5 Stars! I brought my (new to me) 2012 Mustang to Sound FX to upgrade the cloth seats to heated leather and add a new stereo with a backup camera--and I couldn't be more impressed! They provided a loaner car while the work was being done and had my car ready ahead of schedule. The facility was spotless, the service was top-notch, and the entire experience was seamless from start to finish. They offer a wide range of services, and it's clear they take pride in their work. Highly recommend Sound FX for anyone looking for quality, professionalism, and great customer care! read more

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The guys are awesome and very professional with their meticulous work and installation of equipment on my Lincoln !! The price was very reasonable and anyone else would have charged triple the price. You won't be disappointed they know this business. Thank you read more

They put in after market Apple Car Play and you wouldn't know the difference. Very easy to work with. Highly recommend!

Great work and customer service - order schedule and work was done quickly and with happy results

When this place took my tint off, they left on some of the tint I had to send it back to have it removed for a second time. No loaner vehicle offered to me but offered everyone else in the building. I asked sales rep to record level of tint before removing so I could have my vehicle look exactly the same when I had it put back on. When I came back two days later to have my tint put back on They had not recorded the brow on my windshield that was removed. This really wouldn't be a big deal if anyone there had shown any kind of cumstomer service or courtesy. Neither the sales rep or manager had the basic decency of "hey sorry about that. Here's what we recommend for the brow." The manager on duty didn't acknowledge what I was saying at all - literally. no general apology, no suggestion of a tint color, no goodbye when I left. Just like they clearly don't care if you go there for tint- I definitely do not mind going somewhere else to get it done. read more

I had an aftermarket piece of equipment that I needed to remove from my vehicle before a trade in I contacted sound effects and I spoke to Bryson he had stated that would take them about 2 hours to remove it and it would be $300 he demanded a $100 deposit to hold the appointment. I went to the shop at the appointment time it took them 2 hours and when I was called to check out I was told it would be $300 I informed the gentleman that I had already given $100 deposit he then proceeds to tell me that it was 2 hours and their labor rate is $200 an hour the removal was a simple task and I was definitely ripped off I highly recommend you avoid this business at all cost. These guys are total crooks and scam artists read more

I have had a couple of things done there with satisfactory results. Sometimes you get an abrupt person lacking communication skills or who is confrontational but normally it is a good experience. read more

I still wouldn't recommend this place. While my issue was ultimately resolved- it still overall was a poor customer service experience with me having to deal with a shitty salesman & no one apologized for it & not very friendly when I went back to get it fixed which took a lot of extra time on my part. read more

I'm very happy with the work done on my Jeep. Excellent job installing my new wheels. Thomas provided great sales and service support.

I went in to get a quote on a new stereo. Spoke with Scott who was great. He was attentive to my needs and gave me a quote that matched two others. I went with SoundFX because they were local. The appointment setting was quick and easy. I was able to drop my car off, get a rental with no charge attached, and go about my day. Within a few hours they were done. Basic stereo system, but better than what I had, which was nothing since my original just stopped working. Thanks Scott! I will definitely come back for more business. read more

What a great experience, again. From the receptionist who helped me when I first walked in till Brian Layton making sure I was completely satisfied. I am. The tint on my Camaro is the best I've seen. I'm very happy with the excellent workmanship. They also installed a cold air intake for me. Seem less and very professional. Looks and sounds great. All the old parts were neatly in a box for me. I highly recommend Sound FX for anything automotive you might need. read more

Sound FX - Car Stereo Installation Near Me - Lewes, Delaware

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They are not cheap but there is some truth in the saying you get what you pay for. These people know their stuff they know it well and they do an excellent job. If you're tired of dealing with people who screw things up I can't recommend Sound FX enough. You will not be disappointed with the quality and service. Everybody I dealt with was professional pleasant and knew exactly what they were talking about read more

What a pleasure it is working with these guys! They were kind, competent, and worked with lightning speed getting my new rims on and brake calibers painted. They also went above and beyond when we initially approached them because of a screw-up of another shop. Our first meeting they had my car whisked away in 3 minutes to the garage to make sure everything would work out and booked me an appointment just a few days later to get it all done. I really couldn't be happier with the service received! read more

Not for the serious Audio enthusiast. Went in to get A quote on some work I wanted done to my car. They all just stare at the computer monitors. No a soul in the shop. Guess they might be ok for window tint. read more

I needed a new head unit installed in my car that I had bought myself and I was in search for a place that could do it for me as I am not the best with that kind of stuff. A few friends recommended this place so I gave them a call. Needless to say I was not disappointed. The sales manager Scott set me up with an appointment after stopping by and letting him see what he would be working with. He was able to get me in within a week and when the day came, it only took about three hours as my car isn't the easiest to work with (G6). I am extremely happy with the results! The head unit was put in properly and everything works and sounds great. All the staff were extremely nice and down to earth. It's a very chill place. A little pricey but you pay what it's worth. Highly recommend to anyone that needs something like this done. read more

I went to sounds in lewes delaware and purchased a gift certificate for my 17year old son to have a radio installed as a Christmas present..$250 I supplied radio and installation kit and wiring harness. My son picked up his car on his way to school the technician never screwed in the under dash panel and it fell off while my son was driving and blocked the brake almost causing him to have a motor vehicle accident. I called the store spoke with several people who basically blew me off and said they would not have done this. BEWARE !!! read more

Justin was very helpful in getting my new radio. The old one died because the car is old and I didn't want to spend a lot of money because I'll need a new car soon. He got me in next business day and installed a new radio for 425. Has Bluetooth, station info, Pandora, Sirius XM, and everything else my old one didn't have read more

Great products and service, very customer focused, Justin Smith is the man to do business with for great customer service. All the staff is very friendly and make your experience great read more

I called in advance to make sure I didnt need an appointment and was told to come right in there were plenty of staff to help me. When I got there, they were obviously understaffed and I would have to wait. I never did see anyone but they took my email address and told me someone would contact me by email. That never happened. So I thought i would give them a second chance, drove back and actually met with Bryson. Told him what i wanted for my jeep, we even went outside and looked at his truck to discuss what he did vs what i wanted. He wrote it all down. A day or so later, i did more research on line and sent an email to Bryson with specifics about what i wanted. I never heard back. And I will never go back. read more

Justin, was awesome!! He throughly communicated throughout the process and far exceeded our expectations with the TV installation. You can tell that he cares about the experience his clients have. Don't waste your time with anyone else Just call Justin. read more

Automotive - 5 Star Bryson was excellent and the work and craftmanship beyond expectations. Home Sound FX - 0 Stars Cassandra was horrible. No follow up and no follow through. Extremely disappointing read more

My girlfriend purchased a home in Georgetown that had equipment installed by this company prior to her purchase of her home. My girlfriend and I have been trying to contact the home entertainment division of this company for at least 5 WEEKS with no response. Both of us have tried endless phone calls, left emails, went to the store twice, and left our contact information repeatedly to no avail. I even tried to use this company's chat line. When I did, I was told at least twice that someone would contact me. After no response, I went to their location in Lewes. The manager for the car department tried to reach someone at the home entertainment division but could not reach his own home entertainment department via phone. I was also told by an employee at the car department that the home entertainment department was next door but that it was not open to customers (what company does this?). If I could give this company zero stars I would. Avoid this company at all costs. read more

They required a $50 deposit to make an appointment 2 or so weeks out. Then a day or two before my appointment they cancelled my appointment and tried to schedule me 2 weeks later. Now they won't refund my $50 deposit. Super shady! read more

I had some corrective work done recently after my builder's favored A/V contractor did less than great work in my new home in W Fenwick Isl. Sound F/X did a fantastic job of actually meeting my requirements. Should have utilized them in the first place. Excellent and professional service from Brittni (office) and tech Alex. read more

I've been acquiring additional electronics for my cars since FX opened it's door in Lewis DE. quite some time ago. I only have the highest praise for this group of professionals. They can take one of my older cars and bring them to date with modern electronics. Remote starts, Bluetooth, wired radar detectors, sound systems any many more options you never knew you had. They get it done on schedule and on time. When I began, I used to deal with Brain, one of the owners. Now I deal with Scott Thomas, one of the car service managers. Scott has never let me down. Ladies and gentlemen, trust Scott to give you the best advice on all your car electronic needs you didn't even know you could do. read more

well if you like to roll up your money and toss it into a fire place then this is the shop for you! They wanted 3 times the amount of money as their competitors to put in a car stereo head unit. I think they must make money off people who just don't spend the time looking around and don't know any better. It was a total waste of a trip. I suggest going any where else. I have never even heard of anyone asking the prices they do. I would have laughed if I didn't spend 45 minutes going there. Guess Ill just go to best buy it cost about 60 there (and thats pretty expensive) compares to the $135.00 I was quoted at SoundFU since it took about 15 minutes last time I had this done and I even have all the parts and basic leg work done this time! I figure for the same price I can ask my Doctor to do it. read more

These people caused allot of problems in my house, they say they will do it the right way, then they do it the wrong way. What i would say is that they are untrained unprofessional. read more

Hired them to mount my TV over my fireplace. The two techs who came to do the job were great and did good work, but the charge was exorbitant. Nearly $600 for the cost of the mount and 1.3 hours of labor. I really regret not shopping around and suggest you not make that same mistake. Update: They initially charged me for 2 full hours of labor when the techs were in my house for an hour and twenty minutes. They told me after sending me the invoice that they charge their labor only in one-hour increments. After much back-and-forth, they finally agreed to lower the labor charge to 1.5 hours. I don't know whether they've changed their policy on how they bill for labor or just made a concession to me, but make sure you know up front both the rate you'll be paying for labor ($190/hr in my case) and how that labor will be charged; i.e. rounded up to the nearest hour, half-hour, quarter-hour, etc. I also suggest that if the work is being done at your home, you get documentation of the time spent on the job before the techs leave. If you need tech skills to set up a home theater system, these folks probably have the chops, but if you just need handyman-level skills like I did, you can probably do better elsewhere. read more

I want to thank Sound FX and Heather for standing behind they're products. Sound FX installed a lift kit on my 2015 truck and the ball joint went bad almost 3 years later. They called the company and sent upgraded replacement to my shop of choice since i no longer was convenient to the area. I believe when you get excellent service people should know about working with real companies ! THANK YOU HEATHER FOR YOUR HARD WORK AND CARING ATTITUDE ! I would recommend this company every day ! read more

I called to inquire about a remote starter for my car, after speaking with Justin S, I was totally convinced that my car would be in great hands. I was so impressed with the professionalism, the timely appointment and my car was ready on time. When I picked up my car everything about the remote starter was explained to me, and Justin walked me to my car and did a demo, and walked me through doing it myself. he told me if I have any questions feel free to give him a call. I would recommend Sound FX. A. Bey read more

Needed a new head unit for my Jeep, and after a bit of research Stereo FX sounded like a perfect fit. Couldn't be happier with that decision! Came in and was pleasantly greeted by Scott and explained I thought water shorted out the head unit and also in need of new front speakers. A lot of stereo places in the past immediately go for the top of the line expensive products. Scott gained my trust immediately by going with the one of the lower priced one, but didn't have all the functions I wanted in a Jeep (gauge displays, tire pressure, load percentage, etc). Great recommendation for the next step up, and price was no way a deal killer. So set up the appointment and was kept up to date every step of the instal. Incredibly prompt responses and even shared pics, though he was at the other shop. Shows me great communication between him and the techs as well. I will definitely be back in the future! Thanks Sound FX and Huge shoutout to Scott! read more

We have been using Sound FX for our home and outdoor living because of their great knowledge , products and technicians. We recently purchased a travel trailer with two flat screens installed by Camping World, but could not make it work. We contacted, Jason, in the Home Entertain Division, who called Justin for us. Justin Smith, took the time to come out, get both TV's up and running for us.....And, then spent the time to educate us on the " how too's and what to do's" for when we arrive at our future destinations. o do, And, because we both lack the tech gene, was so patient with us so we could write down all the steps. Superior customer service left us in the late 90's....but not Sound FX !!! And, to top it all off, when we asked for the bill, Justin replied: " NO CHARGE ", it's my pleasure to be of assistance......WOW !!! So, It's OUR PLEASURE to share via a Review, why you need to look no further .... this is the company one " NEEDS TO BE " working with !!! Thank you so much again, Justin, for your Superior and Generous Service !!! read more

I was really impressed with the service these folks offered from beginning to end. I had remote start installed into my husband's brand new vehicle for Christmas. I was clueless, with many questions, and I was calmed with patience and thorough information about the install. The waiting area was clean and inviting. Great experience, and we'll definitely be back. read more

I had a great experience at Sound FX. I'm not much of an audiophile, but Scott Thomas really helped me find the perfect stereo system for my car and my budget. I didn't feel pressured or rushed and I left feeling like I had made the right decision at the right price. Scott was very helpful and knowledgable and I don't think I would have received the same level of helpfulness elsewhere. Highly recommend! read more

I am so disappointed in these guys. They are very unprofessional and inconvenienced me a great deal. Do yourself a favor and shop around.

A few weeks ago, I posted a complaint about Sound FX, saying they seemed to have little concern for the inconvenience a mistake of theirs had cost me. Soon after that posting, the owner of FX called me. He apologized for my experience, stressed the importance he places on customer satisfaction, and offered me a gift card to compensate somewhat for my lost time. A nice recovery by FX. read more

These people are just crazy!!!!! An they tryin get money out of you for a bunch of pull shyt im outraged with them. I spend tons of money an i all was have to come back beacuse something blows or there wiring is not correct its just always sometin with them... not to say i brought rims from em an less then a years time they dry rote i call to them wat has happen an a guy tells me well the company doesn't sell those tires anymore for your rims ok??!!! Well how much for another ohh its 175 for one tire an we wont be able to put on till aug cus wer booked up mind you its the middle of july so i asked well wat em i suppose to do wait to drive my car til Aug he says well let me make some kalls for you this 9am..... i wait i wait so i kall them back his 230 in the after noon by now im pissed i say im callin back beacuse i have not gotten a kall back about a tire i purchased thats has dry roted (now this is the same man i talked with earlier) he say well when did u purchase these tires an wat name were they purchased under an all this crap after we just talked this morning about this he could find my information in there system so i told em the name of the guy who sold me those bs ass tires a rims an he says he is not in today he will be here tomorrow i said ok fine tell (Scott) to kall me... the next day he kalls an by then im ready to just go up ther he kalls an tells me the samn shyt about i will have to give u kall back I have to check on my computer about those tires I don't get a kall back i have to kall them 3 hr later buy then i have found a tire new an much cheaper i aske the guy about my tire an told em my story an he said to me Ohh no mama u need to take this tire back because it shouldn't have done this im thinking to my self ur absolutely rite so i call back an the guy says those tires wer not under warranty****(i damn near threw my phone out the window) WHat what do u mean u sold me tires that wasnt under warranty thats kinda my fault for not asking when i spent 1500 dollars for 20z so i ask them well do u sale everybody rims an tires without warranty he says only some come with warranty !!! Im like thats badd business you dont have a business that says expensive products that dont come with warranties he says i understand that he goes on about how he can get me a new tire different but cheaper buy then im dont with scot alex an who ever else told me to hold on they would call me back!!! I dont recommend anyone go to them beacuse they are liers an they have you keep coming back just to keep getting money out you!!! read more

Have used these guys over and over as technology has evolved and new equipment and installations are needed. Can't say enough about their professionalism and attention to detail. Would I suggest people shop around? Of course, but in the end if quality and service are at the top of your decision tree, these are the guys. read more