Loved this place! The service was quick and flawless. Went in to get my fiancé's suit altered and…read morethe team paid great attention to detail to the fit considering the fabric. The price was more affordable than other places we got quotes from. Going to come here for all my alteration needs!

Alterations? Don't do it. I spent $35 each on jersey knit dresses to have shortened and the hemline…read morechanged from scalloped to straight. The dresses were shortened a bit but remain with a scalloped hemline. They wanted to charge more to fix their mistake. No, thank you.

I had a down comforter cleaned. It was done well and on time. Service was good and friendly. It…read moreseemed expensive, but after calling around the price was the same as other cleaners in the area.

Needed a zipper repair on an expensive coat. Specifically pointed out what I thought was the…read morebiggest problem, I was quoted $45 and told it was a 'zipper replacement'. When the coat was finished they did nothing about the torn zipper which wouldn't mate, all they did was apparently replace the slider which should only have cost $10-$15. I'm not wasting my time and gas to go back. Time for a new coat...

Sent an inquiry message and Steve responded almost immediately. We were staying at the Hyatt in…read moredowntown Seattle and he made things very easy. We left our laundry at the front desk, it was picked up and dropped off within 24 hours as promised. Kept me updated the entire time from pick up to drop off! Detergent is free and clear which is what we use at home even. Everything was perfectly folded and in bags when returned back to us. Also, he offered a 15% discount for first time customers! Very reasonable prices. Highly recommended instead of spending our time at a laundromat or spending a fortune with hotel laundry during vacation!

They replied to my initial request quickly and I'm looking at them handling my Laundry service…read more They replied to my initial request quickly and I'm looking at them handling my Laundry service He messaged me about 12 hours after picking up my clothes with an ETA showed up and this man is the Laundry terminator he will be back. My practice is growing so I need to spend less time doing laundry and busy work so I'm gonna farm out these items to save myself some time and I love not doing laundry. Excellent value for the time and quick poof clean clothes value.

I requested hemming services for a formal gown dress. I received a quick response upon inquiring…read moreabout this service and my dress was ready within the week.

They can be trusted with precious things. We have had them do linens, silks, sweaters, suiting you…read morename it. everything has been well done. Just be sure to let them know exactly how you like your starch on shirts. Better than the cleaners we had in Seattle and fairly priced.

I love this place. They deliver n pick up. The work quality is right on point. I strongly…read morerecommend this place if you are looking for a great laundry service. Also they do wash n fold service which I used when I was really busy.

Summer time is here washed my bed sheets laundries / pillows came back like it's brand new…read more If you have an important clothes as gift or needs something to make it shine ?? I recommend here They also pick up / drop off your laundries All you gotta do is just put your dirty clothes outside in the bag and they will bring it back to your door all fresh and new . Thank you

Using Jeff D's 11/20/212 concise rating scale, they get 5 stars. But I think he is an easy grader…read morebecause those things really are just the basic minimum for passable. Except, for me, that friendliness makes me a little edgy; feeling rushed and judged is a treasured part of my varied, extensive Laundromat/ dry cleaner experiences. Honestly, less inquiry into my laundry/day/life is A-OK with me. Therefore, even though they were quite kind and friendly to me, I would replace (9.) with 9. Hours open into the evenings and some open time on the weekends 10. Reliably close parking; almost all of the time curbside and covered from rain 11.....What makes this place my favorite cleaner so far, is that for my clothes to look right, I often have to alter them. Here, they were able to lengthen sleeves for me to the maximum last millimeter using their own cloth to make a false hem. I was told at a different place previously that this was not possible for that garment. The alteration was meticulous and invisible. My brand new coat looked even better than new when they gave it back pressed at a reasonable charge for this time-consuming task. Having a skilled tailor somewhere in there with eyes and hands better than mine warrants 5 stars.

stay far away from this place! dry cleaning too a week for a sports jackets. After picking it up…read morerealized they ruined it. we returned and they claimed it's been like this when we brought it in. Absolutely terrible customer service , refused to compensate for damage or even refund.

I took a store bought banana republic suit to get let out and dry cleaned. It's a tricky job…read morebecause there wasn't much material left in the original piece but they made it work. Reasonable price and reliable timeline. Will be back again.

Dropped off a dress just to get pressed as it was a bit wrinkly, but would have been a bit of a…read morepain to iron myself. They charged me $50, which seemed like a lot but this was for an important event. When I picked it up, it had a giant rip on the front of the bodice-it is impossible to miss or repair. She said it 'came in like that'-it most certainly did not. Damaging a dress is one thing, but lying about it is a another. I will never go here again.

Let me say right up front - dealing with staff was excellent. My rate reflects my decision to take…read morea precious hand-sewn cotton quilt to remove a tiny coffee stain. This is a 50-year-old heirloom where each piece has a story, and it is an ongoing project. Given there were signs everywhere emphasizing their no-strinkage safety with cotton fabrics, I stupidity trusted it. It returned shrunk, each tiny piece slightly smaller and buckled, therefore not matching the ongoing work at home, and many pieces ripped off. AND the tiny stain still remained. I had a near heart attack. Staff insisted they could "fix it". I returned take 2, stain still there, but quick shoddy repair of ripped pieces and they (kindly) insisted I did not have to pay for their mistake. Then, I spent 2 weeks at home re-calibrating to the shrunk piece, and another week removing ruined torn pieces (some were over a 100 years). Lesson learnt. NEVER take a vintage piece to any dry cleaner! A month on, I was still working on repairs.

Super great communication, quick service, and timely delivery and pickup. Highly recommend.read more

I rarely leave negative reviews, but I feel obligated to share our experience so that others can…read moremake an informed decision. We brought my daughter's senior prom dress to this shop for alterations after hearing many positive recommendations. The dress was her dream prom dress and cost approximately $350. From the beginning, the owner mentioned that the requested alteration might be difficult due to the design of the dress. However, the shop accepted the job and never indicated that the alteration could not be completed successfully. When we picked up the dress, it had significant fit issues, visible puckering, uneven stitching, and multiple snags in the fabric. We returned immediately, and to their credit, the staff was kind and agreed to attempt repairs. When we picked up the dress for a second time, not only were many of the original concerns still present, but the dress had additional snags, pulls, loose threads, and further damage to the fabric. When I pointed out the condition of the dress, I was told that the material was very sensitive and that precautions had been taken while handling it. While I understand that some fabrics require extra care, the dress was returned to us in worse condition than when it was originally dropped off. Throughout the process, the owner was polite and not argumentative. I also appreciate that the shop refunded the alteration fee without hesitation. My disappointment is not with the customer service, but with the outcome and the lack of accountability for the condition in which the dress was returned. In the end, my daughter was left without a wearable version of the dress she had chosen for her senior prom. I am sharing this experience because I wish I had known beforehand that a delicate fabric and a more complex alteration carried a risk of significant damage. Had I seen a review describing an experience like ours, I would have chosen a different option for such an important dress.

Well run, dependable, friendly staff and they also do quality tailoring. Just choose this place and…read morebe comfortable.

Amazing. They were able to get a stain out even though I thought all hope was lost. Exactly on time…read morefor pick up and delivery.

My daughter found this service for us to give our son and his wife as they were giving birth to…read moretwins, it has been over 2 months and can I say wow! This is a top notch business, great customer care, a great service, prices are very reasonable, our kids are sad for this gift of this service to come to an end. We'd call upon this business again to service our laundry needs!