I continue to be impressed with Hadley Family Dentistry. I called with a problem and they got me…read morein immediately. Their team is caring and efficient and very knowledgeable.

If I could give Hadley 10 stars, I would! I've had a hard time finding a dentist that was a good as…read moremy family dentist since I moved to Indy 4 years ago, but Hadley was even better than my family dentist back home! Check in was fast and the wait wasn't long. My hygienist, Lindsey, did an outstanding job on my teeth. She talked me through everything we did and made sure I was comfortable. Everyone that helped me in the office was nice and friendly. The overall vibe at Hadley is that they really do care about you and your health. Thank you so so much Lindsey & Dr Randall!

I just started seeing Dr. Wines and I've never had dental work without pain. In fact, his technique…read morefor giving injections is so innovative - you'll really not feel it at all. It's sort of wild! He will explain it to you, too which is nice. I was shocked with how little pain I had. The entire staff is awesome. The front desk gals explained all my insurance info and also answered questions about a new potential insurance I thought about picking up. I cannot recommend enough.

DISCRIMINATION!!!!…read more I've been coming for years and up until January '23 I have felt discriminated against. I've been scheduled twice in the past 3 months for a cleaning and a tooth extraction and they have done neither! They claim things will take more time so they can't do it, like my cleaning in January. At that time I also scheduled a tooth extraction for March, did I receive that? No. I guess they take blood pressure now unbeknownst to me and couldn't give anesthesia because my blood pressure was "too high." I was given a referral to go somewhere else to get a root canal even though they have an Edodontist on site because I looked it up. They'll do all the x-rays in the world, but won't treat me. A complete waste of money. Just ridiculous. I'm sure they're happy I won't be returning and the feeling is mutual.

Every one I've seen in this practice has been amazing! Jess is so careful and delicate with…read morecleanings. She's my favorite I've been to anywhere! The dentist is great. Love his attitude and he knows what he's doing. Finally found somewhere we'll stay at for a long time.

Hailey is a dental hygienist who is way too rough cleaning teeth. She actually cut my sons gum when…read morehe went in for a cleaning. Then she cleaned my husbands teeth and he complained about how she hurt his gums while cleaning his teeth. Then he said he needed to take painkillers after he got home. I also had my teeth cleaned a few weeks ago and she was too rough as well. We've never had this kind of experience there and have been patients for 10 years. This needs to be addressed. I'm not sure if she's new or not. Another issue is we have 2 free cleanings a year which is every 6 months with our insurance. They have been scheduling us every 8-9 months which most times is only once a year. If he has so many patients maybe it's time to hire another dentist to work with him. We should be scheduled every 6 months. Maybe it's time to find another dentist.

Seriously the nicest group of people! They're super quick…read moreat getting you in for appointments which was important to me, my last dentist was always booking 6-8 weeks out. After any serious work Dr. Ross himself calls to check on you. Which is so nice! Again everyone I've worked with or met are so kind and nice and have really taken the dread out of the dentist. I highly recommend this office and am so so so glad I switched!

They do not return phone calls or texts, despite the automated message instructing me to do so…read more This lack of responsiveness is unprofessional and indicates a lack of respect. Such behavior is a strong sign to avoid this dentist. This practice may ultimately lead to the failure of their business.

This office has made a mess of my account. I would ask if I had a balance at each visit. The…read moreresponse was "we are waiting on insurance". I expressed my concern about getting a large bill. I asked if they were in contact with both insurance companies. I asked if they had my insurance right? (primary/secondary)? It was at the time. Then, in 2025, claims were not sent to my secondary insurance! Then I found claims sent to my primary insurer were coded for D. Sammans as out of network. And then the primary/secondary were switched. I have tried since late 2025 to get straightened out. This has been a nightmare. No resolution as of today. I get the runaround. As for care, I am not sure. Dr. Sammans did an implant for me. There is a small gap between the implant and the next tooth. He looked at it. He did not see one.

Don't be fooled by the good reviews on Google - they did a giveaway to cover the bad ones. I am…read moreextremely disappointed with my experience at this dental office. I was pushed into treatments that were presented as necessary, with the implication that my oral health was at serious risk. Later, I was left with a $900 bill when my insurance did not cover the treatment, despite being told the office would verify coverage beforehand. No cash discount or payment flexibility was offered, and when I raised concerns, the front desk staff showed little empathy or accountability. I was told they relied on a piece of paper for insurance information instead of confirming coverage directly. Overall I felt pressured, misled, and unsupported. I would strongly advise others to thoroughly verify treatment necessity and insurance coverage before proceeding here.

I rarely leave negative reviews, but my experience at this office was by far the worst I've ever…read morehad. My first appointment was on a Monday at 10:00 a.m. I spent five hours in the office, yet the only thing completed was X-rays--even though I had already paid for three services, including what was supposed to be a simple cleaning. Throughout the visit, it was obvious the staff was not communicating with one another. Multiple employees asked me what treatment I was there for, not to verify my information, but because they genuinely didn't seem to know. I returned that Friday for my 12:00 p.m. appointment and wasn't seen until nearly 2:00 p.m. While discussing my treatment plan, the dentist refused to perform a service that I had already paid for. When I questioned it, the finance department told me the decision was mine. However, after I made my choice and paid, the dentist still said no. It made no sense to be told I had a choice only to have that choice disregarded. My cleaning was eventually completed by a different dentist. Most concerning is what happened afterward. I came to this office because an old crown had come off. I had no jaw pain whatsoever before either visit. Since my second appointment, I have had severe jaw pain for the past eight days. When I reached out about it, I was told it was because of the dental work I need or because of a deep cleaning. Neither explanation made sense. My teeth don't hurt, and I did not even receive a deep cleaning. What was even more frustrating was that the person explaining what was supposedly causing my pain was someone from the finance department. With all due respect, someone who handles billing and insurance is not the appropriate person to assess or explain a dental issue. I expected to speak with a dentist or another qualified dental professional. Overall, this office felt disorganized, poorly managed, and lacking communication. Between the excessive wait times, conflicting information, treatment delays, and the complete lack of accountability afterward, this was an incredibly disappointing experience. This is exactly the kind of experience that makes people dread going to the dentist.

I had a very disappointing experience with customer service. I felt that the staff was…read moreunprofessional and did not handle my concerns appropriately. Are you guys can say to the customer for being poor shit?

My experience at this dental office was very disappointing. I felt biased, unwelcome and was…read moretreated with a lack of respect throughout my visit. The level of professionalism and patient care did not meet reasonable expectations. Communication was poor, and the overall atmosphere made me uncomfortable. I would not recommend this practice based on my experience.

I went to another Dentist for a long time and switched to Kumfer a few years ago. I've had a few…read morefillings done and a bridge with multiple crowns and they are better than my old dentist by a lot.

My boys and I come here for our dental care. The location is convenient and easy to access, they…read morehave decent parking out front. The waiting area has plenty of seats and a restroom. Soon as we walk in, we're greeted with a smile and assisted with a friendly manner. Recently, we all had cleanings with Teresa, and we left feeling satisfied. She did a great job on all of us. She has a soft touch, and I can tell she has a true passion for cleaning teeth. The dentist that checked us out was nice and caring. He was a younger dentist that was newer to the practice. During X-rays for one of my boys, they found cavities, so they scheduled us to come back in a week. That visit went without issues and I'm thankful we got those taken care of quickly.

Really a great experience with the new dentist. Hopefully he'll get my problem solved.read more

There's no need to fear the dentist when you go to Hardin. From start to finish, they strive to…read moremake it a pleasant experience. When I arrive, I'm greeted by the reception staff. They check me in immediately and ask me if I'd like a water. It's typically a short wait until being called back. Every other visit, you'll have x-rays taken. There's no way to make this pleasant. Hardin is always thorough and gentle in their cleanings. I've been to dentists that get a little rough on the scraping, but that doesn't happen here. After a cleaning, Dr. Hardin comes in to check your teeth. He's always friendly and quick. The only drawback of going to Hardin is that it's sometimes difficult to get a timely appointment. They book up quickly so you might have to schedule out several months. I highly recommend Hardin Dentistry. They always thorough and gentle, and they don't perform unnecessary procedures. Plus, everyone there is so incredibly nice!

This is a great dental office. Dr. Hardin is very thorough and makes great relationships with all…read moreof his patients. If you have a fear of the dentist, this is definitely the place to go. Everyone in the office makes you feel comfortable and they are very gentle. They also have multiple options for sedation if you need it. I recommended for all ages.

I've had my teeth worked on here 2 times and regular cleanings. Both times they worked on my teeth…read moreit was bad quality. I left with a busted lip once and within 6 months had a cavity in one of the teeth they "repaired". I only come here because I can have an appointment at 5pm for a routine cleaning. I told them Im going to go to a different dentist office for real dental work and declined an xray, so they said they would not be able to clean my teeth anymore. I will not be returning.

My dentist retired, and after breaking a tooth, I needed to find someone who was covered by my…read moreinsurance. Dr. Wargel was great--she saw me immediately, was thorough, professional, and personable. Her quality of work is excellent, and she truly goes above and beyond to accommodate patient needs. I couldn't be happier with the care I received