Just had my inspection last night, and they were able to accommodate my later hours. I…read moreunfortunately didn't catch the inspector's name, but he was amazing and looked over my kitchen and bathroom where I've been dealing with persistent leaks from an upstairs neighbor and shoddily done repairs by my property manager's "mold guys". He identified areas of moisture that I wasn't aware of and took his time making sure everything was looked over. He also took samples I requested. He was great and so nice and explained everything in so much detail! I don't have the report yet since it was just done last night but just wanted to let his team know he was great!

David and Shayna are both great! They were helpful, patient and came across very reliable and…read moreknowledgeable. I highly recommend them.

These guys are TOPS…read more Quick response, fair pricing, and truly excellent, professional work. Meir (the owner) got in touch right away and was able to schedule me within 24 hours. I have a 15-year-old hide rug that had never been professionally cleaned. Moses and Gustavo showed up right on time, were professional and courteous, and did an outstanding job. The extracted water was literally black. Now the rug is popping and smells incredibly fresh. Highly recommended. I would absolutely call them again for any carpet or upholstery cleaning needs in NYC, especially after this winter. Five stars.

They are absolutely amazing! They went above and beyond and even got a stain out that we thought…read morewas not coming out! They even did some Lint removing which was not included but above and beyond. Cannot recommend them enough. Before and after photos speak for itself.

After dealing with kitchen damage, I realized the actual repair part was only half the battle. The…read moreinsurance side of everything was honestly more overwhelming than the damage itself. Every phone call felt like I was speaking a different language and I had no idea what was actually covered versus what I was being told. Finding NYTDR completely changed that experience for me. What I appreciated most was that they approached the situation like people who actually understand how stressful it is to have your home disrupted, not just like another construction job. They caught things in the kitchen that I would've never thought to document for the claim and explained the process in a way that actually made sense. There were multiple moments where I probably would've accepted less from insurance if they hadn't stepped in. The kitchen now looks better than it did before the damage happened, but honestly the biggest value was having people who knew how to navigate both the restoration side and the insurance side at the same time. That combination is rare. Most companies either know construction or know claims. NYTDR seemed to understand both equally well, which made the entire process way smoother than I expected.

The NYTDR team was amazing. They were very supportive after a flood in my building destroyed my…read morebathroom. They took me through every step of the process, and were always available to answer my questions. Quana George, who was the project manager was extremely helpful in answering all my questions the same day by text or email, and made the entire process much easier. Perry, Michael, Noy, and the entire team were a pleasure to work with. My new bathroom is beautiful and the quality of their work is fantastic. Thanks NYTDR.

The technician made sexual comments that was beyond uncomfortable…read more The upholstery cleaning was fine but My encounter with a technician from the upholstery company on September 2020, left me deeply unsettled. Working alone from home during the pandemic, I had recently moved to New York, only to find my couch stained by the moving company. Despite the company's high rating, the technician's behavior was concerning. Initially friendly and professional, the technician's accent made it difficult to understand him clearly. I had a line me chair that also needed to be cleaned but he said it couldn't be. His explanation however shocking as he mentioned that linen could not be professionally cleaned, recounting a personal anecdote of sexual fluids from his girlfriend about his own linen couch stain. Feeling uncomfortable, I made excuses to avoid conversation but he insisted to show me the phone with pictures of his couch. He kept staring at me trying to see my reaction but I quickly excused myself and reached out to a coworker to call me immediately providing a sense of support during the encounter. He was buff and I just prayed for him to finish the job and leave already. Reflecting on the incident, I realized the discomfort it caused me and felt compelled to share my experience. It's disheartening to encounter such unprofessional behavior, especially when seeking assistance with a service. This encounter with the upholstery company technician was deeply disappointing and has left a lasting impression. He asked to leave the company a 5 star review

Noam is amazing! He was so reasonable with the price and so outgoing and friendly. It was short and…read morequick and my rug is so clean. Thank you so much Noam for taking care of me. His personality is amazing. They schedule same day! I called and within 20 minutes they were there. I loved it!!!

I highly recommend Prime Mold removal and think they are excellent at what they do. We have had…read moreseveral major water damage incidents including a pipe leak from our next door neighbors and an extension roof leak which in both cases affected multiple levels and caused significant damage to our three story brownstone. The Prime Mold team is highly professional and deconstructed, completed mold remediation and restored ceilings and walls including drywall, plaster and painting that had been stripped down to the brick. They take unusual pride and put great effort into their work. Thanks to you all -- you're the best! Brad and Valerie Zilbersher

We hired Prime Mold Removal after a burst frozen pipe caused significant water damage throughout…read moreour home (attic, primary bedroom suite, living room, and basement). Mike responded immediately and was on-site the next day to assess the situation. His professionalism, transparency, and clear communication made it easy to move forward with confidence. Mike, Simon, and their team were outstanding from start to finish. They completed the water mitigation and mold remediation in just three days--impressive given the scope of the damage. The crew was highly skilled, respectful of our home, and extremely detail-oriented. They protected our belongings, kept the work areas contained, and thoroughly cleaned up at the end of each day. Communication was excellent throughout. Mike also provided prompt, detailed documentation for insurance, which made the claims process much smoother. While insurance approvals took time (outside their control), once cleared, the rebuild was completed in only three weeks--far faster than expected. Even minor finishing details were handled quickly and without issue. Prime Mold Removal exceeded our expectations across the board. If you're dealing with water damage, mold, or need reconstruction, I highly recommend them without hesitation.

I had an excellent experience with Mold Master Restoration. Their team was professional, efficient…read moreand knowledgeable. Their attention to detail and customer care made a big difference, and I felt confident in their expertise throughout the process. Highly recommend!!

From the owner: Discover the Excellence of Mold Master Restoration, your local and family-owned leader in mold and…read moredamage restoration services. For over a decade, we've been committed to delivering outstanding results in mold remediation, water damage restoration, fire damage repair, comprehensive mold inspections and testing, reconstruction and more. Our team at Mold Master Restoration prides itself on using state-of-the-art techniques to ensure your environment is not only safe but fully restored to its pre-damage condition. We strive for excellence in every project, big or small, making customer satisfaction our benchmark. Trust us to be your partner in maintaining a healthy, safe living and working space

Holy flood, .I called David at Water Restoration of Manhattan, he came out with 7 guys equipped and…read moreready to work as if it were a regular time of day. He definitely heard our cry for help. As we were all groggy, we were greeted and acknowledged professionally by all staff and team members. Water Damage Restoration of Manhattan helped 4 families in a matter of a few hours and on behalf of everyone we would like to say THANK YOU!

Honestly one of the most frustrating problems can be water damage, so I stressed out as usual and…read moredidn't know what to do or where to start. My friend told me to search online and so I did. I found this company which has great ratings and reviews, yet I was still a bit skeptical from previous experiences with different companies. However, I decided to give it a try and I truly think it was the smartest decision I made in a while!!! Not only that they were super professional, but they were also very patient and friendly and knew how to deal with my crazy frustrated attitude which really surprised me. They literally guided me step by step, whats happening and how to deal with everything in the mean time. They sent a very knowledgeable technician in no time and he knew right away what needs to be done. It's crazy to say that not only that everything is fixed it even looks cleaner and better than before. I'm usually a critic but I think for the first time there's nothing bad I can say about the service I was provided. They really made me feel like the whole company from the person who answered to the technician who came to my house was built and personalized to me and my situation. Although, this kind of service and feeling is priceless, and I would gladly pay whatever they would ask for, yet they were still very fairly priced, and I would strongly recommend them to everyone that should need this kind of service, and will call them again if needed with no hesitation!!!

Jaime, was extremely helpful by assessing the water damage that occurred in my basement. He gave…read morethorough details on what needed to be fixed, as well as things to look out for. Highly recommend his services.

Jamie and his team were kind, honest, professional, thorough, and very fair in pricing for the high…read morequality of service they provide. They went above and beyond what we expected and we will definitely be using their services in the future. I highly recommend hiring Strictly Cleaning Restoration for your needs!