Wife and I went to the showroom with no intention of buying a mattress but just wanted to try out…read morethe different styles. We were greeted by Dylan and he was amazing! He was very friendly and helpful, as with the other staff in the store. After trying several different mattresses and having such a great and friendly experience with Dylan, we decided to just buy the mattress and bedframe then and there. We love our new bed set up. We tried a lot of different places like mattress firm but were really turned off by the sales people. But at Purple, the experience was very pleasant and easy. Thank you!

I love my purple mattress! After having a horrible experience at another mattress store I decided…read moreto go to purple after it being recommended by a handful of people. I walked into the store and right away the assistant manager Sam greeted me. She was so friendly and knowledgeable. I felt like I was talking to a friend. I am extremely satisfied with my purchase and my experience at this store! Thank you so much Sam you are the BEST!!!!!!! Thanks again! (Also go get a purple mattress they are amazing!!!!!)

Ill make this short and sweet! Ordered my bed from a Sleepy's in Millburn/Short Hills location. The…read moregentleman I ordered fom was rude and seemed like he didn't want to be bothered or disturbed. Fast forward some weeks later. I gave my Tempur-pedic bed over 30 day try out with nothing but lower back pain. I called their hotline to tell them it's not happening and was told I will receive a call within the next few minutes. I did, but then after was told again I will receive another call from a different agent regarding pick up and availability to pick up.. I gave them a full week for a return call to no avail and decided to call myself and was given the same excuse and apology to be going through the same process all over again. Which now brings me to Sleepy's at Shrewsbury! First off -the greeting -I received from Nancy W. was amazing! She completely went out of her way to show me each and every bed that she had available. Not only that- another member of her team started her shift..Debbie Ott and joined on in helping me find the perfect bed for my needs. They both answered all my questions- got on the phone with headquarters about my refund and just totally went all out for me. I've never had such a warm and wonderful feeling at a store. At first- I decided to never step foot again at another Sleepy's after my refund but after this visit- they changed my mind. Also- if I may add... After a few minutes on each bed Debbie Ott recommended a bed that not only fit my budget but wouldn't kill my back- well after two days my Back no longer aches and Im completely satisfied with my purchase and all the help from these two fine ladies.

have bought 12 mattresses from Mattress Firm ( formerly Sleepys)in Shrewsbury and Watertown NY over…read morethe years. I recently bought a queen size set for my son and while in the store spoke the sale rep and showed her pictures of my King Size I currently use. She looked a pictures of uneven wear and broken down sides. She looked at warranty, gave me website to submit photos too. I have done that twice and McLain has been rejected. When I questioned why I was told depth of depression (over 11/2" ) not enough yet even though it is causing discomfort. That can sleep on it or another year and remitt since there are 4 more years in my warranty. so really sleepy longer even though there's a 10 year manufacturer warranty. Can't believe Sterns and Foster let Matress firm ruin their reputation.

Our sales person Tony was great directing us to a very good mattress at a very good price. We were…read morehaving the mattress delivered to an assisted living facility and when they arrived to deliver it the delivery personnel would not prove that they were Covid vaccinated nor would they agree to being tested on site so the mattress was left at the front door and the facility staff did the setup which we paid Walts 35.00 to do.

Should be called Walt's Squeak Shop. These mass are made so light in the support department. This…read morebed spends more time squeaking for than anything else.

I bought the Platinum 4" and I love it!!! I was in serious…read moreneed of a new mattress for my couch. I googled all I was able to find about a replacement sofa bed sleeper mattress and then "Replacement Mattress" caught my eye. Btw - very valuable information. After I took the time to read all the information about different types, and what was good and what was not, suddenly all the questions I had were answered. Then when I read the "reviews and testimonials" I knew I was prepared to spend the money. My advice is spend the money it's worth every penny. Thank you!!

Had the best sales experience of my life buying a mattress from Hany at the Mattress Firm store in…read moreMiddletown, NJ. We were extremely hesitant and concerned when it came to buying a mattress until we met Hany. He answered all of our questions honestly and educated us on the different types of mattresses and frames. He gave us time to consider different options and encouraged us to shop around, noting that we would not find better prices anywhere else. We visited Value City Furniture and Ashley Furniture. We also visited another Mattress Firm Store. None of the prices or customer service came close to that of Hany at Middletown. Hany ultimately gave us the best price, and trust me, we did a lot of comparison shopping. Hany is a true professional who loves what he does. He is polite, caring and not pushy when it comes to making a sale. There was a slight issue with the delivery of our frame (the problem was because of the delivery company not Mattress Firm) and Hany took full control and made it right without any added stress for us. If you are in the market for a mattress, go to Mattress Firm in Middletown and ask for Hany. You won't be disappointed.

We had the best experience at Mattress Firm. Donna helped us find the right mattress in the right…read moreprice range without undue pressure. She informed us of options and had excellent knowledge and suggestions. I highly recommend Mattress Firm and particularly Donna.

If you need a mattress look no further. Amazing customer service. Great price and delivery the…read morefollowing day.

Great prices nice selection helpful salespeople very knowledgeable and Great mattress selectionread more

Just left here The salesman Felix and the manager are extremely helpful down to earth and very…read moremilitary friendly. It's nice to come home and get a good deal from good people thank you fellas you really made me feel good coming home.....

My husband and I found Craig on the web and wandered into his store in an office building on west…read more38th street one rainy friday afternoon. Craig spent a lot of time with us and gave us the opportunity to try out different beds. We found a bed we liked and told him that we were going to go comparison shopping before making a decision. He advised us to go to Macy's which has the best selection. He never pressured us to buy. We did go to Macy's plus one other store but ultimately decided that Craig had the best bed for the best price. We appreciated the time he took and the no-pressure approach. We now have our new bed and are totally thrilled with it. I highly recommend Craig as he knows his stuff and gives you the time and space to comfortably come to a decision.

Craig seems like a nice enough guy and he let me in without a prior appointment which was great for…read moreme, but the mattress he recommended was too soft for my body type. Woke up with worsening aches and pains after trying out the mattress (Summer field Ariel) for a 4 month period to REALLY BREAK it in, just didn't work for me. Thank you to Craig regardless because he let me return the mattress past the expiration date and was straight up with me. WOULD reccommend since he helped me out with that and gave me suggestions!! THANKS again Craig!

Purchased a mattress from Shovlin Mattress Factory a few weeks ago . Best money I've spent in a…read morelong time . I'm sleeping much better . Its a quality mattress . I really like the idea of the removable pillowtop . Now I can flip my mattress over any time I want . If the pillowtop wears out I can purchase a new one for around $200 . Larry S

The mattress I bought form Shovlin is the best mattress I've ever had. I also love the fact that I…read moresupported a local business!