DO NOT USE THIS OIL CHANGE ESTABLISHMEMT IF YOU HAVE A FOREIGN CAR , like an Audi or BMW! I have…read moreused this establishment a 100 or so times due to having 2 vehicles and traveling for work and the new crew they have working either don't know what they're doing or don't know anything about cars! I went in today for a regular oil change. They couldn't find me in the system. Had to fill out a paper that asked only my name and address. After they had finally pumped out my oil without asking any questions about my vehicle! I stepped out of the car and told them not to put 10W 30 weight in the car, at that point, I was informed they had checked "their" computer and it had recommended a speciality European oil and it had been ordered! This all without checking the sticker on the engine that clearly stated 5X20 weight. The oil was put in my car without further approval and when I got the bill they had added an extra $45.00 for specialty oil on top of the price of the oil cost. Further, it's a small thing but worth mentioning. There was bird poop on my passenger window, when I asked if he was going to clean that side, he said he had but couldn't get that off. I pulled some cleaner out of my car and he cleaned it off just fine, this time I saw him do it. Ordinarily this place is expert, but this new crew is as I said inept or just don't know what they're doing!!!! And they never did reset my internal computer to let me know when my next oil change is just handed me a sticker!!!!!! WORD TO THE WISE..BEWARE!

I had a rental car from KY to FL and realized in AL that the a/c was barely working. My husband…read morecalled ahead and Tim said he'd help me. He took my car right away and changed the air filter. I was back on the road quickly.

Great friendly oil change today. I was a little early on getting the oil change and I'll do better…read morein that next time. Extra feidnky staff and he did a great job! Thanks Express Oil!

got oil changed and they left the oil filter. Loose was losing oil but could've caused a lot of…read moreissues thankfully found before major problems. i will not go back.

How on earth do you give this place stellar reviews? My son has purchased a full set of tires from…read morethese folks. He had a tire that seemed to have a leak and he took the tire off and brought it to them along with a bad tire that he wanted to replace. They charged him $20 for the repair. He brought it back home in my trunk. Their shop to my trun to my driveway. No possibility of a hazard. I met my son in the driveway to help him put everything back together. He felt accomplished. Luckily, I caught a glimpse of something metallic as we rolled the repaired tire to his car. Looking closer I knew it was a nail. I immediately tried to call Pep Boys, but they didn't answer three minutes until closing. I understand. We needed the car back in service. Time to invoke the spirit of the previous generation and share it with the next. I sent my son to the Auto Parts store for a repair kit and I taught him how to do it himself when people with the tools let you down or when you only have $10 and not $20. I figured Pep Boys would make things right the next day because they are a reputable business, right? WRONG. My son took the video I shot to them the next day (Highlight pictures from That video are attached for your pleasure),. He also brought his receipt for the tire repair kit, and his receipt where they charged him $20 for the repair...and they told him to go fly a kite. They took advantage of a 17 year old kid, folks. They had the gall to try to challenge their customer's integrity!! These folks aren't worth one star, but that's the lowest I can give them. Don't do business with unethical people like this. I will pay more somewhere else every time for a company that respects me and my issue as their customer.

Purchased a lifetime (of car) alignment package on my new vehicle. Had several alignments done, no…read moreissues. Took it in for some noise issues I thought might be due to wheel bearings. Was told car needed wheel bearings on all 4, brakes and tires (which I knew and was planning to purchase). Was told by several people, it was unusual for all 4 bearings to be bad. Went to a legit business near my work. Only 1 bearings needed replaced, brakes are fine and I am purchasing tires from them. I of course won't be back and will have my alignments done elsewhere as I'm not sure they know what they are doing.

They did a great job on my Mazda. A jiffy lube place said my brake fluid was low. Tire discounters…read morechecked my brakes, fluid, pads and said there were no issues and charged me zero. I did have to make an appointment for the next day after stopping by to discuss my brake "issue." My husband followed me over there for the 0830 appointment to drop the car off and at around 1030 they called to say they were done and there was zero charge. Thanks Tire Discounters, because I fully expected you to drain and replace my brake fluid and replace my brake pads. My car only has 40k miles. An easy 5 stars!

tire rotation and break inspection. prices are crazy high…read more set of break pad and rotors 600 is crazy when I got a price on the rotors for 49 and the break pads for 42. my car only has 45000 miles on it they said I need brand new rotors thats crazy. im never coming back they are in the business of cheating you out of money.

Why do I write this? Because people matter! Engine started ticking extremely loud, of course I had…read moreit towed to the place I had put my trust in, Quicklane. Well, I was told it needed lifters, which could run up to $4,000.00 but it's is a Chevy suburban so they recommended that I take it to a dealership, so I had it towed again to Landers...well, all it needed was oil! Come on y'all who doesn't check the oil first!!!! Well my car is running great.

Poor Communication is Number one issue. They never call you…read moreto let you know what's going on. My LAST experience and I do mean last because I'll never go back , they sat on my car for 24 hours for normal brake pad job, and never called me. On top of that they fit into the stereotype of creating problems to try to charge you more money. They tried to say I had a coolant leak, when I did not. Garbage - a disgrace and disservice to Ford Motor company and its loyal customers.

Absolutely love this Valvoline in Madison! Super fast, friendly, and reliable service every time…read more The team knows their stuff and gets you in and out without hassle. Highly recommend!

Service was slower than normal today. Also had a car come in after me and leave before me…read more Lisandro, also noticed and immediately asked for a check up on my bay. Lisandro was very kind and personable and I enjoyed talking to him while my vehicle was being serviced. He deserves 5 stars! Chera was amazing as well!

Something has seriously changed here--management, mechanics, or both--because this shop has gone…read moredownhill fast. I brought my truck in four times for the same issue. Four. Each visit came with a new explanation, a new part, and the same unresolved problem. Even after keeping my truck for days and promising it was fixed, it wasn't. I finally went elsewhere, and the new shop fixed it right the first time. Now I'm $3K deep and a year into a repair that should've cost around $2K. I chose the wrong shop. Don't make the same mistake.

Came in because both of my belts blew off of my 2002 Mazda protégé ask them to replace both belts…read morethey said I needed a new alternator because my alternator was broken... so the alternator wasn't broken the mounting bolt backed out of the bracket that holds the alternator In the correct spot.... wasn't hard for me to figure out and do myself so express tire/the mechanics that worked there knew that a bolt needed to be replaced along with the belts but thet wanted me to pay $800 in labor and parts for a bolt they could've charged me for instead they waste my whole day and try to upsell me on parts that I don't need do not recommend this place stay far away