just pull in and know your stuff is done proper and be out in no time. no up selling, no bs. in and…read moreout. i'll be going here from now on. i left a cohiba as a tip lol.

I came here on Father's Day to get my oil checked before going on a road trip. To Valvoline's…read morecredit, they told me I did not need an oil change, which I actually knew, but wanted it checked anyway. I asked them to please check all my fluids and the air in my tires, which they were happy to do. The technician told me I needed break fluid. I found this interesting, because my car had just turned 40,000 miles and I had never in my life added break fluid to a vehicle. He said to take it to a brake place and mentioned two, and have my brake pads checked and the fluid adjusted. After getting home, I thought, "Why didn't he top off the brake fluid?" I went back the next day and was told "they don't do that," and they suggested going across the street to Tire Discounters. Tire Discounters told me that brake fluid is not something people "top off" or add at home due to its flammability and that they needed to schedule me an appointment to have the brake pads checked. This was a huge waste of time and effort that should have been explained better and more thoroughly by the Valvoline Team. Thankfully, the car checked out great at Tire Discounters and they did not charge me anything and I've had no issues with the car. I had to knock a star for the poor communication with the Tech at Valvoline. Also, I don't like that Valvoline doesn't check your brake lights, head lights, turn signals and horn. As you know, its impossible to check these things yourself. I had them replace my rear window wiper blade and, to their credit, they did a good job on that.

DO NOT USE THIS OIL CHANGE ESTABLISHMEMT IF YOU HAVE A FOREIGN CAR , like an Audi or BMW! I have…read moreused this establishment a 100 or so times due to having 2 vehicles and traveling for work and the new crew they have working either don't know what they're doing or don't know anything about cars! I went in today for a regular oil change. They couldn't find me in the system. Had to fill out a paper that asked only my name and address. After they had finally pumped out my oil without asking any questions about my vehicle! I stepped out of the car and told them not to put 10W 30 weight in the car, at that point, I was informed they had checked "their" computer and it had recommended a speciality European oil and it had been ordered! This all without checking the sticker on the engine that clearly stated 5X20 weight. The oil was put in my car without further approval and when I got the bill they had added an extra $45.00 for specialty oil on top of the price of the oil cost. Further, it's a small thing but worth mentioning. There was bird poop on my passenger window, when I asked if he was going to clean that side, he said he had but couldn't get that off. I pulled some cleaner out of my car and he cleaned it off just fine, this time I saw him do it. Ordinarily this place is expert, but this new crew is as I said inept or just don't know what they're doing!!!! And they never did reset my internal computer to let me know when my next oil change is just handed me a sticker!!!!!! WORD TO THE WISE..BEWARE!

I had a rental car from KY to FL and realized in AL that the a/c was barely working. My husband…read morecalled ahead and Tim said he'd help me. He took my car right away and changed the air filter. I was back on the road quickly.

Great friendly oil change today. I was a little early on getting the oil change and I'll do better…read morein that next time. Extra feidnky staff and he did a great job! Thanks Express Oil!

Do not go to this place to get your oil changed first the guy that was working on my car…read moredisappeared for 10 minutes. Have no idea what he was doing next two days later notice that they didn't screw back on my kick plate!

How on earth do you give this place stellar reviews? My son has purchased a full set of tires from…read morethese folks. He had a tire that seemed to have a leak and he took the tire off and brought it to them along with a bad tire that he wanted to replace. They charged him $20 for the repair. He brought it back home in my trunk. Their shop to my trun to my driveway. No possibility of a hazard. I met my son in the driveway to help him put everything back together. He felt accomplished. Luckily, I caught a glimpse of something metallic as we rolled the repaired tire to his car. Looking closer I knew it was a nail. I immediately tried to call Pep Boys, but they didn't answer three minutes until closing. I understand. We needed the car back in service. Time to invoke the spirit of the previous generation and share it with the next. I sent my son to the Auto Parts store for a repair kit and I taught him how to do it himself when people with the tools let you down or when you only have $10 and not $20. I figured Pep Boys would make things right the next day because they are a reputable business, right? WRONG. My son took the video I shot to them the next day (Highlight pictures from That video are attached for your pleasure),. He also brought his receipt for the tire repair kit, and his receipt where they charged him $20 for the repair...and they told him to go fly a kite. They took advantage of a 17 year old kid, folks. They had the gall to try to challenge their customer's integrity!! These folks aren't worth one star, but that's the lowest I can give them. Don't do business with unethical people like this. I will pay more somewhere else every time for a company that respects me and my issue as their customer.

Purchased a lifetime (of car) alignment package on my new vehicle. Had several alignments done, no…read moreissues. Took it in for some noise issues I thought might be due to wheel bearings. Was told car needed wheel bearings on all 4, brakes and tires (which I knew and was planning to purchase). Was told by several people, it was unusual for all 4 bearings to be bad. Went to a legit business near my work. Only 1 bearings needed replaced, brakes are fine and I am purchasing tires from them. I of course won't be back and will have my alignments done elsewhere as I'm not sure they know what they are doing.

They did a great job on my Mazda. A jiffy lube place said my brake fluid was low. Tire discounters…read morechecked my brakes, fluid, pads and said there were no issues and charged me zero. I did have to make an appointment for the next day after stopping by to discuss my brake "issue." My husband followed me over there for the 0830 appointment to drop the car off and at around 1030 they called to say they were done and there was zero charge. Thanks Tire Discounters, because I fully expected you to drain and replace my brake fluid and replace my brake pads. My car only has 40k miles. An easy 5 stars!

Buyer BEWARE. Be careful if you choose Tire Discounters because they offer a Free Alignment and Oil…read moreChange wit/ h purchase of four tires. First they may not perfom the alignment. After I bought my tires I was told that they could not perform an alignment due to my truck having after-market A-Arms from a Rancho lift. I thought OK, if you say so. However, the Chevrolet Dealer had no problem performing an alignment. Second, the Oil Change is only good for 3-months, so if you are not ready for an oil change it is worhless. Thirdly, and this is what prompted me to write this review, their scheduling for follow-up Rotation & Balance is horrible. I was contacted after making an online appointment to ask if I would be waiting for the vehicle. As a result of saying yes, it was recommended to me to choose the next day to ensure the vehicle would get prompt attention. HOWEVER, that was not the case. After waiting an hour and 40 minutes (including the 30 minutes I showed up early) my vehicle was still not in the bay being serviced. In the words of Seinfeld, you know how to take the reservation, you just dont know how to honor the reservation. So disappointed in the whole Tire Discounter experience. In the future I will use a locally owned business!!

Poor Communication is Number one issue. They never call you…read moreto let you know what's going on. My LAST experience and I do mean last because I'll never go back , they sat on my car for 24 hours for normal brake pad job, and never called me. On top of that they fit into the stereotype of creating problems to try to charge you more money. They tried to say I had a coolant leak, when I did not. Garbage - a disgrace and disservice to Ford Motor company and its loyal customers.

Why do I write this? Because people matter! Engine started ticking extremely loud, of course I had…read moreit towed to the place I had put my trust in, Quicklane. Well, I was told it needed lifters, which could run up to $4,000.00 but it's is a Chevy suburban so they recommended that I take it to a dealership, so I had it towed again to Landers...well, all it needed was oil! Come on y'all who doesn't check the oil first!!!! Well my car is running great.

Absolutely love this Valvoline in Madison! Super fast, friendly, and reliable service every time…read more The team knows their stuff and gets you in and out without hassle. Highly recommend!

Service was slower than normal today. Also had a car come in after me and leave before me…read more Lisandro, also noticed and immediately asked for a check up on my bay. Lisandro was very kind and personable and I enjoyed talking to him while my vehicle was being serviced. He deserves 5 stars! Chera was amazing as well!

Taylor at Express Oil came back and made things right. I am pleased with the outcome.read more

Came in because both of my belts blew off of my 2002 Mazda protégé ask them to replace both belts…read morethey said I needed a new alternator because my alternator was broken... so the alternator wasn't broken the mounting bolt backed out of the bracket that holds the alternator In the correct spot.... wasn't hard for me to figure out and do myself so express tire/the mechanics that worked there knew that a bolt needed to be replaced along with the belts but thet wanted me to pay $800 in labor and parts for a bolt they could've charged me for instead they waste my whole day and try to upsell me on parts that I don't need do not recommend this place stay far away

Paid $75 for a tow to Martin Automotive only to have Joey not even touch our vehicle. I have all…read morethe text messages to prove how untruthful he was to me. Claiming he was working to get our power steering pump replaced stating it needed a serpentine belt that he ordered and was waiting on. Then wouldn't answer phone calls. I specifically told him we were on our way to Orange Beach and needed it fixed ASAP. He said he could get it done it a couple hours and send us on our way. Only to try and put us off till the next day. I had to pay for an Uber to go and get my van and drive it with bad power steering pump to save the rest of our family vacation. When I got to his place he wouldn't answer the door. He had his uncle give excuses why he hadn't touched our vehicle. My family lost an entire days vacation time in this situation. DO NOT DEAL WITH THIS GUY!!!!!!

I bought a used car. Joey did a lot of work to it to try to get it running and after all he did,…read morethe engine crapped out so he had to put a new used engine in it. He did not charge me for any of the work he had done before he put in the new engine. he also found and changed the axle and CV joints in the front. on top of that, I found another concern after he had delivered the car and he came and picked the car up for me and changed the brakes. I am so happy to find an honest mechanic with such high integrity I would highly recommend him. Thanks again, Joey!