Great experience with Rafael Inc. and manager Nick. They did exactly what we asked for, were always…read moreresponsive when we needed anything, and the kitchen turned out amazing. Very professional team and great quality work. Highly recommend!

The actual few people (2-3) who did the work taking out the backsplash, installing the new…read morecountertop and redoing drywall and redoing floor tile were excellent. The biggest issue was the bait and switch with Rafael. They sold us on a contract that laid everything out of what things would cost. But it didn't. We were installing under cabinet lighting. Do you think they would have considered if the electrical needed upgrading? No. $6,000 unexpected costs and it was too late at that point the old counter tops were ripped off and then they discovered it. They added $500 additional costs for undercabinet outlets even though they bid the job knowing we wanted that. They ALMOST tossed the garbage disposal even though we specifically said it works great and we want to keep it. If we were not watching them they would have tossed it. We said we wanted them to remove stupid pillars from our dining room and they bid the job including that. Then later said we would have to get tile and they would have to add on $ for that part to install tile. The project manager did not come earlier when we had time to have them start earlier and then blamed us for stalling the project? They ordered the wrong crown molding and then wanted to charge us for matching crown molding. They didn't tell us they would need to charge us for a port-a-jon at $600 - they assumed for months they could use our bathroom. Overall the end product was awesome. Looks amazing. But the contracting and contractors ordering the real people to do the work need to be much much better at bidding the job accurately and then working with the customer to address their issues without at $6500 upcharge on a less than $50,000 remodel.

Villini is a private, upscale, gated single-family community at Glen Kernan with exclusive 52…read morehomesites featuring four to five bedroom single-family detached homes. The development's prevailing theme is a rustic architecture reminiscent of Tuscany. Most homes' floorplans include center courtyards and beautiful custom driveways & garage door entries. A great perk for Residents - all have full access to Glen Kernan Golf & Country Club amenities.

Our experience with Dostie was superb. We specifically were blessed to work with David H. and after…read morespending months working with him, he and the builder gave us the exact family-feel we were looking for. David was extremely attentive to our needs, timeline, and considerate that we were moving two children and two dogs. Any questions we had were answered quickly and clearly, and the attention to detail and customer service was 10/10. Our home was a spec / quick move-in but felt custom to us. Any little imperfection was immediately taken care of and remedied. The communication flow amongst the team at Dostie was solid and everyone held each other accountable. Compared to some of the larger high volume builders, you could just tell Dostie and their employees spent more time on the details instead of cranking out homes too quickly. We really appreciate David working with us and being patient with us. The timing couldn't have worked out better! Highly recommend this builder in Northeast FL.

Awful!! Would never recommend them for a new build. Taking forever to complete a new home. Signed…read moreover year and half ago. Every excuse of why nothing gets completed. stay clear!!

The design center was very easy to find, it's on the right of the building when we entered. The…read morefront lobby is nicely decorated ad the whole office is very open with 2 samples of the bathroom and one kitchen. All of the samples are pretty straightforward and easy to pick from since everything is well organized. Deb was our assistant and she was very helpful with our designing process. Therefore, we only spent the total of two hours instead of four deciding on which color cabinet or carpet to go with. We had a budget to stick to so we didn't need to explore that many upgraded options. Although, we felt like the office was a little unprepared when we got there because we had to wait for Deb to printout the documents, which took a bit of our time. Also, there was no one greeting us when we walked in so we just stood around for 15 minutes. There's a coffee machine and some snacks as well as water in the lobby, which I had to get to myself since I was thirsty, but our assistant didn't offer it to us. So that's lacking on customer service as well. I'm just glad this is done and over with, now I'm excited to move in our new home soon.

Recently we purchased a mattamy home. After moving in we saw it was a crack in the tile floor in…read morethe living room. After calling the warranty center I was told to email the warranty center pictures. I sent two pictures of the crack and three follow-up emails. I got no response and even gotten a response after leaving the message with the warranty center. I'm currently hiring a local law firm in Jacksonville to file a lawsuit against Mattamy homes. Please do not buy one of these homes they are not well built and they will literally avoid you if you try to get in touch with them about a problem. This is one of the the 4 cracks in my new home.

We were looking to build at the beach, then started checking out neighborhoods. Avalon is located…read moreat the northern end of Ponte Vedra Boulevard where it meets A1A and pulled the flyer on one of the lots out there. We met with Adam Merrill and he had plans for our build design within a week. We are so far super impressed with his experience and pricing and have decided to go with this company. I strongly recommend.

From the owner: John Merrill Homes brings dream homes to life in select areas of Florida’s Duval, St. Johns, and…read moreNassau Counties. Whether it’s a new build from the ground up, an addition, or a renovation, our experienced team will guide you through every step of the search, design, and construction process to create a beautiful, functional home tailored to your family’s unique needs and tastes.

Run as fast as you can from these builders because they are The Worst! Had a home built in…read moreFernandina and not only were they a year behind in construction completion (this was 2 years before Covid) but the electrical was installed improperly by Strada and the roof leaked and since it wasn't visible for a couple of months, at least, we developed mold inside the walls! The windows were also installed improperly and most of them wouldn't close enough to lock. The dishwasher was never secured under the countertop and the stove was never installed properly either; both appliances were just shoved into place without anything further being done. Run as fast as you can from these guys. Not only poor subcontractors but their Project Managers were disinterested and we ended up having to have those issues addressed ourselves! Run, run I tell you!

I wish I would have read the first review before I committed to having a house built. There has…read morebeen problem after problem since the very beginning. Work orders are ignored and sub contractors seem to be working without over-site, causing many mistakes. Very frustrated and wish I had never signed a contract.

My home buying experience was with Amelia Sabater. I actually met Amelia at an Open House, and…read morewhile I needed to wait to purchase my new home, I knew I wanted her to be my realtor when the time came for me to make my new home purchase. Amelia is personable and knowledgeable. Every part of the process is made easier, because she is involved. She is patient with explaining parts of the home buying process you might not understand. My home buying process had some curveballs, but she worked with the seller and the inspector to make sure the home was up to par. She is the best realtor I've come in contact with, and I'd utilize her services again in a heartbeat!

Due to the positive experience we had, this is a genuine pleasure to write this unsolicited letter…read moreas a strong recommendation on behalf of Ms. Jennifer Hendry, CRB who is a broker/steward of CrossView Realty & CrossView Property Management, in Jacksonville, Florida. Ms. Jennifer Hendry, CRB is an exceptional person who helped us in the numerous real estate properties in the Jacksonville area in the St. John's River. I feel I can apply a reliable yardstick in assessing her, especially since I have been an Associate Professor in the Doctoral Program at Nova University School of Professional Psychology for over 12 years, published over 40 scientific articles and books, have been in practice for over 40 years as a licensed psychologist in the state Florida, I have been a member of over 15 insurance networks in which I specialize in the treatment of children, adults, seniors and other specialized areas and I have purchased several homes and condos in Florida. In the experience and transactions between my wife and myself Ms. Jennifer Hendry, CRB always impressed us with her competence in handling questions which we had, her expertise, sensitivity, maturity, willingness to go beyond the call to get questions answered, show us a wide variety of properties within our range, her effectiveness in handling other realtors who were difficult and she is clearly a dedicated caring agent with has high ethical standard. She will unquestionably impress you. I highly recommend her without any reservations as a superb broker/steward if you ever have any need for a superb agent for any type of Realty. Despite returning home and we have been uncertain where we might live, Ms. Jennifer Hendry has continued to provide us with objective information without any pressure. It has been an extreme pleasure dealing with her and we strongly encourage you to contact her.

Avoid! The management is rude and the design center is a rip off. Do not care about their residents…read moreonce a deposit is made.

This is a case of the textbook "buyer beware". In August of 2022, my husband and I were looking for…read morenew construction in the St. Johns area and came across Riverside Homes and their sales rep, Trisha Ziemba. During our walkthrough of their model, we asked Trisha how long it would take to complete the building of the home from the signing of the contract. We were told by Trisha that it would be about 14 months so around October 2023. We explained to Trisha that we would prefer the home to be completed in August of 2023 so that our oldest could start school at the start of the school year. We decided to move along and Trisha explained that we would need to hand her a check for $5,000 to reserve the lot. She explained that the payment was non refundable and was required to reserve the lot. We believed her. As we were leaving the sales center, Trisha explained that it could take about a week or more to reserve the lot. Two days later, I emailed Trisha some questions including whether or not it was possible to move the completion date from October 2023 to August 2023. Trisha addressed the other questions in the email but did not address whether August 2023 was a possibility. Every single time we requested the complete list of options with pricing, she would respond saying that the list was too long. She eventually sent a partial list of only the structural options. Two weeks later, Trisha sent my husband and I the Purchase and Sales Contract to sign. Upon review, we noted that there was no completion date in terms of when the home would be ready. Instead the contract stated that Riverside could take 2 years to even start building. Trisha stated that she could not add the promised date of October 2023 to the contract because of COVID etc. Trisha was adamant that nothing could be changed despite her initial promises. We felt deceived. Trisha had recommended two preferred mortgage lenders to us. One of the lenders who we applied to and got pre-approved explained to us that Trisha secretly requested that our lender have our file go to underwriting! We explained to the Lender that Trisha (as per the contract) is going to wait another 2 years to even start building, so why would we go through the process for underwriting for a home that would take more than 3 years to complete? Again, Trisha did not explain this extra condition to us and only stated that we needed to obtain a preapproval letter from her preferred lender. All the time, she was requesting that the lender have our file go into underwriting. Very shady. The lender explained to us that this is what Trisha and Riverside Homes does to their customers/clients....they try to push for underwriting without the buyers' consent. So, we never signed the Sales Contract with Riverside due to the dishonesty and lack of disclosure by Trisha and Riverside Homes. We asked back for our $5000 lot reservation deposit and....as you can guess.....Trisha and Riverside Homes said no. Trisha pretty much avoided all the promises she made to us before taking our $5000 check and said "oh, it's non-refundable". I would like anyone that is considering buying from Riverside Homes to ask for all the information upfront and most of all, get everything in writing before handing over anything. My husband and I have purchased new construction homes a few times from bigger builders and have never seen this level of dishonesty. Terrible. My advice to potential customers of Riverside Homes: a) Before handing over any money, have an attorney review the document to ensure that you are aware of your rights b) Before signing any contract, ask to see a full listing of option pricing c) Get it in writing. Please do not assume that what the sales agent says is what you will see in their contract.