I just procured services from this vendor and I can assure you their business is not closed. I…read moremigrated an S2 netbox to a VM and tied an office on a separate node to my headquarters in Phoenix. I worked with Erik here in Phoenix and he was great. I also worked with him in Atlanta on an office there. That job was more hardware based such as installing multi class badge readers, installing electrified door hardware, and also decommissioning an access control system from an office. This dude is intelligent and he gets it. This business is a top notch operation. I highly recommend them and their team.

This was the most professional team I've ever worked with for security systems installation. Not to…read moremention, they are owned by veterans and know how to take care of their community. Would definitely recommend to anyone.

Love this guy! Mike Stacey conducted the inspection. He was so delightful, thorough and on time…read more He had the best demeanor... Just seems like an outstanding, fair, knowledgeable guy. :). Will def use him on my projects.

From the owner: Install, Inspect, Repair, and Consulting and Training: Fire…read moreSprinklers Fire Alarms Fire Extinguishers Emergency Lighting Fire Suppression Kitchen Hoods

Worst company ever!!!! They seem fine on the outside but once you actually do business with them…read moreyou realize that they are not only super unprofessional but they're not educated whatsoever on the services they claim to provide. Speaking to the boss is pointless because he literally knows nothing about the field (his words exactly...) he's just an idiot with a money. (My opinion). I ended up getting a quote from a competitor and was waaaaaaay cheaper for the same exact thing. If you want bad customer service and bad work, this is the company for you. In fact... if you really want bad service, ask specifically for "mickey" and his team. I will never ever use this company again and I advise you not to either.

I've hesitated to review this company hoping they would redeem themselves in some way, but it…read morehasn't happened in 18 months. Response to our multi-dwelling buildings has only gotten worse. FPS was hired by our management company to monitor and maintain our fire sprinkler/fire suppression system and its equipment. After spending more than $30,000 in equipment replacements in the last year, they still cannot find the source of an ongoing problem and their after hours "emergency" monitoring is a joke, even when their system is malfunctioning and endangering lives. Residents have to call the fire department and other essential personnel to arrive on scene and mitigate the damage caused by this system as the 24-hour "emergency" staffing sounds like a college kid who has no idea what you are saying and sounds like you just woke them up when you call it as the fire suppression equipment floods the entire garage (true story). When a power surge from a storm in Atlanta damaged some of the electrical monitoring boxes in October of 2020, it took weeks for FPS (5 different techs sent out with 5 different answers) to respond and replace the boxes. Daily these boxes will set off an alarm, which should trigger the 24/7 fire monitoring company - also FPS - to call our management with a notification that they are seeing an alarm. The management company hasn't had a phone call from the fire monitoring service in over a YEAR and the box in one building beeps very loudly several times a day before frustrated residents silence it. The CEO and management and every technician working at FPS is aware that our issue is not resolved, yet they sent another bill for $2900 even after their tech told us that the equipment for that invoice wasn't needed and wasn't installed ("No need for you to spend money on items you don't need" was a direct quote). Then that tech changed his story a week later after his CEO snuck on our property without our knowledge or authorization and "checked some things" and claimed to have fixed the problem. Rather than call and explain the situation, the CEO had the tech call and change his story. The tech was right because it didn't fix the issue, but now we have $2900 in items we don't need. The problem goes on and the CEO and every "Customer Service Manager" at FPS is aware of our problem but refuse to answer our management company's emails or respond to their phone calls. Our next step will be litigation after termination. Do not hire this company. Fire Protection Services is being reported to the BBB for fraudulent practices and inflating invoices, as well as poor customer service. One star because while their techs have no idea what they are doing (there is one guy who seems to know - the one who suggested we not pay for items we didn't need), they at least show up on time. When they show up.

Great service, very friendly. He came same day and also helped to install the fire extinguisher on…read morethe wall for me. He also educated us on using and doing the monthly extinguisher check. Definitely would recommend.

I had this company come out for extinguishers, I was outside my business when the B Safe van pulled…read moreup and my first impression was it must be a small low budget company. When the tech got out of the van part of the seat came out of the van not to mention the molding around the door. I hoped that they took more care of customers and products than they did the company vehicles. It had to be embarrassing to the tech to drive up in a van that smoked and smelled of gasoline. Although the tech was professional his company t-shirt was not, If I had clients that day I would have been embarrassed. I will not use this company again, and I would not recommend them. If yhey cant take care of their buisness how can you expect them to take care of yours.

Do not use this security company. They did not uphold their one-year craftsman warranty on the…read moresystem they installed for us. The owner said he was not able to come out and assess what was wrong with our system, bc we could not arm it, for a bogus reason. We asked multiple people in the industry if the reason he gave us was legitimate and every time, they said it was something they had never heard of. They also did not install the siren we paid them for and later had to have someone else install one.

From the owner: Consumer Security Services offers the latest in Douglasville, GA Security. We provide all the tools…read moreand systems necessary for keeping you and your possessions safe. Call us today.