The best shoe buying experience I've ever had was with Wilderness Adventure. The associate who…read moreassisted us spent quite a bit of time with us. She made sure every pair of shoes we tried on would be a perfect fit and would stay that way once the shoe was broken in. We were buying Birkenstock's and when she learned it was my first pair ever she made sure I knew that I should only wear them a couple hours a day for a week. They also give you 20% off a second pair and a percentage of your sale back in the form of a gift certificate to use on your next purchase. This is a great incentive to make a future purchase but the real reason we will be back is because of the attention and truly personalized feel of the experience with our associate. Everyone was friendly and attentive but not overbearing. They didn't make us feel like we needed to make a decision and get out. I recommend everyone visit their store.

Fantastic customer service!!! Rhonda and another wonderful staff member spent a lot of time with…read moreme. They patiently helped me find a pair of Oboz hiking shoes that fit correctly, and are incredibly supportive! The shoes have made a huge difference in my life. It is because of the great customer service, and the large selection that I purchased shoes at Wilderness Adventures. I'm so glad that I stopped in to look around. You can't get caring service like that from a computer! Thank you so much! Looking forward to my next adventure.

Bought a few things here, great staff and very helpful, worth the drive from NoVA. i will be back.read more

Wonderful experience! We had a great time here! The service was super friendly and we will…read moredefinitely be back!

Might seem trivial to some but, a customer at the register; cash in hand should carry far more…read moreimportance' than a telephone patron. Recently purchasing a few items and approaching the register I was neither recognized nor addressed. The associate seemed entirely focused on what appeared to be a cordial conversation that bordered on business albeit with a convivial flair. After an inordinate wait another employee from halfway across the sales floor came to my aid and actually apologized. Not so much for her colleague but for my patience. I do not fault G. O. P for this but the singular culprit of what I feel is shoddy treatment of a customer.

Friendly staff and willing to help people out. Not pushy and very courteous…read more Was looking for camping and backpacking store in Charlottesville that was geared more toward backpacking than Dicks Sporting Goods and Public Lands. Would recommend this store to others.

I love this place. It's small and doesn't have a huge selection, but there are some neat things…read morehere. I bought some weatherproof notepads, a weatherproof pen that writes upside down, a pocket knife for my son, and some camping can openers.

Very good shop. Has a lot to offer. Jeff is a fantastic person he will help in any he can.read more

The service was great and the folks working didn't even mind our two unruly dogs (one is a puppy)…read morebeing inside/ even after he peed on the floor! Anyway prices were reasonable and got an amazing pair of hiking boots that I love!! I appreciate them!

The folks here are super friendly and stir up great conversations! They also have a wide variety of…read moreitems for your everyday adventure needs. And they're also dog friendly!

Not a pawn shop, sells new guns and of course ammunition. They have guitars and camping gear as…read morewell which is great. It's such an eclectic mix I had to add them to yelp.

We went into the store - that's over an hour away - after checking the inventory on the website and…read morecalling for a specific fish finder. Come to find out, the inventory was off and there was no fish finder. And yes. We did call to get confirmation that it was in stock. The sales person didn't act like this was a problem. In fact his words to us were "people come from farther". Not a great experience. Will be a while before we go back.

I bought a boat back in April from Tracker Boat Center. A very easy process dealing with Anne. I…read morewas traveling from out of state and from start to finish she kept in contact with me making it a flawless purchase. Also thumbs up to the guy's in the service department for having my boat ready to go.

Having moved from Maryland to NoVA I sure do miss the Arundel Mills Bass Pro Shops. And there isn't…read morea Bass Pro remotely close to me in NoVA (closest is the MD location) so I have to settle for Cabela's. Let's start with the good: I love that I can sell guns here and I've sold one before and felt I got a fair price. The guys behind the firearms counter are good an knowledgeable but depending on what time you go you could be waiting for what feels like an eternity to get served. This location is also rather small? Or maybe it's just because the inventory is a bit underwhelming for me, especially in the archery department. Idk every time I've been to Cabela's it feels like they don't have what I need unless I get it shipped. Yet when I've gone to Bass Pro in MD they always had what they need. Also there's been two instances where I ordered something online and despite this location having plenty in stock I've had to wait over 6 days for them to tell me my order was ready for pickup. At the Arundel Mills Bass Pro Shop if something was already in the store inventory and I ordered it in the morning itneluld be ready within 3-5 hours.

called in a used gun they showed online.took 2 hours of calling to get the gun library to answer…read moreand when he did he rushed me and stated they had 3 of those guns and didn't even give me time to give the item number of the gun.so i gave up i'll go elsewhere

Bought a bath set online that was pure junk. The site refuses to accept my review. I will never buy…read moreanother product from them again. This from a 20+year loyal customer.

Great selection but the coupon system is such a hassle. Customer service was great but they're…read morehands were tied with the coupons.

You cant even write a complaint. The complaint keeps going away. Anyway, Dicks, their Mastercard…read moreCompany(Synchrony Bank) who I've used outside Dicks Sporting Goods for other purchaes. They misrepresented that they would make it 0% financing on a golf club. I could have bought the club cheaper at a shop 20 miles away. They wouldn't honor the price match, nor finance the club at 0%. I called Synchrony Bank back and they admitted they messed up. They wanted me to spend $80 more dollars to qualify. I didnt need anything else. I was in the store about 3 hours to buy 1 golf club. Im going to pay the card down to $100 next month and never use it in there again or anywhere else.