Ever since I have moved here a little over a year ago, I have always taken my ford vehicles to a…read moreFord Quick Lane for regular oil changes. When I moved, I was not to sure where to go for my oil changes and regular maintenance. I have found an AMAZING Ford Quick Lane Service Center. It is located on Hughes Rd, right off of Interstate 72 in Madison, Al. The staff there are Amazing, I personally want to Shout Out to Kasey Allen - Service Writer!!!!! Ever since I started going there, he has ALWAYS gone Above and Beyond with his GREAT Customer Service, he treats me with the Upmost Respect and makes me feel like part of his family!!! He always answers all my questions and is an AWESOME Listener!!!! He explains everything in detail and takes his time to make sure I understand everything!!!! I HIGHLY Recommend this Ford Service Center to Everyone!!!! You will definitely be treated with GREAT Customer Service from Kasey and everyone!!!! Thank you Kasey for always taking care of my vehicle and for being an OUTSTANDING PERSON!!!!

I've taken my vehicle to Woody Anderson multiple times for oil changes, an engine mount…read morereplacement, an oil pan replacement, and other repairs, and every experience has gone smoothly. I've never had any issues, and the employees have always been kind, professional, and helpful. It's reassuring to have a dealership I can rely on for quality service. I definitely appreciate their consistency and would recommend them to others.

Many people feel jaded by their experiences of buying and selling cars. If you think that way, you…read morecan rest assured that you are in the right hands with Orion Jackson. Not only does he do a great job and communicate well, but he also gives impeccable customer service and is just an all-around great person. You will not be disappointed.

I was looking for a late model Ford F-150 and found one on the internet and it happened to be at…read moreValleyside Automotive. I called and talked to the owner Orion and he sent me pictures of the truck inside and out. He assured me that this was the truck I would like. He held the truck for me until I could drive to Huntsville to look at it. Upon arriving at the dealership the next day I was greeted in the most professional way. After talking to Orion the truck was everything that he had told me it was. I purchased the truck for a great price and if the occasion arises that I need another vehicle he will be my first call. Orion and his staff are very professional and actually care about their customers. Johnny Duncan Northport Alabama

I'm in the process of buying a 2014 Chevy equinox from Larry Pace and when I paid the down payment…read moreon it last month I was told that in 20 days I would have my title application in the mail now a month later I cant get a tag or title and still haven't received the title application and for some ungodly reason he will not return any of my calls or messages. So I think I'm about to contact my lawyer and have his business license took for selling something you cant drive on the roads cause you have to have a tag or you get pulled over by the police for no tag and then you get a bunch of tickets.

Bought an older truck understanding that it could have some minor issues. Just be aware, when you…read morebuy something from him, that as soon as you take possession, whatever happens is all on you. Ran fine during test drive. Bought the truck and it immediately started running rough. I noticed that a hose was taken off the valve cover causing a vacuum leak. I plug the hose back in and immediately the truck started smoking terribly. Valve cover was gunked up with oil causing it to be pulled into the intake. I think this was done intentionally to cover up an issue. When I tried to drive it the first night, no lights would work, and I mean no lights. Turned out it was missing many of the fuses which was odd. I started to work on getting the check engine lights fixed which started with the O2 sensors. When I get under the truck to start changing them out, the wiring was actually cut, so I had to replace the actual wiring harness. Next check engine light was knock sensors. The power steering pump locked up after driving less than 100 miles. The truck is currently in the shop with a broken ring gear in the differential. The shop working on it called me to let me know the spider gears also welded themselves together, it seems as if someone was doing excessive burnouts in the truck to cause this. I have put less than a tank of gas thru the truck and I have around $3500 in repairs just to make it drivable. When I told Mr. Pace all the issues, his response was that the truck was sold as is. If you buy something from him best of luck, because you are on your own.

I have purchased two.cars from Bentley Wholesale and they have both served me well. Any issues I…read morehad at the time of purchase were quickly addressed. Alex and Mr. Bentley have always treated me very well.

These folks are so wonderful. Rhonda is a wonderful finance manager, who explains everything to…read moreyou and is willing to work with you and your budget. Gary, the mechanic, and Alex, the sales manager are two of the most honest people I have ever met. I have dealt with alot of used car dealers in the past, so many that I learned how to work on cars to keep from being taken advantaged of, and I have never had any issues with these folks. Alex will tell me as soon as I point out a car if there are issues that I need to be aware of, to the point where he won't sell me the car. The first car I bought from these folks, I drove it off the lot and the transmission started slipping. I drove it back to Gary and he drove it and told Alex 1st gear was getting ready to die. I was immediately given my money back. I found a 2013 Ford Focus there that Alex and Gary gave a green light. Perfect car. I had reason to go shopping for a second car. Went straight there. Found a Toyota Prius. We thought it needed a new master cylender. They worked on it and worked on it. Found out it needed a sensor and they were going to take it back to the auction. Found a Toyota Camry there and again, perfect car. I wouldn't go anywhere else.

Earlier this week we bought a Mazda SUV from CarMax. I think my hubs paid $125.00 to have it…read moreshipped/driven to the Huntsville store. He had been working with "Johnny" and needed me to insure the yet unseen car, in order to show the CM people both the insurance car and an insurance "binder." I've never had to show an insurance binder in my life. To take a check, we were supposed to show them our bank balance on my phone. I get that, because it was a Saturday and they likely could not verify the funds were available in our account, otherwise. Hubs said this was part of the "express" purchase process and would speed up the transactions and save time. There's nothing express about their "Express" experience. We arrived 3 minutes prior to our appointment and then waited 30 minutes with only the main guy in the front room greeting us and pointing to the waiting area. If I were Johnny, the sales guy, I would have greeted us personally and ensured we were comfortable and pointed that the car was in the heated bay, with a giant yellow (why yellow at Christmas time, I don't know) bow on the hood and made myself available for questions. Also, Johnny likes to text. That's fine; however, some issues are quickly rectified by talking with someone. I tried to call him the day before to understand his insurance requirements and he doesn't answer his phone. This is frustrating. The entire time we were waiting, our car was sitting right there in the bay. We were able to get in and look at and in the car, prior to getting a key. I wanted to ensure we had everything needed to change the tires and a passerby employee helped me with that, and he was very kind. I also wanted to see the spare tire and see if it was a donut or a full size and it was a donut and appeared to have some wear on it. I brought this to the ladies who checked us out and one assured me the repair team would call me Monday about the spare. Of course, no one did. I was disappointed to only get one key fob, also. I also had heartburn with the $499 CarMax processing fee (not required by law), which is fairly prominently displayed on signage on the wall. What exactly does this "fee" pay for? I saw numerous guys and gals sitting around on their cell phones. It would be a great place for the DOGE to implement some cutbacks. On the plus side, the ladies who checked us out were kind, polite and thorough. And, CarMax gives you a 10-day period in which you may return the vehicle.

I filled out questionnaires truthfully and a a vehicle with only 16,304 when I filled out…read morequestionnaires. We drove 50 miles to our appointment only for them to cut the offer by over 3,000 dollars due to odometer discrepancy-they apparently counted the miles we drove. I am 77 years old and don't appreciate someone thinking they could take advantage of me especially since,the round trip was aboutm100 miles.