The vet techs are all incredibly attentive to the pets and always super friendly! Have never had a…read morebad experience at this vet and have been using them for 3+ years. They take great care!

They treat my doggie like family and always remember him so well! I've been going here since 2019…read moreand have had a great experience every time.

Since getting my dog Whiskey, we've visited a couple different vet offices in Charlotte. I can say…read morewithout a shadow of a doubt that Uptown Vet is by far superior to any others! One particular day my dog Whiskey had a hot spot and they went above and beyond in their accommodation of us. They got us in same day and made sure that he had everything he needed, they even followed up to ensure he was doing ok after the fact! I can't recommend them enough and would highly recommend Uptown Vet to anyone in the area!

I arrived with a deeply traumatized dog that was obviously shaking like a leaf. I arrived 13…read moreminutes after my appointment and was told to Leave and come back in an hour and a half even though the practice was empty. I imploded the front desk receptionists to have some compassion as I didn't want to put my dog through the cruelty of having to wait an additional hour and a half of anxiety, but I was told in no uncertain terms they were 'busy' and If you're more then ten minutes late they need to get money from the next customer. I was saddened and shocked by the lack of compassion. I left feeling very frustrated, feeling as though my pet had been mistreated, as had I. They couldn't take care of a visibly traumatized animal because we arrived 3 minutes after their ten minute cut off time. Mind you we have been clients the entire 5 year life of my dog. I called the receptionist hours later to ask for Dr. Jen Larson's email address (the owner) so that I could express my dissatisfaction at the way I and my dog were treated. The receptionist (Mikayla) told me she never hear of a 'Dr: Jen Larson'. I found that strange as it's small practice. I feel I was lied to. Later that night, I was surprised that Dr. Jen Larson thought it appropriate to call me at my home and lecture me on why her receptionists are the best and their policy is ten minutes and her practice did nothing wrong. Honestly I have never been looking for a discount or money back. All I wanted as an apology for mistreating my pet. Instead I was insulted in a very u professional way and quite frankly felt threatened by her tone. I'll be filing a complaint with the North Carolina Veterinary Medical Board. If this is how a 5 year client is treated understand what you are in for. They care about money more than a distressed animal and the only apology you will get is nothing.

As a first-time pet owner I was a little nervous but the staff immediately made me feel at ease…read more They were so caring, thorough, and professional. Took great care of my dog and explained everything clearly. The Dr was amazing and you can tell the whole team genuinely loves animals. Clean, welcoming space and I'll definitely be back!

I Recently moved to Charlotte from Orlando and had to find a Vet for my Labrador . She was…read morelimping on her right hind leg.... Dr. Stanley was truly amazing, by far the best Vet I have ever had. The whole staff was truly amazing. they figured out was wrong with my pet and prescribed treatment. If you need a Vet in Charlotte.... You will be very happy with Goodvets Montford......

Let's just start by saying that I love what the SFA vets are doing for the community. The low cost…read morefor great animal care is commendable and appreciated. I normally go to the Pineville office but it is just coming back around to appointments. This location is far for me and I feel it takes a little while longer to be seen. I had an appointment at 10 and wasn't seen until 10:45. I had to go in and see if they forgot about me. But once you're seen you're out in a jiffy. So that's a plus. The office is clean as well. I just wish people would read with comprehension because the sign says leave pets in car...they just keep going right in with their animals.

favorite vet in all of the charlotte area. never experienced a single negative thing.read more

I took Goose in for his first appointment at Queen City Animal Hospital, and we had such a great…read moreexperience. Hannah was our technician, she was incredibly kind, patient, and thorough. Everyone we interacted with, including the doctor and the receptionist, was professional and welcoming. What really stood out to me was their fear-free approach for my kitty. They're AAHA accredited, let Goose set the pace, and never took him out of the room, which made such a difference in keeping him calm and comfortable. I'm a veterinary technician myself, and it meant a lot to be able to sit down and have a genuine conversation with the doctor without feeling rushed. They listened openly, made thoughtful recommendations, and were truly engaged with both me and Goose throughout the appointment. This is exactly what we were looking for in a vet, and we truly couldn't be happier with the experience. Highly recommend!

I've been a patient at Queen City Animal Hospital for over five years, and I really wanted to give…read morea fair picture of both what's worked and what hasn't, because my experience has changed a lot over time. When we first started coming here, it was fantastic. The staff were attentive, and both my pets and I always felt comfortable walking through the door. Unfortunately, over the past year or so, things have really gone downhill -- it seems to line up with when the practice switched to a new system. The front desk/admin team specifically has become a consistent problem. They rarely seem to know what's going on, and I've been asked basic questions (like whether my pets are on any medication) that should be right there in the chart before we even start talking. On more than one occasion, staff have mis-gendered my pet -- which is a pretty simple thing to double check. Beyond that, I've had to follow up multiple times just to get test results or other updates that should have been communicated proactively. I've also been billed for services that were never actually performed. Wait times have gotten progressively longer with each visit, and the cleanliness of the facility has noticeably declined. More than once, it seems like the team simply forgot I was there -- either waiting for discharge or waiting to be checked out of an exam room. To be clear, the veterinarians themselves are wonderful. They remember my pets, clearly care about their wellbeing, and I have no complaints about the actual medical care. But the surrounding administrative and operational issues have made it hard to trust the practice as a whole, and I don't feel confident continuing to bring my pets here. I'll be looking for a new vet, which is disappointing given how good things used to be.

Cannot say enough great things about Dr. George (all 3 of them)! We live in Ballantyne area so it's…read morenot the closest for us but totally worth it!

If you're in Charlotte and care about your animal GO HERE. I've been robbed at other places of…read moregiven the runaround trying to get an appointment. Never here. They are straight shooters when it comes to pricing and treatment and they treat my little boy unbelievable well. 10/10 would recommend.

Lady who answered the phone acted as if she was bothered that I called to ask questions about…read moreboarding. If you act like that on a call, why would one want to bring their fur baby for care.

Dr. Short at Long Animal has cared for my pup for a few years now. He's the best. My dog, Anakin,…read morehad an acute episode of not eating/not moving in the spring, and Dr. Short was the one who thought to take his temp, it was quite high. He stabilized Anakin and put him on meds, but over the course of some months his labs weren't improving so Dr. Short sent us to an internal med specialist. Anakin received an untreatable cancer diagnosis. We now talk every week by phone to discuss Anakin's status and at some point I'll need his guidance on when it's time to allow Anakin to no longer suffer. This has been an incredibly tough year, and Dr. Short has made it more manageable to bear. At every visit he always asked if I had more questions, led me in shared decision making, was calm, measured, and empathetic. The staff at Long Animal are also really nice. If I ever get another dog, I'll be coming back.

They went out of business and told almost none of their clients. I paid $1099 for the annual plan…read morefor each of my four dogs. I made an appointment for all four dogs July 19, 2025 for August 22,2025. They went out of business 4 days after I made that call. No warning, no nothing. The owner should be sued personally for negligence. This has left my pets and I in a really tough spot. They closed the website where you get the pet records. So, now what. My pets are up to date on their shots, but have no records to prove it. We did not receive all of the visits or the preventative medications, like for example flea and tick prevention to name one. I am truly disappointed and disgusted.

So they came once for wellness updates on two dogs. Told me the service was then $2,400 dollars…read morethat I could then pay through their $200 a month subscription. 3 days before the follow up appointment I received an email that the business is closed in Charlotte and all future appointments are cancelled. I feel totally taken. This feels really unethical. I wish I had just gone to my vet rather than use them for convenience. 2,400 dollars and no actual practicing company isn't convenient. I was an idiot. And as an idiot, I'm just now reading the horrible reviews and it seems I'll likely get an 800 number response like the others. I've never been so deceived in my life.