I've had a few old items that no one really liked except for the Valley Pawn. Gave me $40 paid off…read moregood. I

Came in to poke around and met Matt, the owner. What a great guy!! Guns and accessories are…read morereasonably priced and Matt knows his stuff. I ended up buying a few things and I could not be happier. As an instructor and competitive shooter I really appreciate meeting good and well versed people in the industry. Definitely stop by if you're in the area!!!

Stumbled on this store by accident. I needed some help with my 9mm. They do gunsmith work. Took my…read moregun in and a young man got me straightened in no time. Didn't charge a dime since I was the issue. He coached me up and I was good. Great customer service!

Very unprofessional. The shop doesn't even look like a gun…read moreshop. It's like a workbench in his garage. He has very little stock and has to order what you want. Last Thursday at noon I ordered an paid for a ruger. He told me it would be in by Saturday but Tuesday at the latest. Saturday comes and goes and he doesn't call to update or nothing. I thought well I guess it didn't come in yet. A courtesy call would've been nice to follow up and let me know. Monday rolls around. Still nothing no update message. Ok it must be Tuesday I thought. Tuesday passes and I still don't hear from him all day. I had to really try hard to contact him. It wasn't easy. I left a message. He calls me back and says he saw a missed call from my number. He didn't even listen to my message and no idea who I was! Listen to your business messages, dude! He says now Wednesday for sure because it must've been delayed by the rain. Wednesday afternoon comes he still hasn't contacted me. So I go in on to the shop and he doesn't know who I am. I was just in there buying a gun from him personally four days ago and now he doesn't know me from Adam. The shop is nearly empty ever I have been in, so it's not like he's had a million customers to remember. I refreshed his memory. I ask where my purchase is and he gives me the runaround, it's not there, but he can get it, etc. do I still want it? What?? I couldn't believe my ears. Where's my gun?? I finally just asked for a refund. He has a really cheap financial transaction set up on his phone to make sales, no register. He takes my card, swipes it in his phone and says I'll now get a refund. Twenty minutes later I still have NO receipt in my texts of my refund like he said it would appear. I had to go back to the shop again! Where's my receipt? And now he wants me to wait while he works with another customer! There were these shady older teenagers hanging around the shop with tattoos on their faces. When I left I had to ignore them whispering after me "psst hey buddy hey buddy lemme ask you something" like they were trying to sell me something shady. Terrible experience! Really unprofessional. He doesn't run is business successfully and I suspect his poor customer service till run him out of business soon Take your money elsewhere!

I paid for 2 break action long guns and some reloading components on June 2, and june 4. Tomorrow…read moreis Aug 1, and I still dont have any of them. He originally said they would arrive in 4 or 5 days. I've made several trips to the shop, and each time I get a different excuse. The worst excuse was that the barrels were "shot out" and needed to be replaced. Then he said that he had to screw the barrels in very slowly or they would loosen up. THEY'RE BREAK ACTION GUNS!, no threads to screw! I checked the status of his FFL and it expired on July 1. So why is he taking money for guns he can't deliver because his FFL is expired? At this point, I just want my money back!

Excellent variety of firearms on display Owner is local and…read morevery knowledgeable I've made many good buys here They also will receive firearms purchased on line

I have had multiple dealing with the staff at Big Iron Outdoors, and everytime I walk out of that…read moreshop I feel like I have just visited family. I am greeted with a smile and good conversation, and they have a good selection of Firearms and ammo at all times. It reminds me of stopping by an old timey store where everyone gets to see old friends. I highly recommend you stop by for your next sports purchase.

Excellent customer service. Ned was more than helpful with the transfer paperwork. Very…read moreknowledgeable gunsmith. It is great to have one in the local area.

Bought an old Sear's single shot bolt action .22 a few months ago from Purcell's on a drive through…read morethe town. Had a good chat with the folks inside. Great people and fair prices.

Always great . Great folks and very knowledgeable. Great selection and convenient location .read more

Made a purchase at the Rio location, worked with Brittany, she was wonderful, very knowledgeable,…read moreand extremely pleasant to work with. She searched on line for me and found me a better deal than I could get from any big box supplier. I did not get the young mans name that was working when I went back to pick up my purchase, but he was very kind a pleasant to work with also, I believe he was the owners son. Over all great experience, will be my go to location for future purchases.