The only local internet provider out here on the peninsula. The connection during the beginning of July 2022 was/is extremely inconsistent. ( I thought it was going to be a day, then it turned into a few days, and now the service is out again.) I was under the impression that when Southern Broadband teamed up with RTA that the internet would be more reliable which these intermittent outages are proving for that to be false. For a local company, I would assume they would be apathetic to the residents that rely on their service daily and provide compensation for a service that was not provided. I hear Cameron Communication and Starlink provide service to this area which might be an option. read more

Every. Single. Time. I have been blown away again and again with the service we get from Southern Broadband for our beach rental house. The latest request had Brooke getting us on the service call list last Friday, even though I didn't call with my issue until noon that same day. She warned we would be the last appointment and that it could be late. Since we had AirBnB guests coming in the next day, I assured her we were appreciative and would be there. Our superhero, Cameron, phoned a few minutes to 8pm, saying he was on his way. Thirty minutes later he had our internet up and running. Was it late? Yeah. That's the point: Southern Broadband delivered on a Friday, when most offices close at 4:30pm; and they did not stop until the support was complete well into the evening. Big kudos to Brooke and Cameron for hearing our problem and solving it. Trusted supplier in Crystal Beach! read more

I have had issues with my internet service with southern broadband. Although they have Amazing customer service I was not getting thr full potential out of my internet.. They sent a Technician BEN to fix my issue. He was promp politle and efficent I must say I am now a VERY happy customer thanks so much BEN Mytra & Christopher Thompson read more

I had called to have Internet installed down at the beach where I live. I asked the lady if this was satallite Internet like pews net. She told me it was fiber optic. I explained that I lived in a camper instead of a house up on piers 20+ feet in the air. When the guy showed up the first thing he did when he got out his van was start running around the yard saying I can't see the tower, I can't see the tower. Apparently it's fiber optic at their tower they have somewhere, but at my location it'll have to be some sort of repeater that has to mount up high so that it will be able to see their tower. I knew immediately that this was going to be a waste of my time. About 5-10 minutes later he said that he would not be able to install it. read more

we just started using this company for internet. Kevin the tech is so professional very nice and on time. If you have any problems ask for Brooke. She is definitely the problem solver! thanks broadband for employing Kevin and Brooke. They are definitely keepers! read more