Clean restaurant. Healthy burgers. Lots of toppings. but slow service. but it is made to order, not like Mc donald's. I will return!

South St. Burger is alright; though if you're from anywhere with a great burger culture you will be disappointed! So the most disappointing part about moving to London has been the lack of a really great burger place. Some folks like another location downtown, though I felt it was not at all what you are made to expect. What is weird is I easily think South St. Burger is the best burger joint in the city... and it's a chain. So yeah call me a bad burger aficionado or whatever, but trust me - I'm from ranching country and know a good burger. This is the best I have seen so far. Admittedly the indoors are cool (though of course not something you can really enjoy during the pandemic). The staff were a low light to be honest. The manager seems to under support their team, and you will often find the person that is doing the till also making the food. This makes things slow... and possibly unhygienic (though thats beyond my own abilities to understand). They also tried to upsell us on several add-ons, and presented them as free options. That was pretty disingenuous. The food itself was pretty solid. The patty not overcooked nor drowned in sauce (cough cough... I see you other 'better' burger joint in London... cough). The buns were nice, with just the right amount of fresh-crisp! We got fries to share each time, because they are larger at least for us, and they were relatively solid, if nothing to write home about. Honestly, this place is not that much more expensive than a burger dinner for two at McDonalds, and is easily a better option. And McDonalds is not the best comparison for quality, because again, the local burger shack downtown doesn't hold a candle to what we had here. It's kind of just worth mentioning - don't move here if you love burgers. You'll be sad. Very sad. read more

This place is ideal for meeting up with friends, grabbing a drink and a burger or to socialize and enjoy a yummy milkshake. I was pleasantly surprised by the decor and overall feel of the place. It's a little on the expensive side for a burger and fries, however, the ambiance, free wifi, and fact that they serve alcoholic drinks is a plus. It would be a great place for a casual date or in the summer time eating outside. I ordered the Canadian burger, fries and shake and would likely order that again. Service was fast, they cook the patties almost in front of you and the staff was friendly and efficient. It's worth trying and making your own judgement call. :) read more

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I will say that the burger was very, very good. I got the veggie burger and sweet potato fries, and so good. Not greasy. I would want to get it again, I won't lie. BUT holy crap was the service ever terrible. Slow, and they got mixed up and screwed up the orders so, so many times. ALSO south st burger please, if you're going to keep plastic cups, please get with the times and get plastic recycling. There's no excuse for that anymore. read more

This place has a nice atmosphere, however there is not music at all. So it's a little awkward to be sitting so close to other people. The food was ok, I had a chicken burger that was way over cooked but the topping were good. They have a few toppings most places don't have like picked onions My boyfriend had the Hollywood burger. He said it was dry and wet at the same time. Overall not glamorous for a Hollywood burger. Fries were excellent thought and it was only 24 bucks for the two of us to get combos. I wouldn't come back but it's not overly bad. read more

Super nice place, came during COVID so of course couldn't sit down but they had great food and the two employees working while we were there did a great job and were very pleasant. read more