So helpful, friendly and honest. They've always been wonderful to work with and get repairs done…read morevery quickly. We trust them with all our vehicles.

Shop has great pricing and does not charge you a credit card fee as the dealerships do. They…read morequickly diagnose issues and turn around your vehicle in a timely manner and keep to their timelines for delivery. Communication with the shop is great, send text messages with information to keep you updated. They did everything they promised, their service is excellent and will bring other vehicles.

Truly had such a great experience with this shop from beginning to end! Their 5-star reviews…read moredefinitely speak for themselves. Beans and David are amazing! Thank you to everyone who worked on my car and how easy the process was. Stress free and I didn't have to pay out of pocket trying to get a rental. If I ever need repairs, I know where to go !

I had a minor scrape and dent. They gave a quote within my expectation. They did the work…read moreprofessionally in the time they stated. Everything looked good. I recommend this business.

They did everything as promised at a reasonable price...................... Great people and great…read more! If I need anything else, I'll be going back there.

2nd time we've used them and both times had to return for something they missed…read more They seem to miss topping off fluids. Also charge $39.00 for supplies, which in fact is a disposal fee.... Just call it what it is. I wouldn't recommend using them.

The team at The Car Guy 38th went above and beyond for me, and I'm happy to say I've found a new…read moremechanic, after searching for a couple of years. Communication was excellent. I was treated with respect, patience and honesty. Mike is an asset to the team. Thank you guys!

I feel I was significantly over charged!! More than dealer. IWill never do business with again…read more My Truck died in the Costco Parking lot. Turns out it was a "Lead Frame Replacement & Solenoid adjustment". An involved job that requires accessing electronics inside the transmission case. $182.00 Diagnostic, Testing and Preliminary Inspection $2,260.00 Lead Frame Replacement & Solenoid adjustment $2,442.00 Copilot search "estimated cost of lead frame replacement on F150 2014" "For a 2014 Ford F‑150 with a 6R80 transmission, lead frame replacement is a common repair for owners experiencing transmission sensor errors, limp mode, or shifting issues. The cost can vary widely depending on whether you use a dealer or an independent shop, and whether the work is covered by warranty. Typical cost ranges: Independent shops: Often quote $250-$500 for parts and labor, with parts alone around $300-$500 CarAraC.com+1. Dealerships: Can be significantly higher. One 2016 F‑150 owner paid $2,200 at a dealer, including $536.67 parts, $1,247.40 labor, $350 diagnostics, plus cleaning and fees Ford F150 Forum+1. This reflects high labor rates ($210/hour) and additional service charges. Warranty-covered cases: Some owners with extended warranties paid $1,082.72 total (parts, labor, fluids) at a dealer Ford F150 Forum."

This review is overdue but I wanted to share my experience with everyone. Nate is the best and has…read moretons of experience with being ASE Blue Seal Certified. Nate was able to help me on two separate occasions with an oil change, coolant, timing belt, and anything else I needed. He was able to drive to me and was very professional while being fast and efficient. Nate is a super humble, super friendly and had no complaints with him servicing my car. I would recommend him to anyone and was able to save me so much time and stress!!!

Updating again: The business owner Nate just called me and was very polite and we both explained…read moreour sides of the situation. He was very apologetic and made sure to listen as to why I was so upset. I completely appreciated the call. He will be returning to finish my sons car and I feel confident he will get my sons car safely back on the road. Absolute trash company. My son had an appointment for Friday at 10 am. After almost an hour of waiting for "Proformance" to show up, my son finally hears back from the guy who says he can't make it, and if he can come the following day (Saturday) at 3 pm. Fine. So now it's Saturday. No call. No show. "Proformance" finally messages my son and moves the 3 pm time to 6 pm. Unprofessional. If he didn't want to do the job, he could have just said so. Thanks for wasting our weekend waiting around for nothing. UPDATE: The business owner just responded to my comment, by stating, that it was my son's idea to change the appointment date. I have my son's texts that day. My son only asked "Proformance" if they needed to change the day after THEY didn't show up for the appointment, after son had been waiting for 40 minutes PAST his appointment. Then today (Saturday) after "Proformance" said they would be out at 3 pm ( but it ended up more like 5pm) couldn't finish the job, because it was my son's fault he didn't have the bolts needed. Look, I'm just here stating my experience, as the person paying for this service. This is what I have been dealing with since Friday ( it's now Saturday evening). Oh, I didn't mention, that I have been calling "Proformance" this past week, asking how I can make payment, since my son does not live with me, and I am the one paying. I called 2 separate times, and left voicemails, with no response. This has been a complete nightmare, with no communication.. WHAT-SO-EVER.

They have been our go to for a few years now for mine and my wife's cars. Family run honest men who…read moretreat the customer with openness, honesty and respect. They strive to do you right and get you on your way feeling like you've truly been taken care of, not advantage of. Very forthright with the process and didn't charge or replace things that aren't broke. I give them my highest recommendation.

We have been using this family business since 1993 when his dad owned it in canterwood his son took…read moreit over and the quality of work still remand at the highest level it's a real joy seeing them each time.

Smitty detailed all my needs and the services I requested and exceeded my expectations!…read more I had an excellent experience with Titus Will Collision Center in Tacoma. The entire team was professional, friendly, and communicative from start to finish. They kept me updated throughout the repair process and made everything as smooth and stress-free as possible. The quality of the repairs exceeded my expectations. My vehicle looked like new when I picked it up, and the attention to detail was impressive. What really stood out was their honesty and transparency. Not only did they complete the work efficiently, but the final cost actually came in under the original estimate, which was a pleasant surprise. I truly appreciate their outstanding customer service, quality workmanship, and integrity. I highly recommend Titus Will Collision Center to anyone looking for reliable, high-quality collision repair in Tacoma.

5 Stars. This place is fantastic…read more Brought my Toyota Tacoma in to repair the door frame on the passenger side and while it did take longer than I would've liked, I was both able to get my truck in sooner and get it back faster than any dealership and a lot of repair shops. They had done a good job on it, but after the repair, my passenger door was clunking when I opened and closed it, so I brought it back 2 months later and Smitty was able to help get it fixed for no charge. Genuinely cannot recommend this place enough, I will be recommending it to anyone I know who needs a repair or service.

I've trusted Stan at Gig Harbor Auto Body with my family's vehicles for 15 years, and he never…read morefails to impress. From my cars to my wife's and those of our six kids, Stan and his team have handled every repair with unmatched honesty, clear quotes, and top-notch workmanship. When he fixes a car, it stays fixed--no callbacks, no issues, just quality. Most recently, I brought my Nissan Leaf in for an early morning appointment to replace four stolen emblems. Stan personally inspected the car, got right to work, and had it done in no time. His efficiency was remarkable, but what truly sets him apart is his genuine care for his customers. Stan's warm conversation and sincere interest make every visit a pleasure. If you want your repair done right the first time, Gig Harbor Auto Body is the place to go. Stan's expertise, integrity, and dedication have earned my complete trust, and I'll keep coming back for years to come. Highly recommend!

We had a very positive experience - I had caused a serious amount of damage to my 2018 Subaru…read moreOutback - I got an estimate and was ok'd by my insurance - it took awhile but there was a lot of piecing together and time consuming work- they were very responsive to my inquiries and never promised anything they couldn't deliver. When it was finished - they called and when I arrived it was ready - not just done but cleaned interiorly smelling fresh and ready to drive. Stan was very accommodating and was very honest in his assessment . Anytime your car is tied up it is difficult - but when working in coordination it goes much smoother - and that was my experience - after a week there have been no adjustments needed or discoveries made . It drives like the day I bought it .