I brought my dog Rowan to Webster Groves Animal Hospital Urgent Care after he stepped on a roofing…read morenail and began holding up his right front paw. On the way to the hospital, he pulled it out with his teeth. I brought the nail into the hospital with us. During the visit, an exam lasting roughly 10 minutes was performed. When my dog was returned to me, I was asked whether the injured paw was the left one. I clarified it was the right paw. I was told that all paws had been checked and that no puncture wound could be located, though antibiotics and pain medication were prescribed as a preventative measure. They said he likely didn't step on it which was invalidating given that I saw him with it embedded in his paw. When I returned home I was able to immediately locate the injured area between the paw pads. Rowan remained in significant pain and distress that evening and required additional medication. The following morning my regular veterinarian examined him and documented swelling, inflammation, and trauma in that same paw. He was prescribed more medicine to manage his pain. My veterinarian explained that injuries from nails can puncture the paw and seal quickly due to surrounding inflammation, making the opening difficult to see hours later. Because the source of the injury was not identified during the exam despite being present, I requested a refund of the exam fee. The clinic declined. Emergency clinics are busy and I understand that, but missing the injury I came in for and then refusing to reconsider the charge was disappointing and concerning.

I was recommended by a relative to bring my Goldendoodle here when I first got him. They have been…read morenothing but sweet and kind. We've came here a total of 3 times already, 2 check ups and 1 urgent care visit. They are so nice and polite on the phone and in person. Everyone is so welcoming and greet you as soon as you come in the door. When calling to make an appointment, they can get on the schedule pretty quickly. I was able to get my fur baby's annual appointment scheduled within three business days of me calling. They have plenty of seating inside, a private enclosed glass room if you need to sit away from other animals or people. They also offer curbside service, you just have to call and let them know you are outside in curbside. My only complaint is I was scheduled for an appointment at 2pm, and we weren't seen until after 2:30-2:40ish. We didn't leave until 3:30pm.

As the owner of a high anxiety, fear aggressive dog having a vet who understands and cares is a…read moreHUGE deal! My guy is also 100 lbs and sometimes the hefty pre-visit drugs relax him enough but other times his system fights them hard and we can't make the visit happen. No matter what Dr. Aaron and the rest of the staff have been supportive and worked with me to figure out a new plan. While the visits are still a bit stressful, knowing that we are a team relieves a lot of my own anxiety and guilt that I felt about the situation at our previous vet. It's clear they genuinely embrace the "fear free" mentality and see my guy Wiley as more than just a difficult patient!

When it comes to the care of fur babies, a trustworthy vet is what all pet parents need and…read moredeserve. Hillside Animal Hospital has my full trust. The entire staff is incredibly kind and welcoming. They truly care about making both the pets and their anxious humans feel calm in their care. My dog has been there for visits as simple as checkups and for multiple surgical procedures. They take care to make sure I am informed and that I know what to expect with any issues my dog has faced in terms of his healing, preventative care, etc. For his most recent visits, Sammy has had Dr. Anna and Dr. Aaron who are both absolutely wonderful. I can't recall everyone's names over the nearly 8 years we've been going to Hillside, but I've never felt anything but welcomed and cared for by the entire staff. Thank you for all you do!

As soon as I saw the can of cheez whiz at their snack station, I knew we were off to a great start…read more Our vet in Michigan used to distract the pups come vaccination time by squeezing some of the cheesy stuff onto the exam table right before their injections and it always worked like a charm. The exam room we were in today also had a few jars of snacks for pups too which was really thoughtful. And how cute are the doors with the little glassed in areas for your pet to peek out into the lobby? All in all, a fantastic first visit today. We loved how Dr. Kelly and Meagan were so friendly and approachable. Truly listened to our concerns and were also able to put us, and Benny, at ease. Benny left a happy pup and we look forward to future visits at Metrovet with their lovely staff. P.S., they also have a drink and snack station in the lobby with fruit snacks, granola bars, water, coffee, AND juice. So thoughtful and much appreciated. Prices were very reasonable with a fecal exam for $39 and $75 for the visit.

Dr. Kelly Kries at MetroVet cared for my beloved dog before her transition. Dr. Kelly was very…read moreknowledgeable but most importantly, extremely compassionate. My senior pup had numerous ailments and was usually highly aggressive with staff when we visited MetroVet. Dr. Kelly handled her with grace. When it was time to end my pup's suffering, I contacted MetroVet and requested in home euthanasia since my pup despised vet visits. Dr. Kelly honored my request and came to my home the same day after work. Dr. Kelly was so gentle and patient. She also did not charge extra for the home visit. I will be forever grateful for the wonderful care my dog received. Highly recommend Dr. Kelly and this practice!!!!!

Pam Clary is great but I think she has retired. She was the best with my cats and my one very…read moretwitchy dog

Dr Pam Clary has been a lifesaver. The dog of a friend of mine was having some serious health…read moreissues on a day when electricity was out at her normal vet office. My friend was also bed bound due to health issues. I went on Yelp looking for a mobile vet and Dr Clary was over within 2 hours with her assistant. They brought an IV and shots. Everything Buddy needed was brought with them. Dr Clary gave out her # and said to text if Buddy got any worse. She came over the next day to followup. Luckily, Buddy was quickly better after the first visit. Dr Clary now has an office in the Schnucks plaza on Lindell. She also makes house calls throughout the area. If you work during the day and don't have time to go to the vet, she can come to your house when you get home from work. I highly recommend Dr Clary for her professionalism and the flexibility she provides.

We started coming here as a secondary location when they partnered with Hampton Animal Hospital. No…read morematter which doctor you get they are always so knowledgeable, patient, and thorough. They care so deeply about the comfort of your pet. Dr. Schwartz diagnosed and treated cancer in our mastiff. I will never forget his compassion- especially at the last visit as we discussed end of life care. He also listened to concerns in our Rottweiler and ran full bloodwork and follow up testing when requested. They are so responsive to calls and quick needs.

Dr. Schwartz was amazing and diagnosed our elderly cat in 20 minutes, confirmed with on-site tests…read more(they even have on-site ultrasound, and unlike other vets/ERs in STL who rely on ultrasound techs who are never there, Dr. Schwartz is himself an expert!) when other vets couldn't figure it out after multiple visits. Worked us in on a Saturday as an emergency new patient. Brilliant doctor, highly recommend.

The staff are friendly and knowledgeable. They have a flexible schedule and Saturday appointments,…read morewhich helps us

I have been taking my dog to this clinic for 10 years and while their preventive healthcare…read moreprovision is fine, do not think that they will see your pet if they are acutely ill-during business hours. This has happened 3 times now with my dog. I think it is neglectful to not treat your patient when they are ill. You know my dog and should have some compassion and concern to care for them when they are ill vs referring out to urgent care or asking them to wait 5 days to be seen. Try blocking out some time for sick visits in your scheduling.

I've been taking my cats to Dr. Garden for 12 years. They've consistently received state-of-the-art…read morecare. Never, ever has she ever examined my boys out of my presence in the exam room. Only for procedures (with my express consent) for blood work, tartar removal and imaging. Sadly, Dr. Gardner is retiring on Feb. 15th. All of her staff are 1st rate with extensive prior experience in emergency care. If you can get in before February 15th, you'll enjoy 1st class care and compassion from all. Karen is exceptionally insightful and worked compassionately with me thu end of life issues with 2 of my elderly cats. Looking for a new resource, I'm saddened to see a new Veterinary Industrial Complex business model proliferating in St.Louis. Private investors with multiple vets and staff. Astronomical charges (Foxcreek), and they couldn't to be bothered to send test results to Dr. Garden, without my having again requested they do so. It was clear they hadn't bothered to read the recent records faxed by Dr.Garden prior to examining my cat. Hoping to find one of the remaining partnerships/sole proprietors where the animals receive at least equal concern to profits.

It's been over twelve years, I think it is easily time to update my review…read more To be honest, things really haven't changed that much, I still think Dr. Gardner is awesome and I like the fact that they also practice holistic medicine. The entire staff is passionate about what they do and you can see the love they have for their patients. I recently had a very sick boy and made frequent calls to their office and they had so much patience with me. In the end, I had to make the call and lead my boy across the Rainbow Bridge and they were so kind and showed so much compassion towards me. When anyone ask me for vet recommendations, Animal Health & Healing is the first one I tell them about. I now live in IL and make the drive so my dogs have the best care.

When my dog was not feeling well and was vomiting multiple times, I knew that it was a sign of a…read moremore serious underlying issue. As someone from the medical field, I called the vet and asked if they had availability for the day and if they could squeeze my dog in on that same day to get checked immediately due to his symptoms. The staff at the veterinary clinic were very attentive and caring towards my dog, and the visit lasted about 1.5 hours. During that time, my dog underwent an X-ray, blood work, and IV infusion. Fortunately, the diagnostic testing showed that everything was fine, and we just did preventative treatment. However, it is essential to note that the bill for the visit was expensive. If you are trying to budget your vet visit, there may be better places to go. However, since I have insurance for my dog, I usually go to locations that provide extra care. In conclusion, this clinic is a good option if you are looking for a veterinary clinic that provides thorough and attentive care for your pet. However, it may be more expensive than other options, so weighing the costs and benefits before deciding is essential.

If I could review this vet as 0/5 I would. Absolutely unknowledgeable in the field of veterinary…read moremedicine or just trying to compensate by taking advantage of new clients. They tried to tell me something else completely out of left field was wrong with my cat and was going to cost me upward to $2,000 to get done. Our previous vet before moving said this vet was trying to take advantage and has no ethical values if they tried to do that. Somehow office management "lost" or "purged" our records, so they disappeared into thin air for our animals so we couldn't have services done by anybody else outside them. Absolutely disgusted by the way we were treated here, safe to say we will never be returning!