I can't say enough great things about Parker at Seattle Boat! He stayed in touch with me for over…read moretwo years--never pushy, always patient--and when the time was right, he helped me find the perfect Cobalt. Not only did he answer every one of my (many!) questions along the way, but he also personally arranged delivery from Seattle to Lake Chelan, directly to my boat slip, making the entire experience seamless and stress-free. Parker truly went above and beyond, and I'm so grateful for his professionalism, dedication, and genuine care throughout the process. If you're looking for someone who really puts the customer first, Parker is your guy!

I would be cautious when dealing with this company for a few reasons. We were looking at a used…read moreboat with them. The price was negotiated before we looked at it with the caveat that the boat was in good condition. They also signed a letter of intent on price with a new trailer vs. using one they had there. Experience when we got there to test drive was great and kid that took us out on the water was super nice. However when we pulled the boat out to look at the hull (when they said boat was in good condition), the entire outdrive was very chewed up (more than just the skeg itself). Parker who was the salesman kind of just dismissed us saying we couldn't make a deal that day (for various reasons) and went back on the letter of intent price we had in writing for both the boat (couple hundred bucks difference) and the new trailer price (couple thousand dollars difference). He said he would call the next morning and never did. Something must have happened with him going back on what he personally wrote in writing vs. what he said that day however having multiple dishonest practices is enough for me to not do business with them.

For our recent used boat purchase, Kris at Signature Yachts provided excellent customer service…read morefrom our first visit of the boat, through initial offer, surveys (helping schedule mechanical, rigging, and general survey), negotiations, and final purchase of the vessel. It was our first purchase and he provided guidance, and patiently answered my many noob questions. They even assisted us on our first voyage out through multiple draw bridges and the Ballard locks (given my wife and I had never done that!) If you're looking to sell, or buy (especially if you want a new Beneteau! They're a Beneteau dealer.) then I highly recommend Signature Yachts. Kris made the process as smooth as could be.

Absolute Incompetence !!! It should have been Easy, but my salesman, Rick Luce, made it so…read moredifficult for me, by, repeatedly, jacking me around & wasting my time with an "incorrectly" written purchase agreement, which put me at risk, that I had to Give Up the boat I wanted, at the Marina I wanted & waited a YEAR on a list to get a live aboard slip at !!!

My Rinker bowrider I/O had to have the outdrive and engine pulled…read moreto replace the failed fuel pump underneath(the worst situation) O'ryan did a great job and got me back on the water in record time. Good communication and knowledgeable management made the transaction pleasant.

Ryan and his team are exceptional- my seadoo switch Cruise had a rop get stuck, they were able to…read moreget this boat fixed up in a day ready to go, charged the battery made sure systems were great and working. 10/10 would go back here for all my maintenance and seadoo fixing. Can't recommend them enough. He got my boat ready for seafair in a day.

We highly recommend Clint and his crew for all your Thunderjet needs. Purchased a 2025 Chinook OS…read more22' hardtop this spring. The new hull design and Mercury 200 worked great in Puget Sound for lots of fishing and crabbing this summer. Larry in service took good care of us for a warranty item and general service too.

Just purchased our 3rd boat from Clint at Bjornson Marine. Each time Clint and his team have been…read moregreat to work with. Talon took us out on the lake for a demo and we loved the boat. A few days later, we are now owners of a new 22 RZX. We really like the Tige brand, but we really love the team down at Bjornson Marine. From sales to service they are definitely 5 star. We cannot wait to get the boat on the water this spring.

What a great place to buy a boat!! Vic Parcells was amazing the entire process from the start thru…read morethe finish. More importantly the after sales contact/support has been unbelievable. Thank you a million times Vic & Crow's Nest! If you are looking for a boat make sure you check these guys out. Honest with integrity -- something becoming rarer and rarer these days. In a Sea of unscrupulous brokers its refreshing to know there are some great ones still floating out there taking care of people and still loving what they do. Can't wait to get my next boat from these guys. Cheers!

Top-notch. Superb customer service. When you are buying a yacht, you want to be treated well, and…read moreyou couldn't ask for a better experience.

I specifically stated to repair my outboard without superseding the value as I was going to sell it…read moreonline as I got the motor on the back of a boat I bought and didn't need it. The man behind the counter acknowledged my request. I was a little surprised at the high price, but wasn't concerned, because he was the motor proffesional, and that just meant my motor was worth more then I thought. WRONG ! It was listed for two years for the exact repair price and I ended up going down on the price several times. It finally sold for a loss.. Lost over $200. I would have been money ahead to give it away for free un-repaired. I trusted you dang it !

I could count on one hand how often I have written a negative review on Yelp. Owner Dale is rude…read moreand unprofessional. I was told by him, "Get the hell out of my shop you're costing me money by talking." Perhaps we all have bad days, but don't take it out on others. I would give this shop a zero.

My wife and I recently bought a boat from Waypoint marine group, we got an awesome deal on a…read morebeautiful Cobalt. We decided to keep the boat at Waypoint utilizing their dry stack storage. I have to say, the whole process was quick, easy and we were out on the water within just a couple days. To say this is a dream come true would be an understatement. The dry stack app makes getting the boat in and out of the water super easy and convenient. And now we're part of the Waypoint family, at least that's what it feels like; everyone working at Waypoint is just so nice, helpful and generous. We had the impeller replaced for the salt water cooling system and they made it happen quick, easy and very affordable. Thank you Waypoint!! For being a great full service boat company! You guys rock! Thank you Brenda and Buck (the owners) Gary, Jake, Adam and Art, Katie May, Ray, Troy and all the rest of the Waypoint team. You run a tight ship and I'm telling all my friend to come see you for all their boating needs. If I could give you six stars, I would. We appreciate you!

Customer service at Waypont has not been good. We bought a Highfield Tender from them. It has been…read morenothing but problems. It has been difficult and expensive to get Waypoint to follow up on product support.