We love this pool !! Highly recommend…read more We look forward to summertime all year round just to go swimming here!

My family loves this pool! We have gone a few times this summer and my husband, 2 year old and I…read morehave always had a great time. They have a splash pad/very shallow area for the littles, 2 different sections of deeper water, the DEEP area where they alternate diving and free swim and a whirlpool. The pool is heated which can be a little weird on hot days but was mostly fine. My parents would have loved it since they get cold easily. Our little one was allowed to go in either in her floaties or in our arms. The locker rooms were clean and large and I appreciated the family rooms that are available. I only wish we lived in Fircrest so we could get a discount to use it but we love it all the same!

BI Aquatics has been a mental health gift...a place to relax and unwind. My beef with this place…read moreis that it doesn't have sufficient hours for lap swimming at convenient times. It is frequently closed off for High School /Master's Swim Team/ Water Polo. It is a "public facility" with far too few truly "public use" hours. That's how tax dollars are siphoned off for certain classes of people - we all pay but only a few reap the benefits. When I had a knee injury and could not exercise, I was able to use the hot water spa, the steam room, and this made me feel better. I have used the deep water pool for their "Water Aerobics" class as well as just water walking for relaxation and meditation. When available the cooler water pool at the rear of the facility is wonderful for lap swimming. It is usually not available in the evenings due to High School water polo. The "family pool" or Don Nakata Pool is warmer and it's okay for lap swimming but far too shallow and broad and only 3 lanes truly for laps. The cost is quite high $11 per drop in if you are an island resident. However, the lockers and showers are well kept if a little dated. Ongoing renovation work through 2025 and 2026 further restrict hours.

My kids have enjoyed their swim lessons here, and the instructors have been great. My one…read morefrustration is with the cancellation policy: it's not clearly stated when you sign up, and canceling isn't something you can do easily online. I had to call and have a manager walk the person on the phone through it. The policy itself (full refund or no refund at 8 days notice) is fine, but it would go a long way if it were disclosed upfront and if cancellations could be handled easily online like everything else. I'd love to see this improved.

Classes are too full and are booked on first day. We tried to get our youngest in a class and could…read morenot, so then we tried to cancel, but ended up wasting the $50 fee and could not use it. Would not recommend for kids or if you are trying to sign up for a class time that works as they are too limited. Not impressed with their horrible customer service either.

I want to like this YMCA but there always seems to be an issue. Like this. We are in the middle of…read moresummer and since June 2025 has started there has been 8 pool closure notices that have been emailed out. If it's for maintenance do your maintenance at the last hour of the day or after hours so guests aren't affected? If it's staffing hire people. People want to work. Either way figure it out. 8 closures notices not even half way into July?

Used the StayFit gym during my stay at the Grand Hyatt, and it was a great setup for a hotel…read morefitness center. The space is clean, well lit, and has a wide range of equipment from cardio machines to free weights. Towels, water, and sanitizing wipes were all stocked, which made the visit easy. It never felt overcrowded, even in the morning. Solid gym for keeping a routine while traveling.

Decent hotel gym with free weights, lots of cardio from bikes (both recumbent and upright) to…read moreelipticals and treadmills, and circuit / cable machines. They've got a bosu for use, too! The gym has sanitizing wipes for before/after use, towels, a cooler for eucalyptus towels, and a water machine. Restrooms, lockers, and a shower are also available. And a steam room, sauna, and jacuzzi, too. Nice job, Hyatt! Great gym for a downtown hotel.

Fun for the wave pool part, but expensive ($28 for 2 adults and one kid) and weird that you can…read moreonly go for 2 hours at a time, and then you have to get out and get back in line later? The kids splash pad area used to actually have water in it a couple years ago, now it's dry and pretty boring. Also no concession stand anymore, just soda machines.... There's a free splash pad outside the pool area that's much better for younger kids!

Hours to short. You pay for 2 hours but you won't get 2 hours because the line is so long. if you…read morewant to stay 2 session you have to pay twice which is ok but you have to stand in line for another 30 or more to get in. Horrible set up we used to go and it was an all day trip . We love this pool but not under the restrictions. It's summer give us a break

Love this outdoor pool and little water park area in the summer. The facilities are well-kept, and…read morestaff were kind with safety in mind. My toddler son had a great time, especially in the shallow end of their pool, lazy river, and the splash zones. There are plenty of chairs around as well!

Omg what a gem and worth the drive. On the way out there u was like ok this neighborhood is…read morequestionable but when we got to the pool. My kids and neice were super pumped. The grounds were super neat, they have life vests of all sizes from infant to adult. There was a slide, a grassy area for additional seating, lawn chairs and it's perfect to host a birthday party. The session times were the perfect amount of time and it was inexpensive. The only thing in is the line is long but it moves. I can't wait to go next summer. I prefer it over wild waves any day. Cons: the lazy river I sustained an injury from because I was holding in the outside of my daughter's tube and my foot hit a large metal grate at the top.It hurt so so bad and I was limping after. When I came and told the staff they iced me up and wrapped up my toes. So that is something to definitely be careful of.

The staff tries hard to provide a great experience every time I have been to the club. I have never…read morebeen disappointed with the food or drinks. The club itself is very warm and welcoming.

I'm a relatively new member at Canterwood C.C. and when joining Canterwood the membership Director…read more(Alicia Anderson) was fantastic !...Alicia is very professional, super friendly, and was great explaining all aspects and benefits of membership at the Club. I have had several meals (lunch & dinner) and recently hosted one special event at the Club...the food was delicious and service by the staff was and has been excellent. In particular Alicia, the F & B manager Ben Rodriguez and the GM Sam Niland were attentive and proactive in helping me arrange an execute a wonderful special surprise birthday event at the Club. Finally, I played golf for the first time at the Club and the Pro's (Jim Gillies and Al) were super helpful and staff Juliana, as well as, Ryan Anderson the Assistant Pro was outstanding and he took me out for 9 holes to show me the course and it is a beautiful, well maintained, top level, challenging, superb course with majestic trees and plantings and be careful...very fast greens ! Manny M. Gig Harbor, WA