the device at no cost; Ass Manager said I WOULD NOT GET THE $300 INSTALLATION COST REFUNDED. It was time for the Ass Manager to get out of my car and trash this BS and find another solution. I can't allow distrustful service providers to work on my truck. They may cause more damage and more expense to my work truck. I must absorb this lost and warn others. GOOD LUCK SUCKERS WITH CARBLOWS.. read more

Best installs in DFW! If you're looking to upgrade your sound system, get a ceramic coating or window tint, come to the Frisco location!!! read more

CAR TOYS - Car toys Frisco - Car Stereo Installation Near Me - Frisco, Texas

This store needs to go over the product with the car owner and make sure they understand what they have and how to use it. When I called and asked how to change a setting on the alarm remote I was told to read the book that came with it. The adjustment knob for the Sub was hanging from my dash and I hope this is not how the install went.This store in the woodlands has no customer service at all and just lost a customer. read more

Lousy. Shameful. No wonder they were being served with a lawsuit by another customer when I first went back to complain. A nearby restaurant said they have several lawsuits pending against staff members, not just the store. They sold me a used amp and install for $1200!! That's it. I had everything else installed. Still managed to screw up that install in my '74 Eldorado. They ripped loose AC ducts inside the dash. They left carpet untucked around door sill entry plates. The failed to add a filter so I have ignition noise constantly. Something is still rattling around behind the glove box while driving that I cannot isolate. Worst of all, the amp resets EVERY time I park the car and they knew this was an issue. Obviously why someone else returned it and they pawned it off on me! You have to turn to ACC for 10 seconds, then off, THEN start the car every time or the amp doesn't mate to the Kenwood head. read more

They installed my dashcam and answered all my concerns. Being a recent first-time car owner, I was really worried about the installation, but they were super patient with me and 5 months later the dash cam still works just fine. read more

Like some other reviewers here, I also did not know these guys did car detailing. I remember them from my childhood as the place to go to get loud "bass" in your car. That has transformed just a bit now and their business model is more holistic. As for my detailing experience: I made an appointment a few days in advance. Once there, the detailer reviewed my car and pointed out everything that would be done. There was a bit of an up-sell from the package I bought, but I politely declined and that was the end of it. I was told it would be completed by 5pm but it turned out more to be like 6pm, but the job was done right and I am happy! read more

Great customer service and clean installation! I am extremely happy with the work they have done on all my vehicles.

Worst service ever, took a week to detail my car and I was happy. They said it would looks like show room quality and it didn't. Guy cleaning my car had Tuesday and Wednesday so they didn't clean it for 2 day and that's why it took a week. I then get a screen, sub woofer, and amp and I told them I only wanted it if it would mirror my phone, they said it would and the day I picked it up they said it couldn't do it. They also said it was impossible to mirror my iPhone to my kenwood screen. I took it to audio pros in Lewisville and they got it to mirror for me. Manager talked to me like I'm an idiot and told me lies. I do not recommend them for nothing go to audio pros in Lewisville much better service and better prices. read more

Just upgraded my Jeep Rubicon's radio. Chris and his team did an amazing job working with us. Added new Alpine in dash radio with 9" touch screen, waterproof touch screen, Apple play - i209 WRA. Added new speaker and subwoofer, multi channel amplifier. Added backup camera. Completely custom fit into dash and vehicle to look factory installed. Went the extra mile to correct some wiring that was loose, fully detailed my Jeep and gave us a walk through of the additions. Extremely happy. Will bring my other vehicles here as well. read more

Okay, so my the Microsoft Sync in my Ford fianally went out. So it was either spend a few hundred dollars to get it fixed, or get a new badass radio for a little more. Don't need a cd changer any more ( who does?), but I did want android integration, satellite, and hd radio, although mostly listen to talk radio on the latter. I wanted all my old steering column buttons to work as well. I came in several times to listen and look at the different options for my ford 150. They did a great job stepping me through options, pricing it out, telling me what the parts do, and making sure it would all work like I wanted, and that it would fit in well to my console. Note: the Maestro harness made everything work on the console and column - make sure you get that. They stayed late on the install to make sure it was done right and spent extra time even after the placed closed stepping me through the features. The neat thing was that every single person I spoke to there was helpful and knowledgeable. read more

I called Car Toys and advised Don, the service manager, that I had an older care with a broken antenna. He said he would be happy to see it. When I got there, he called one of his best installers, Dusty Ellers, to take a look at it. Within 10 minutes he gave me 3 viable options with full explanations. I made my choice and I want to thank them for their professionalism and courtesy. I posted this review for my senior citizen aged mom. She had called 2 other places in Plano and as soon as they heard how old her car was they gave her the brush off. I also want to point out that Car Toys did not try to upsell or hard sell my mom into anything she did not need. read more

Took in my 2012 Camry to install backup camera and USB port only. My son and I had already installed the radio. They initially were going to use adaptors to connect both and I paid $350 upfront for the work. The USB port was replaced with no issues, but they called me and told me the Toyota back-up camera was not working with the unit we had purchased so they would need to do a full install using the camera that came with it (which I had left with them). He told me that usually it costs $280 to install, but they would do it for $200. I asked since I'm already in for $350 if they would do it for $150 instead of $200 which would put me at an even $500 altogether. He said yes and car would be ready next day. He called next day to tell me the car was ready and I asked for a total left owed - he said he wasn't looking at it, but it would be $150 plus tax. Once I arrived, a different person checked me out and told me I owed $323. I pushed back and they went outside to speak to the individual I had been speaking with and he said the $150 was fine. The new total was $199 - so somehow I paid 30+% tax on $150 and paid an additional $200 for a total of $550 altogether. The whole thing ended up being way more expensive than it should have been and I felt a little screwed overall since a backup camera, which is really the main thing they did is usually only $280 and the USB connection was no big deal since they had the dash opened anyway. But, somehow it all turned into a $550 install. Just be careful to know exactly what they are going to charge you when you go. The work itself was good so that is why they got 2 stars instead of 1. read more

I got 2 12's installed about 2 years ago with this location. Even back then it was amazing service and I have never had a problem with them. I called them today because I blew a fuse and wanted to schedule. They told me to come right over and they would take care of me. Hunter was very fast, knowledgeable and fixed the problem within 15 minutes. All of the guys here are happy and sweet. 12/10 recommend this location read more

Stay away from Car Toys. This place has NO ethics or integrity. I called to get a dash kit for my vehicle and everywhere else including on line they run about $18 to $20. So I call over there and this girls answers and tell me the dash kit is $75 bucks. I was like why is the prime so high? I thought maybe this kit did more than I though, but no it was a regular dash kit. When I told her that everywhere else the price was between $18-$20 bucks, with out blinking she went from $75 down to $24 just like that. Why are they trying to RIP me off and others as well. Is this the kind of business they want to run? This isn't the first time things like this happen either. There is no consistency there, it's very hit or miss with extremely poor customer service. Why can't they just be fair instead of trying to find a sucker. Shame on them!!!! read more

We bought a car from Carvana recently and they didn't do a very good job with detailing it so we decided to take it to Car Toys in Frisco. When we returned we we're so impressed on how they made this used car look like a new car off the lot. We were amazed ! Car Toys in Frisco is the right place to go for excellent service. They sure put in the elbow grease to make my wife's car look fantastic! We highly recommend everyone to take their cars to "Car Toys"for detailing, you won't regret it. read more

I had a great experience with the employees at this Car Toys location. I will be coming back for any future car audio upgrades Dillon - Thank you for coming thru and providing with me everything I asked for and some. Marcus - Thank you for building me that badass custom box. If you need a custom enclosure Marcus is da man! Pedro - Thank you. What can say? I am your biggest fan. Folks this is the guy you want installing your car audio. His attention to detail is excellent. He takes pride in what he does and his installation speaks for itself. read more

CAR TOYS - Custom box by Marcus. Install by Pedro. Thank you! - Car Stereo Installation Near Me - Frisco, Texas

Car Toys installed a front & rear dash cam for me and don't d an excellent job. Great service. A little pricey but great service.

I give car toys a big fat zero! Way over priced. Lights on interior of car around floorboards $900!!! I could have bought the lights on amazon for $100 and installed myself. Had to bring car back in twice because WiFi on lights would not give signal and thus no control on lights. When I picked up the vehicle no one offered how to operate the system. I had to ask and they didn't give me the controller that came with the lights. Terrible service. read more

Great service and great work. I had a sound system put in my car. It was finished in a timely manner and sound was better than I expected. Thanks again Car Toys! read more

I walked in having ZERO clue what I wanted. I just knew I wanted my stereo to be louder. Well Sarah spent time walking me around the store and suggesting things. And I loved everything she picked out! Josh installed everything on time and exceeded my expectations by taking me through new stuff and I cannot tell you how happy I have been with everything! I even went back (without an appointment) to get a camera tweaked and they fit me in and fixed it quickly! Cannot tell you how happy I am with these two. Everyone at the store was kind and extremely helpful. Knowledgeable and a ton of experience. Thank you all. I will be back and recommend you guys to everyone I know. The amount of comments I get on your work has been totally unexpected. read more

Don't go here for detail. I ordered the $349 detail. FYI they add an up charge of $34.90 for chemicals. With tax it was $419. I was willing to pay that for a job well done. But man was this far from a good job. I dropped the car off there at 10am. They had it until almost 7pm and when I got there they had hardly done a thing. I'm not kidding. The inside of the windshield hadn't even been wiped. I'm not exaggerating when I say they did literally nothing except get a stain out of the seat...except they left soap stain lines on the seat. Don't waste your money on these clowns. read more