Mistakes can happen and the folks at Go2marine stood up, took responsibility, and did the right…read morething. I ordered some parts (at the best price I could find online) and they shipped the wrong (and unusable) parts. Unfortunately, we didn't find the error until my wife had returned to the boat in Grenada with them. After one day to verify my order, they refunded the whole amount without any problems. Obviously the expense and logistics of two way international shipping and the time waiting for the new parts would have made an exchange a horrific experience. I shall shop there again, for sure. Thank you Go2marine.

Rob's customer service is... Somewhat lacking to put it mildly. Even if you can't help the…read morecustomer, there is never a call to be rude. I certainly wasn't.

Aqua Tech Marine is a Premier Dealer staffed by Master Technicians who have earned the industry's…read morehighest honors for their expertise. Over the past 10 years, they have consistently provided thorough assessments and reliable repairs for my boat at a fair price. Greatly appreciate the Aqua Tech Marine team.

6 out of 5 stars! Troy and his staff rebuilt my carbs and fuel pump, and found a couple other…read morethings need doing. I towed my boat clear from central Idaho because I wanted the assurance that the job was done right. Highly recommend for anyone needing boat motor work.

I'm shocked at the presence of negative reviews here. I've always felt welcome, despite my initial…read moreinexperience, with our without my disruptive kids in tow. The significant expertise of the employees- freely and eagerly shared- is invaluable in every department, but for me the sailing folks in the back are where it's at. I'm not sure I'd have made it this far in my sailing journey if not for this store. Thanks, Fisheries!

I have shopped here for over 20 years. I still see some of the same people. Always find what I…read moreneed. Knowledgeable people, friendly, good selection & good pricing.

Called and spoke to Mike today because I am WAY behind in winterizing my Bayliner. I'm a new-ish…read moreboat owner who moved up here from Louisiana, so winterizing is not something I'm familiar with, nor was our tech down in New Orleans. Anyway - Mike was SO helpful answering our questions and did so after hours. I have spoken with numerous other boat shops before when I've had rookie questions, but they've usually been snappy and impatient. Not Mike! He didn't make me feel rushed to get off the phone or that I was inconveniencing him. He gave me some great basic winterization info and I feel so much better going into this nasty cold weather coming this weekend. Thanks Mike! I am definitely going to keep Union Marine in mind for future services.

I really liked the sales effort and personal attention before and during the long sales process…read more Scott Kay was knowledgeable and attentive until the deal went through and then he dropped us like a hot rock. The new MasterCraft XT22 has had some issues with software and although he said he would be there for us and promised to install the registration stickers, he did not. He just directed me to Julia the Service lead via email. The service interaction has not been a stellar experience. Although Julia is responsive, there is little effort or follow through substance in the interactions. My boat is flawed and no one seems to care and if they do they have no sense of urgency or reasonable communication. It could be that they can't fix it without MasterCraft's help, but they could be more attentive to the interval of communication and give me some timeline to resolution. It is too bad, I had hoped they would be better at all of this as it is their main business. One note of praise goes to June who help us test our boat and even taught us to surf. She lent us her wake board and was very friendly and considerate with her sharing of knowledge and expertise.

My first time using Sound Propeller. I had a stainless steel outboard prop repaired and purchased…read morea new aluminum spare that they had in stock! Very happy with the service, the quality of the repair and the fair price. Mary in sales and Will the owner made me feel like my little job was as important as the big ship propellers that they work on. Will recommend!

So like many boaters in salt water, I struck a piece of driftwood up in the San Juans this June…read more At first we didn't know there was a problem, but the next day we "threw a blade" under acceleration and had to shut down a engine. After limping into Friday Harbor, I started calling for repairs, only to find out that my propeller is "special". Lucky Me! Right? I had delt with Mary at sound propeller before with a previous boat , and gave her a call after the Dealer failed to call me back promptly. I should have called her first, because after talking with Mary my gut unclenched and I knew it was going to be OK. Sound Propeller was able to secure the prop in the right size, drill it, take it to Kenmore air and have it delivered to the marina right there in Friday Harbor. Mary was also so professional that she followed the process all the way through with just the right amout of communication including after she knew it was delivered to make sure I was taken care of. I cannot give a higher recommendation and endorsment for Sound Propeller Service of Seattle. Charlie Brown Allstate Insurance Company

Do not try to shop here for fishing supplies. The shelves are empty and they never have gear that's…read morefor fishing in this area. Staff is pleasant and nice however.

I've shopped at this store for over 15 years. However, I will never again. The service has dropped…read morethrough the floor. The assistant manager, Stu, has been there as long as I've shopped there. In the past, he was very helpful. However, now it is clear that "corporate" (as he refers to them as) doesn't allow him or anyone in the store to resolve customer issues. Stu, simply told me to call corporate because the store can no longer resolves issues; even things they has resolved in the past. Don't even waste you time trying to redeem "reward" certificates... How unfortunate and I'll shop elsewhere.

Good and accessible non ethanol fuel from the water or drive up . Usually friendly kids helping out…read moretoo.

They sell ethanol free fuel here. You have to back the…read morevessel in but the attendant is very helpful.

Great job on my 232 Gulfstream. I'm so stoked to get out on the water this spring and catch loads…read moreof shrimp, halibut and ling cod.

Purchased a used Grady White through Jacobsen Marine. Tom Ross was the broker. The entire…read moreexperience was excellent. Tom notified me, as requested, when a particular model I was seeking came available. Tom facilitated a viewing and helped with the purchase negotiations. When,after a survey the boat was found to need a few upgrades -Tom stepped in and got the work done immediately. And at no cost to me. Took delivery today and Tom helped get the boat clean and sorted out how my truck would best trailer the boat. As a final gesture, he gave me two co2 fired floatation vests that I admired. Could not be happier with my experience. This review is the least I can do to say thank you.

If you're looking for a marine mechanic you can truly trust, Coastal Marine is the only shop we…read morewill ever use for our 42 Regal cruiser. After Coastal serviced our boat this spring, we experienced an issue with our generator after we had already left the Seattle area and were docked on Lopez Island. Instead of asking us to bring the boat back, Martin went above and beyond--he flew his private plane to Lopez Island and came directly to the marina to service our boat. That level of dedication says everything about Martin and his team. He genuinely wanted to make sure we were safe and stood behind the work of his shop without hesitation. Customer service like this is incredibly rare, and it's clear that Coastal Marine truly cares about its customers. We are beyond grateful for Martin's professionalism, integrity, and commitment. Coastal Marine has earned our trust for life, and we will forever be loyal customers. Thank you, Martin, for your exceptional service and for giving us complete confidence every time we head out on the water! - Nauti by Nature

These guys are professionals. They are the ones you call when no one can fix it or find the…read moreissue... My volvo penta's needed service and I felt like I treated like royalty. The entire staff is clear how people want to be treated and they are all true professionals. The best part is, my bill was $1000.00 less that my estimate.... MIND BLOWN.... They even made an executive decision to pressure wash the bottom on my haul and hang... Love these guys...

I can't say enough great things about Parker at Seattle Boat! He stayed in touch with me for over…read moretwo years--never pushy, always patient--and when the time was right, he helped me find the perfect Cobalt. Not only did he answer every one of my (many!) questions along the way, but he also personally arranged delivery from Seattle to Lake Chelan, directly to my boat slip, making the entire experience seamless and stress-free. Parker truly went above and beyond, and I'm so grateful for his professionalism, dedication, and genuine care throughout the process. If you're looking for someone who really puts the customer first, Parker is your guy!

I would be cautious when dealing with this company for a few reasons. We were looking at a used…read moreboat with them. The price was negotiated before we looked at it with the caveat that the boat was in good condition. They also signed a letter of intent on price with a new trailer vs. using one they had there. Experience when we got there to test drive was great and kid that took us out on the water was super nice. However when we pulled the boat out to look at the hull (when they said boat was in good condition), the entire outdrive was very chewed up (more than just the skeg itself). Parker who was the salesman kind of just dismissed us saying we couldn't make a deal that day (for various reasons) and went back on the letter of intent price we had in writing for both the boat (couple hundred bucks difference) and the new trailer price (couple thousand dollars difference). He said he would call the next morning and never did. Something must have happened with him going back on what he personally wrote in writing vs. what he said that day however having multiple dishonest practices is enough for me to not do business with them.