The vet techs are all incredibly attentive to the pets and always super friendly! Have never had a…read morebad experience at this vet and have been using them for 3+ years. They take great care!

They treat my doggie like family and always remember him so well! I've been going here since 2019…read moreand have had a great experience every time.

Since getting my dog Whiskey, we've visited a couple different vet offices in Charlotte. I can say…read morewithout a shadow of a doubt that Uptown Vet is by far superior to any others! One particular day my dog Whiskey had a hot spot and they went above and beyond in their accommodation of us. They got us in same day and made sure that he had everything he needed, they even followed up to ensure he was doing ok after the fact! I can't recommend them enough and would highly recommend Uptown Vet to anyone in the area!

I arrived with a deeply traumatized dog that was obviously shaking like a leaf. I arrived 13…read moreminutes after my appointment and was told to Leave and come back in an hour and a half even though the practice was empty. I imploded the front desk receptionists to have some compassion as I didn't want to put my dog through the cruelty of having to wait an additional hour and a half of anxiety, but I was told in no uncertain terms they were 'busy' and If you're more then ten minutes late they need to get money from the next customer. I was saddened and shocked by the lack of compassion. I left feeling very frustrated, feeling as though my pet had been mistreated, as had I. They couldn't take care of a visibly traumatized animal because we arrived 3 minutes after their ten minute cut off time. Mind you we have been clients the entire 5 year life of my dog. I called the receptionist hours later to ask for Dr. Jen Larson's email address (the owner) so that I could express my dissatisfaction at the way I and my dog were treated. The receptionist (Mikayla) told me she never hear of a 'Dr: Jen Larson'. I found that strange as it's small practice. I feel I was lied to. Later that night, I was surprised that Dr. Jen Larson thought it appropriate to call me at my home and lecture me on why her receptionists are the best and their policy is ten minutes and her practice did nothing wrong. Honestly I have never been looking for a discount or money back. All I wanted as an apology for mistreating my pet. Instead I was insulted in a very u professional way and quite frankly felt threatened by her tone. I'll be filing a complaint with the North Carolina Veterinary Medical Board. If this is how a 5 year client is treated understand what you are in for. They care about money more than a distressed animal and the only apology you will get is nothing.

Let's just start by saying that I love what the SFA vets are doing for the community. The low cost…read morefor great animal care is commendable and appreciated. I normally go to the Pineville office but it is just coming back around to appointments. This location is far for me and I feel it takes a little while longer to be seen. I had an appointment at 10 and wasn't seen until 10:45. I had to go in and see if they forgot about me. But once you're seen you're out in a jiffy. So that's a plus. The office is clean as well. I just wish people would read with comprehension because the sign says leave pets in car...they just keep going right in with their animals.

favorite vet in all of the charlotte area. never experienced a single negative thing.read more

I took Goose in for his first appointment at Queen City Animal Hospital, and we had such a great…read moreexperience. Hannah was our technician, she was incredibly kind, patient, and thorough. Everyone we interacted with, including the doctor and the receptionist, was professional and welcoming. What really stood out to me was their fear-free approach for my kitty. They're AAHA accredited, let Goose set the pace, and never took him out of the room, which made such a difference in keeping him calm and comfortable. I'm a veterinary technician myself, and it meant a lot to be able to sit down and have a genuine conversation with the doctor without feeling rushed. They listened openly, made thoughtful recommendations, and were truly engaged with both me and Goose throughout the appointment. This is exactly what we were looking for in a vet, and we truly couldn't be happier with the experience. Highly recommend!

EDIT: Queen City Hospital responded to my Google review saying this is a "conflict of interest"…read morewhich is a shady business practice. You're going to say something is a "conflict of interest" and try to report/hide one star reviews? That speaks volumes and it makes me wonder how many of your 5 star reviewed are fabricated. I attached photo proof that I was a customer here (but blurred my last name). I would've edited and included this in my Google review, but Google often flags and removes posts after editing them. I took my cat Mimi here awhile back and had a terrible experience. The employees who worked here were absolutely miserable and didn't show a drop of care towards me or my cat. They told me they could fit me in during a specific time but proceeded to make me wait an hour after my appointment because it was "a work in" (not communicated to me and the appointment was not scheduled same-day). Waiting so long made my cat so nervous that she was panting. Because of the atrociously long wait, she was so anxious she was running around and hissing when the vets came in. I've NEVER seen her do this. They seemed annoyed at her and it made me cry. This caused her tail injury to get significantly worse and I took her to Armstrong Animal Clinic. I'm only writing this review because I wound up returning to Armstrong recently and had flashbacks to how terrible this place was. The employees were so cold and the management seemed to treat their employees terribly. The whole vibe reeked of, "I don't want to be here, I hate working here, I'm just here for a paycheck." With the exception of the one person who checked me out who genuinely seemed to have a heart. However, the women who worked here were genuinely evil. Especially the manager with the shorter hair.

I have completely fallen in love with this place. It's super clean, my dogs loved it. They really…read morelooked into everything to make sure they were good! And i expected them to be astronomically high pricing given the area but when i say sooooo affordable! I was shocked. lol. My babies will definitely continue to go here!

I cannot say enough great things about this practice. Everyone was extremely kind and compassionate…read morefrom the front desk to the doctors and made me feel at ease with my dog's tooth root abscess. I would recommend to all of my friends and family with pets!

Cannot say enough great things about Dr. George (all 3 of them)! We live in Ballantyne area so it's…read morenot the closest for us but totally worth it!

If you're in Charlotte and care about your animal GO HERE. I've been robbed at other places of…read moregiven the runaround trying to get an appointment. Never here. They are straight shooters when it comes to pricing and treatment and they treat my little boy unbelievable well. 10/10 would recommend.

Lady who answered the phone acted as if she was bothered that I called to ask questions about…read moreboarding. If you act like that on a call, why would one want to bring their fur baby for care.

Dr. Short at Long Animal has cared for my pup for a few years now. He's the best. My dog, Anakin,…read morehad an acute episode of not eating/not moving in the spring, and Dr. Short was the one who thought to take his temp, it was quite high. He stabilized Anakin and put him on meds, but over the course of some months his labs weren't improving so Dr. Short sent us to an internal med specialist. Anakin received an untreatable cancer diagnosis. We now talk every week by phone to discuss Anakin's status and at some point I'll need his guidance on when it's time to allow Anakin to no longer suffer. This has been an incredibly tough year, and Dr. Short has made it more manageable to bear. At every visit he always asked if I had more questions, led me in shared decision making, was calm, measured, and empathetic. The staff at Long Animal are also really nice. If I ever get another dog, I'll be coming back.

They went out of business and told almost none of their clients. I paid $1099 for the annual plan…read morefor each of my four dogs. I made an appointment for all four dogs July 19, 2025 for August 22,2025. They went out of business 4 days after I made that call. No warning, no nothing. The owner should be sued personally for negligence. This has left my pets and I in a really tough spot. They closed the website where you get the pet records. So, now what. My pets are up to date on their shots, but have no records to prove it. We did not receive all of the visits or the preventative medications, like for example flea and tick prevention to name one. I am truly disappointed and disgusted.

So they came once for wellness updates on two dogs. Told me the service was then $2,400 dollars…read morethat I could then pay through their $200 a month subscription. 3 days before the follow up appointment I received an email that the business is closed in Charlotte and all future appointments are cancelled. I feel totally taken. This feels really unethical. I wish I had just gone to my vet rather than use them for convenience. 2,400 dollars and no actual practicing company isn't convenient. I was an idiot. And as an idiot, I'm just now reading the horrible reviews and it seems I'll likely get an 800 number response like the others. I've never been so deceived in my life.