The design center was very easy to find, it's on the right of the building when we entered. The…read morefront lobby is nicely decorated ad the whole office is very open with 2 samples of the bathroom and one kitchen. All of the samples are pretty straightforward and easy to pick from since everything is well organized. Deb was our assistant and she was very helpful with our designing process. Therefore, we only spent the total of two hours instead of four deciding on which color cabinet or carpet to go with. We had a budget to stick to so we didn't need to explore that many upgraded options. Although, we felt like the office was a little unprepared when we got there because we had to wait for Deb to printout the documents, which took a bit of our time. Also, there was no one greeting us when we walked in so we just stood around for 15 minutes. There's a coffee machine and some snacks as well as water in the lobby, which I had to get to myself since I was thirsty, but our assistant didn't offer it to us. So that's lacking on customer service as well. I'm just glad this is done and over with, now I'm excited to move in our new home soon.

Recently we purchased a mattamy home. After moving in we saw it was a crack in the tile floor in…read morethe living room. After calling the warranty center I was told to email the warranty center pictures. I sent two pictures of the crack and three follow-up emails. I got no response and even gotten a response after leaving the message with the warranty center. I'm currently hiring a local law firm in Jacksonville to file a lawsuit against Mattamy homes. Please do not buy one of these homes they are not well built and they will literally avoid you if you try to get in touch with them about a problem. This is one of the the 4 cracks in my new home.

HABIJAX has been a great place to spend our days off from work to volunteer whether it is at the…read moreReStore or one of the home build sites.

Great place , great atmosphere and great prices. Would highly recommend for D.I.Y oriented people…read more The people are friendly and for a great cause.

Run as fast as you can from these builders because they are The Worst! Had a home built in…read moreFernandina and not only were they a year behind in construction completion (this was 2 years before Covid) but the electrical was installed improperly by Strada and the roof leaked and since it wasn't visible for a couple of months, at least, we developed mold inside the walls! The windows were also installed improperly and most of them wouldn't close enough to lock. The dishwasher was never secured under the countertop and the stove was never installed properly either; both appliances were just shoved into place without anything further being done. Run as fast as you can from these guys. Not only poor subcontractors but their Project Managers were disinterested and we ended up having to have those issues addressed ourselves! Run, run I tell you!

I wish I would have read the first review before I committed to having a house built. There has…read morebeen problem after problem since the very beginning. Work orders are ignored and sub contractors seem to be working without over-site, causing many mistakes. Very frustrated and wish I had never signed a contract.

Very poor workmanship and the do not stand behind their warranty. They built our custom home and…read moreit took them over 2 years. We had poor workmanship trouble throughout the process and are currently under litigation. They are not taking responsibility for their poor workmanship and is delaying the process to settle this dispute.

From the owner: Envision Custom Homes is a Northeast Florida residential design firm with a 15-year history of…read morecreating custom Southern low-country and coastal-style homes--specializing in show stopping outdoor living spaces and smart home technology. At Envision Custom Homes, we aren't just architects or designers or builders. We are listeners. We are guides, offering to take your vision of a dream home and make it reality. We promise creativity, efficiency, quality, and transparency throughout the whole process. Planning Every day, our goal is to go above and beyond when building a custom home. That means using the highest quality materials and newest technologies to ensure happy customers and superior home construction.

This isn't specifically a review for the Design center, but it is for Drees Homes Jacksonville…read moreCustomer Service. This is the second review that I am leaving. This review is due to the lack of repairs that were indicated on 3 independent inspections. We provided the first report and were assured that everything would be fixed...it was not. Same with the second inspection and now the third. We met with Chad Z. today and were informed of all of the things Drees will not fix. Here we are nearly a year after moving in and 3 inspections later, roof repairs have not been done (and we are entering hurricane season), the bathtub finishing is chipping, there are cracks in the ceiling and by the bathroom window, there was a vent upstairs that was and still is covered by the drywall, the drainage in the spare bathroom is slow, the air handler is leaking, the exterior wall penetrations are not sealed, there is no downspout on the secondary roof, there is no insulation card to see if the levels of insulation are correct, the water meter box is not installed properly, our shower door was installed incorrectly, we have visible joint seams, our shelving was not installed properly, the garage door is in need of repair (will not reverse when met with resistance), which poses a safety hazard and the attic door in the mechanical room is not attached to anything, just screwed into the trim. We had hopes that Mr. Z. would be receptive and would provide the customer service that Drees Homes claims to have, unfortunately, that was far from the case. He told me that Drees Homes "does not have to fix anything on an independent inspections, only county inspections". When asked several times for him to provide me that information in writing he refused, stating "I don't have to".When asked if he can help me to understand what is covered under warranty, he told me "no, that is the homeowner's responsibility". It seems that Drees claims on it's website about having "Stellar Customer Service" is anything but honest. These photos were taken during our inspection and today. Anyone who is considering building with Drees Homes, specifically the Jacksonville Division, I highly suggest you check out the Better Business Bureau Reviews https://www.bbb.org/us/ky/fort-mitchell/profile/home-builders/the-drees-company-0292-322 and others. Do your research. Their homes may be pretty on the outside, but the quality is terrible and the customer service is even worse. Once you sign, you are on your own. I also suggest that you steer clear of this company, it has been issue after issue and no one is willing to do right thing.

I really have mixed feelings about this place. It all started the first time we visited the…read morelocation and we were told do so. We asked if we needed an appointment and were told no, just go anytime. Once we get there we are told no appointments necessary was correct, but they only do the tours every Saturday and Sunday. Well we came back on Saturday morning as they told us to only to be told that they do it every other weekend; but it is by appointment only. By this time we are way confused and frustrated. So we tell them we want to make an appointment; and so they did. The appointment was for a Thursday (not a Saturday or Sunday) which also confused us. Finally when we show up on Thursday we get to the tour and get to pick out everything we wanted for our KB Home we were building; at the time... Our tour guide salesperson Sonya was super nice and super helpful; but as things go with this place she said it was her last day and she'd be handing us off to another person. Holy cow, how much more confusing can this place get. So she gives us to Audrey who was also as nice, but we didn't deal with her much; just emails. Pretty much the studio has everything you need to enhance and upgrade the KB Home home you are building; but it's all pretty generic. The pricing is pretty much outrageous if you are upgrading from the standard included equipment, appliances, counters, paint, etc; and don't buy anything that isn't an upgrade. For example the new homes do not have refrigerators; but you can buy one here for about a thousand more than Lowe's. Overall, you start by buying your KB Home; then you go here and get a halfway decent home be prepared to spend around $20k on the low end. Due to COVID-19 pandemic we backed out of our contract with KB Home because it was taking too long for the permitting and then corporate approvals; and the fact that the market was starting to tank including investments. It was really just a mess. Would I buy a KB Home? Yeah, I would. But next time we attempt to do something like that I want all the pricing upfront.

As our KB Studio experience was virtual and not a live in-person experience, we had to rely on the…read moreKB representative to show us everything virtually and answer all of our questions. I was positively amazed at how knowledgeable, kind, and patient Mary Jo Lorine was in guiding us through the selection of innumerable options/choices! She put all of our concerns at ease. I relied on her expertise as she explained everything in detail - - could'nt have done it without her! Thank you Mary Jo!