I've had nothing but good experiences here. After a while these folks treat you like family. Vinny…read moresold me my second bike at this Dealer. He was incredibly patient with me while I went back and forth on deciding between 2 bikes. While I was getting the paper work settled he went so far as to tab ALL of the important information I'd need in the owners manual; from the break in period to the maintenance stuff in the back. He really went above and beyond, and I love my Breakout. The parts department is equally impressive. Didn't take long before I wanted to change some things to personalize my scooter. Rodney in parts is incredibly knowledgeable. When you are looking at replacing things he'll make sure you don't forget the gaskets and/snap rings that you may need to complete the job. While I primarily deal with Rodney all of the guys at the desk are awesome. I've also bought parts from Rudy, and he was great as well. These guys are either techs in a past life or they wrench on their own bikes. In my experience, they know their stuff. Finally, the service department. Fortunately, I haven't had to have much to do with service. Take care of your bike, and it'll take care of you. I did have the privilege of having the master tech, Allen work on a few things. I'm thoroughly impressed with how well he knows these machines. I can't speak on the negative reviews on here. Seems they were years in the past. I will say that if you are patient with folks they will be patient with you. Be courteous, and it'll come back on you. They are here to provide a service, and in my experience I've been met with nothing but smiles and professionalism. - Top Gun (BY)

Came by due to bike issues with a friend's bike while taking a road trip. They diagnosed a bad…read morebattery which they had in stock. Replaced and back on the road. Everyone was nice. The parking lot was massive . Inside there was plenty of clothing apparel for all genders.

100% hands down the best place to bring your Harley Davidson! I had my 06' Street Bob at Harley…read morefor over a month getting a routine service. After I picked my bike up there were still issues. I was in the area and stopped in to just check out Cycle Ward, best decision. Clay and his entire staff were completely professional. Clay took the time to look over my bike and gave me a few recommendations, even went out of the way and tightened up a few nuts and bolts that needed attention. I will be back for a full service.

I was planning a trip to ride the Dragon's tail and decided to get new tires prior to the ride. My…read moreneighbor recommended the Cycle Ward so I decided to give them a try. I went there and they researched tires for my Bike and gave me a price on two tires for $646.45. Most money I have ever spent on motorcycle tires. But apparently, my bike has an odd rear tire size, so I agreed. Prior to ordering the tires they asked me to pay up front for the tires which is totally understandable. So I went by there to pay and schedule an appointment time to install the tires when they arrived. On my bill it is clearly $436.87 for the tires. So I paid for the tires with my credit card. Later, that evening I looked at my receipt and saw that I was not charged the above stated amount - I was charged $454.13. There was an additional charge of $17.26 because I used my credit card. Now, I understand that there is a service charge to the vendor when they accept a credit card payment. Hey, that is "THE COST OF DOING BUSINESS"! But what really bothers me is that I was never informed about the added charge prior to using my card. Had I been told about the charge I would have stopped by the ATM on my way to Cycle Ward and paid in cash. I WAS NEVER TOLD ANYTHING! The next day (Saturday) I called to discuss the issue but they were closed so I sent them an email. They responded to the email on Monday simply stating that that was there credit card policy and they stated that there was a sign on the desk stating the policy. Gee, my Bad. I should have perused the office and desk closely to check for their billing practices. Silly of me for thinking that they would verbally disclose their policy to me and give me the chance to pay is cash prior to the purchase. But, you know what. If they had said to me. I'm sorry we should have made the extra charge clear to you and deducted the extra charge from the final bill - then this would have been a five star review versus a three star review. The work they did was fine (even though they left a socket on my bike which could have flown off and caused problems). BOTTOM LINE: Very unprofessional secretively passing on a charge that is normally paid by the vendor to the customer and worst of all - sticking to their guns when the customer complains.

Great place, to rent some scooters. Reasonable rates. A great way to check out Savannah…read more Highly recommend A+++

Great customer service. Personal service…read more Quick turnaround. Appreciate your business. Very good company.

Well stocked and merchandised with bikes of all types and prices. I had to laugh when I saw…read moreFernando's review which stated Lowcountry is a very high end shop ! Dude must shop at Walmart for his bike gear ! Anyway, Matt and Dillon are stand up guys and will help with anything you need.

I haven't used my bike in several years, but we are moving to a neighborhood with lots of trails,…read moreso my husband took both of our bikes for a tune up. The service was fast, and we are very satisfied. Teri

I motorcycle here. It's unfortunateThis is the only place in Charleston to buy a triumph…read more I will not be going back. have bad attitudes and are not helpful.

Bought a Triumph Tiger 1200 GT Explorer from these guys. LJ and Craig were excellent…read more Gave me the price I was after for my Triumph Trophy and fitted the accessories I wanted on the Tiger. One constructive comment would be to not charge for fitting of accessories when buying them with a new bike, that way customers would be more likely to buy more accessories at the same time. Would I go back - oh yes, already gone through the 1k milestone on the bike, so next stop is the second service at 10k. Hopefully see them then.

Jon (the owner) and his shop are a welcome relief from the big cycle shops near me. He's got tons…read moreof experience (especially with older Japanese bikes) and is willing to take the time to fully explain what he's doing. A really great guy! Highly recommended.