Poor management, disorganized and unprofessional. Stopped in on a Monday and asked for 2 pairs of brand new jeans to be hemmed and 1 pants needing some patches sewed on. There was no rush for these to be picked up but was told Friday they would be ready. Fast forward to Friday morning to pick the pairs of jeans/pant up and they only have the jeans ready. The alteration job was very poorly done. Gone is the original hem. They cut the bottom off a few inches folded the flap and sewed with one single thread, no seam press, and threads were loose and coming out already. The only thing done right was getting the length. I mention this to the lady and she says she will work on it herself and have it ready later that evening. The pants needing the patchwork were not even worked on and said they would have it ready now next Monday. I return 1 hour before close to pick up the jeans and the stitching was just run back and forth on a couple of the loose threads from originally. It actually looked worse now and the same lady mentions she will fix this and do it herself. The jeans will supposedly be ready next Monday now. I'm really disappointed in this place. I can not recommend this as a good alteration shop and would recommend somewhere else that has the know how and skill to do things right read more

Beware their "computer glitch" excuse if they lose your stuff. Keep your drop off receipt and make sure it's right because they'll use all kinds of excuses if they can't blow you off like they did to me - claiming they're looking for it for months on end. What a waste a time.. all because they can't own up to a mistake. Who knows what happened? All I know is they didn't give it back blah blah blah. read more

East Towne Cleaners - Lost my shirt. Blew me off, then denied it, made up excuses, backtracked about not even counting giving me a dropoff receipt. - Sewing & Alterations Near Me - Bremerton, Washington

I really appreciated the quick turn around on altering a pair of pants. They look great and the price that was charged is more than fair!

My husband and I have been recommended this place so we decided to drive 20 minutes out of the way to take his uniforms. I went to pick them up today, Tuesday, on my lunch break and the rank is sewn on upside down.. We were told they would be done last Thursday. They have plenty of military reviews and say they have been doing uniforms for longer than I've been alive. But how do you sew on rank upside down and claim to be military friendly. She told me to give her 30 minutes and they would be fixed. So I grabbed lunch, ate in the parking lot, and went back in and they still weren't done. Another 15 minutes go by and she's done. read more

They do great alterations and are reasonably price. Being only 4"11 I need to have all my pants hemmed. To fix this dilemma I generally buy jeans at Nordstrom's due their free alterations - but when I can't I entrust my alterations to this gem. The lady that works the counter is friendly, fast and efficient. All of my pants have been hemmed exactly to my precise specifications with no detail left out. And although they are generally busy have usually accommodated my requests for a quick turn around at no extra charge! Unheard of on the other side of the water! Although I don't own many items that need dry cleaning - if I did I'm sure this place would do an excellent job. read more

Service was very good and efficient. I felt very welcomed going into this place. Didn't take long to get my patch sowed on to my uniform and get it dry cleaned. read more

Most dependable cleaners I have ever used. Work great with you. My number one go to place for any military work that I need done.

I debated on leaving 5 stars, but only used a couple times. They are very friendly, polite, well staffed, great service. They are flexible on scheduling pick up. Seemed a bit starchy, but actually just right. No complaints. Used on professional ware. read more

This business donates their services to our local theaters and Olympic College Opera by cleaning costumes for us by the pound. We are so greatful.Thank you. The huge amount of upholstery type fabrics is a tremendous job. They clean them with care. Janet English, Costume Designer read more

Fair prices for dry cleaning and alterations ($25 for hemming a lined evening gown) and they give active duty military a discount on uniforms. Just got back my first round of dry cleaned clothes from here, and they look great. read more

Very Nice Dry Cleaners, Always Busy, Busy. The nice lady is always working there and able to work with me to get things quicker if needed. Alteration & patches sewn on. Great Service. This is the #1 Cleaners in Bremerton. Excellent small Business !! read more

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If I could give this place 0 stars I would. I dropped off pants on 5/23/2017 and they were promised for 5/27. I showed up on the 30th and couldn't even find them. They said they could have it for the 31st. Waited an hour while they searched the store. Once they found the pants they weren't even ready. Worst service ever. Do not recommend at all read more

Great service. Good rates on alterations too. I had some dress shirts fitted and was impressed at turn around and price. Good central Bremerton location. Staff are veteran cleaners and seamstresses. I'm picky - before finding them I was driving back to my old town to get cleaning done. Very happy to have found them. read more

Wonderful work, always on time, great prices and extremely friendly service. I won't go to anybody else. I travel from Port Ludlow to Bremerton because I like their company so much. read more

This is the worst customer service I have ever received. I dropped off my wedding dress to be hemmed and taken in at the hips and was told to pick up in a week, came back in a week and my dress was not even touched, I was told she forgot about it because she was busy. She told me to come back in another week, which was today so I did, still was not even touched. She then told me to come back later in the day and it would be done, I came back and tried it on and it was awful, I could hardly walk, it was too tight, one hip bubbled out and the other side was taken in too much, that's why it was so tight. I took my dress and left. I will be taking my business somewhere else. Very messy and unprofessional. Unbelievable. I would not recommend to anyone ever. read more

Price and turn around on service is very good, staff is friendly and they do really well on alterations

So I don't get dry cleaning done but usually when I do it's last minute must have dry cleaning. East Towne Cleaners are always there to support. I really appreciate their time and their professionalism. Thank you so much! read more

I have been going here for about 10 years now. I have always been impressed with the work they do. Any time that they ask me when I would like my uniforms picked up they are always ready. The staff is very friendly and easy to talk to. I have recommended this place to many friends and will continue to recommend them. read more

Perfect staff! They take excellent care of military orders. Very good price for their service.

We've only used East Towne Cleaners for dry cleaning but have been extremely impressed. The turn around time is quick (1-2 days), prices are very reasonable, and they just do a fantastic job! The staff has always been extremely friendly and helpful. Definitely our #1 choice for a dry cleaner. read more

Family owned, always pleasant, prices reasonable, work always done well. Good attention to detail. I've been going there for years.