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    South Branch Inn

    3.0 (12 reviews)
    ModerateHotels
    Open Open 24 hours

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    South Branch Inn - South Branch Inn.

    South Branch Inn

    (4 reviews)

    $$

    It was older but clean and the staff were sweet. Stayed a week. I would recommend when in Romney.read more

    Had reservations for 2 nights booked over 2 months out. Called a week before we was showing up…read more They said we had no reservations. I told them we did and have them the reservation number. They said sorry we do not have any rooms. Only 1 night. So we came to check in the night they said we had. They said we have no room. I said how? They said it was canceled cause you was supposed to be here the night before. Smh. I said Ms. XXXX said we only had reservations for only one night even thou we had a reservation number for 2 nights. They again said they had no rooms. At this time I'm beside myself. How can you keep saying we don't have a reservation when we have a reservation number? They said they had no rooms available. Here I'm with my wife and a 15, 2 and a 6 month old. Finally they said they had us a room after 30 more minutes. They said we will just reinstate your reservation. REALLY!!! Then we get to our rooms it's 2 full size beds. I called down they said that's are normal rooms. If you want a deluxe rooms they have 2 queen beds. SMH! I asked for extra towels. They said come to the front desk and we will will give you some. Really you can't bring them to our room. No we can't. SMH. When I went to get the towels I asked for a receipt sense they charged our card already. They said we can't until you check out. I said well you had no problem charging my card already. Needless to say we will never ever be back. They charge top dollar for a 1 star hotel

    Guesthouse Lost River - Fried fish sandwich

    Guesthouse Lost River

    (50 reviews)

    $$

    Reading through some of the other reviews here, it's clear that any of the issues folks have had…read morecould have been avoided if they'd just read the info that was given to them. A group of 16 of us booked for the weekend and I honestly can't think of enough great things to say. Seriously, everything about this place was AMAZING! I organized the trip, so I got to work with one of the owners, Jesse, to get everything set up. He was helpful, responsive, accommodating, and really kind. I organize a lot for my friends and myself, and this was one of the easiest. Upon arrival we were checked in by the other owner, Gary, who immediately made us feel like we were at home. He gave us a wonderful tour of the property and told us everything we needed to know for a wonderful stay. This property is nestled in the hills of WV and the views are STUNNING! Every space and room is beautifully appointed, really leaning into the upscale rustic vibe you'd expect in a mountain retreat. So many beautiful nooks and crannies to sit and read or play games or just nap. The pool and hot tub are gorgeous and Logan at the pool bar will take amazing care of you! They provide a complimentary breakfast of freshly cooked eggs, meats, and biscuits/scones. The lunch and dinner menus are varied and everything we had was delicious. Our servers, Rain (spelling ??) and Angie were stellar and the ambience was just perfect. Every single one of us left feeling refreshed and we were all sad to leave. Do yourself a favor and make the trek out to Lost River and treat yourself. This place is amazing and I'm already planning my next trip here with my partner.

    My husband and I recently stayed at the Guesthouse and we were blown away!…read more Nestled in the mountains of West Virginia the first thing you notice driving up to the Guesthouse is the beauty surrounding you. A winding road through a rocky valley with a mountain stream that flows to the Lost River. Then you turn into the Guesthouse and the stunning main building and cute cabins are so perfectly placed on the property with lovely landscaping. Walk into the main lobby to be greeted by Gary, one of the owners. He was super pleasant and took us on a tour of the property pointing out the dining room, bar, pool (although it was still closed for winter), hot tub and sauna, gym, multiple media rooms, game rooms and lounge areas, and then our room in the Hobson Cabin. The room was well appointed and clean. The shower was beautiful and had great water pressure and temperature. The balcony had wonderful views of the parks close by. A country breakfast is served daily at 9 and is a great start to the day. The dining room is open in the evening for drinks and dinner with a menu for anyone! Gary and Jesse are always close by if you ever need anything and make you feel most welcome. We can't wait to visit again in the summer so we can make full use of the pool and enjoy some nearby hiking!

    Rocky Gap Casino Resort

    Rocky Gap Casino Resort

    (226 reviews)

    $$$

    This place is a total joke!!! Don't waste your time and/or money…read more I was on my way to a mini getaway with my girlfriend when I decided to stop in for my free promotions, to grab a beer, and to play for a bit to kill about an hour, but that changed real fast. Now here's the kicker... I hit a major jackpot about an hour ago, but they wouldn't pay me because I have the paper copy of my new ID issued by the DMV that they gave me until my federal one comes in the mail. Make that make sense? I had my original license that expired while waiting for the Real ID to come in the mail plus my social security card. Unbelievable! They gave me a No ID form and said come back when you get your new ID and you can get your money then. So, I guess that paper ID that is only issued by a DMV is good enough for you to take my money, but if I win it's not? Funny how that works, isn't it!? I'll definitely be talking to an attorney about this in the meantime. I'll never play here again. God forbid I can sit there and play with that ID but if I win, it's an issue. Smfh!!! The employee(Joseph) who came to handle my jackpot and has worked there for five years said the same thing. He couldn't believe it. It was the lady who was in charge of him who acted like I did something wrong. Horrible vibes, that lady. Smdh! Once my ID comes in the mail I'll drive back two hours to get my measly $1432.11 and I will never come to this place ever again. Btw, you think they'd comp me for my time, my gas, the aggravation, the emotional stress, etc. Nope! I contacted corporate while I was there but I couldn't get ahold of anyone, so we will see what happens in regards to that. Horrible service!!!

    No one answers when I get transferred to the manager. Tried to book at resort to relax and use…read moreamenities and they don't even have available appointments for massage. Tried to cancel through Expedia and the hotel manager is not allowing. I booked at the resort just the day before. I was planning on coming here a later time when they have openings but now I will not and I will let people know how poor their customer service is.

    The Garrett Inn

    The Garrett Inn

    (20 reviews)

    $$

    I don't know how I haven't reviewed The Garrett Inn yet! I loveee this place. I have stayed there a…read morefew times now, always in the winter for the Deep Creek Dunk. The property is family owned and they live on site. Communication for booking and up until your stay is great and check in is a breeze. Room 104 is my favorite and I have stayed there all but one time. The rooms are always clean, we'll furnished and stocked. The room with the ice machine between rooms 102 and 103 have a few extra towels and Toiletries available incase you need anything after hours. They only have 10 rooms and a parking spot assigned for each room with several extra guest spots. Right across the street there is a liquor store and a restaurant (currently vacant restaurant as of 2/2024). While visiting with the restaurant there, it was nice to have a spot for a quick bite. I highly recommend The Garrett Inn as they are consistent, well priced and just an overall wonderful experience.

    I found a $400 charge on my credit card bill for this hotel and I had not stayed there for over a…read moreyear?? I called and was told I supposedly made a reservation in Oct. 2023 for August of 2024. I told the woman on the phone I did not make a reservation and she said she had sent me emails regarding this. I checked my emails, spam and trash..nothing? I asked for the manager to call me. He did NOT...she said I could dispute on my credit card. I called back and the manager was SO RUDE & UNPROFESSIONAL! He said,"I'll cancel it" and hunv up on me?? The woman I spoke to did not have my correct email and I needed to know HOW this mistake was made?? Did they give my credit card # to someone via the incorrect email she said she sent reservation to?? He hung up on me when I told him I was very concerned ??? I called back and said zi was not done speaking with him. He ssid" I am done speaking to you" then proceeded to say " don't ever make a reservation here agsin"! And hung up?? I was not rude, I just wanted THIER MISTAKE Zexplaimed and my refund. Now I have to cancel my credit card!! U believe this is a new owner !! Beware if you hove them your credit card!

    Hampton Inn & Suites Woodstock, VA - Guest room

    Hampton Inn & Suites Woodstock, VA

    (76 reviews)

    $$

    I have been a Hampton Inn Fan and frequent booker for half a decade now. This is by far the worst I…read morehave ever stayed at. Anyone leaving a three star or above review has to be living in a fantasy land I missed. I fully understand there are "renovations" going on, but this "hotel" is unacceptable. As one of the reviews said... it doesn't deserve to fly the Hilton flag. Dirt and garbage all over the floors from the moment we walked in; just because you're renovating, doesn't excuse not using a vacuum! Bathroom sink was broken and wouldn't drain... shower leaked water all over the bathroom floor and had hair in it that wasn't mine... Heating/AC literally growled like a demon to the point that we couldn't have it on in 29 degree weather. Towels were scratchy, breakfast was NOT Hilton standard. I've overheard enough conversations from managers who actually care about their hotel to know, there is a set guideline. This Hampton inn falls short in all ways. After volunteering all week and traveling a long night, expecting the Hampton Inn standard, this was top 5 worst experiences of my life. I thought checking out/grabbing breakfast would redeem something but spoiler... they didn't have the Hampton standard pastries either. The missing lemon poppy seed scones truly was the cherry on top of an awful experience.

    Check in with Yamill was great, very helpful and accommodating getting us a room not facing the…read morenoisy highway. Room was good, forgot to tell them that the faucet shoots out so fast,soaks you ! Normal Hampton breakfast .... Place clean and the rest rooms super clean hunny made the comment ! Definitely would go tho THIS Hampton again

    South Branch Inn - hotels - Updated June 2026

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