This location is not focused on patient care. They make you feel like a burden for them having to…read moredo their job. Medical records is very unprofessional and not polite. Emergency room on call doctor needs help with their bedside manner. Very disappointing, and will definitely drive the 55 miles North to go to Northern Inyo hospital from now on.

The night nurse at Unit 2, Mr Paul Hays, is an absolute @$$hole!! The guy has such a terrible…read moreattitude towards anyway who comes in. He angrily puts meds away and is always sooooo rude to talk to! Would never recommend anyone . Nursing board needs to look into his work. Super douche bag

Unstable financial status.Revolving door status for the…read more CEO position. No permanent CEO for several years. Compared to Mammoth Hospital, the services are limited. Only exception is obstetrics and even then there doesn't seem to be a stable provider base. All information obtained from publicly available sources and nih.org

Just the best care we have ever had! One of the top reasons we must stay in Bishop! The staff truly…read morecares about your health and well being!. From beginning to end the front desk, nurses, PA's, doctor's snd billing department...they all care! The PA's, Matt and Tammy are knowledgeable, friendly, patient and kind!

This hospitals emergency was amazing everyone was super kind and walked us through everything that…read morewe need

Thank you guys for taking me in and handling my issues so quickly. I had gone in there with an…read moreabscess on my side . It turned out to be MRSA.. they got me in and out of there quickly and told me how to take care of myself. Got me on antibiotics. I got a phone call from the doctor a few days later to confirm that it was MRSA and explained to me that if it continued what I might need to do. Thank you again everyone what a great clean nice facility

Was diagnosed with tennis elbow. That was the easy part. Took several weeks to schedule an…read moreappointment for PT treatment at their Bishop facility, which is excellent when and if you can get in. Once in, it was difficult to establish an appointment schedule to continue treatment. Somewhat short on staff, but servicing two counties is a challenge. Happy they are here.

Amazing I live four hours away and am a type one diabetic and somehow lost my blood machine I went…read morein they checked me in and were so helpful they were soooooo nice and even gave me one to keep with me!!!!!!!!!!!!!

I came in by ambulance and they took immediate care of me. Checked on me throughout the time I was…read morethere and did all the appropriate tests to make me feel they were researching how to care for me. Everyone was so gracious and kind. Thank you to all the members of Staff in the ER. I appreciated you this morning.

I had an appointment with a visiting nephrologist with which was changed from the original…read moreappointment. The problem is the receptionist didn't leave a message. I don't live in Ridgecrest so I called the number in spite of the fact it didn't mention it was a hospital number. I was told the Clinic was across the street from the hospital. I arrived on time to the Medical Office but all the doors were locked. There was a frail elderly man trying to gain access also. I called the number and told the receptionist I couldn't gain access to the building. She sarcastically said we have been seeing patients all day. I clarified the building was across the street from the Hospital and in front of the Marriott. I finally gave up and hung up on her. Someone else called back and gave an address of a street name I couldn't pronounce and certainly couldn't couldn't spell. She told me to put the address in my smart phone. I am a senior citizen and I can't see the screen of my phone in the sun. After driving over 2 hours to get to the appointment I just had to leave. This whole epic could have been avoided if they would have texted me an address and an appointment verification. The elderly man that was there also just left. Unbelievably poor patient service. I hope the Dr is aware the poor quality of the staff is preventing him from seeing patients

I've been a patient at SVDH a couple of times once for 5 days and found the staff exceptionally…read morecaring and professional. I've also had a stay at Visalia's hospital which was good but not any better than SV. Most of the reviews appear to be about ER visits. I've been there several times for myself and once with my 4 year old nephew. when its a true emergency ie. severe allergic reaction with potential antiphallic shock and in another case heart attack and dog bite, the staff immediately reacted. When the problem is just flu, stomach problems or in some cases people shopping for opioids they are triaged to the bottom of the list. The problem with most ERs is people use it rather than go to a doctor's office, creating crowds at times. It is understandable since many people do not have medical insurance and can't afford a doctor. All of which is a product of the USA's inadequate, expensive, profit driven health care system.

This hospital is a joke and to the owner who doesn't take things seriously. The service is terrible…read moreand the doctors are racism. This hospital needs to be more professional. All the doctors are a joke. This hospital is all about favoritism and loyal to your master. Can a doctor sla/hit or yell or curse at their employees or patients. I think that should be a lawsuit or this hospital needs to be shut down. I saw everything and have everything on video

Most of the staff is fantastic. Dr Hall is quite the opposite from any Dr you would hope to ever…read morehave the misfortune to Meet, however. From misdiagnosis to the least empathy and compassion in medicine, he is a treat, and discard type and has the demeanor of a angry Rottweiler. His arrogance is nauseating and he makes it clear who he serves. Definately NOT the Lord Jesus.

I recently was in the hospital 3 times one for an allergic reaction the second was because I was…read morethrowing up and the third chest pain... they didn't write down what they gave me for the allergic reaction. I saw Peter Newell the first time. They are horrible when they say they will. They didn't treat me right for throwing up... they told me it was a stomach bug... which it's not... I saw Paul Giem the second and third time. They gave me something that isn't even available in the US!!! They told me how I felt is normal... They shouldn't even be open!!!! Horrible nurses and staff they don't deserve to be open. I would rather see my primary than sit in the ER for hours. My stomach is so upset after what they gave me.

Brought my mom in as she was septic and the ER staff was amazing but once she got admitted to…read more3South the care was no longer there. I watched staff for 4 hours on day one and they would come in and check her vitals and leave but never emptied out her full catheter bag nor offer her water. I finally ended up emptying out the bag at hour 2 and asked the next nurse how often are they supposed to empty it out and she told me "oh just push the call button and we will come". So I guess it's not part of their patient care to check catheter bags unless patient requests for it to be emptied out. Day 2 still in 3South, I came in and her IV machine was beeping and it can be heard in the hallway. It took a nurse an 45 minutes to come and check the IV machine which was not pushing her fluids. Day 3 still in 3South, my mom calls me to tell me she hit her call button and had been waiting about 10 minutes to get help to use restroom but no one came and she ended up soiling herself. I HAD to call to get a CNA to go check on her and that still took another 10 minutes. When the CNA finally comes into the room, she asks my mom "Do you want something to clean yourself?". Ummm, hello she couldn't get up on her own to use the restroom so you think she can clean herself?? Really?? By far the worst care I've seen so far offered by this hospital. I do want to say I am giving it a 3 star as she had a wonderful RN and CNA at night who took really good care of her and my mother made sure to tell me how well they took care of her. Seems like the lack of care is on the day shifts.

1 STAR - A PATTERN OF INTIMIDATION, DISMISSAL, AND FAILURE OF BASIC CARE…read more I waited a long time before writing this review because I wanted to be fair and accurate. Unfortunately, after multiple emergency room visits, I feel an obligation to document what I experienced so other patients -- and leadership -- understand what is happening here. This was not one bad interaction or an overwhelmed shift. It was a pattern of deeply inconsistent care, ranging from truly exceptional compassion to behavior that was dismissive, intimidating, and completely inappropriate in a healthcare setting. THE STAFF WHO DID IT RIGHT It is important to acknowledge the individuals who genuinely embodied what emergency care should be: * Katie, RN -- Calm, compassionate, grounding, and professional during a severe panic attack. * Stephanie, BSN & Douglas, LVN -- Absolute angels. Consistently kind, attentive, patient, and humane across visits. * Matthew, PA-C -- Took the time to listen without judgment and treated me with respect. * Initial Security Team -- Treated me with dignity and kindness, helped me safely off the floor during a panic attack. * Alexandra Rogers, Phlebotomist -- The best blood draw experience I've ever had. Gentle, skilled, and compassionate. * Amber C., Patient Access Specialist -- Warm, welcoming, and grounding. * Third ER Visit Physician (MD) -- Truly exceptional bedside manner, professionalism, and advocacy. I am genuinely honored to have received her care. These individuals are the only reason this review is not zero stars. THE DISTURBING PART During my first ER visit, I witnessed a young boy experiencing crushing chest pain that went unaddressed for an alarming amount of time. His mother explained he had fallen while playing sports and the pain had worsened to the point they came to the ER. Watching a child in obvious distress without timely escalation was deeply upsetting. When I attempted to document events using voice-to-text, the response from staff escalated instead of de-escalated. * Anna, RN spoke to me rudely, told me to "sit down," and warned me not to record. * The interaction became confrontational rather than therapeutic. SECURITY USED AS INTIMIDATION Instead of calming the situation, Evan L., Security, was called. He told me I needed to "be respectful" or I would be forcibly signed out AMA without receiving care. His tone and presence felt punitive and coercive. Being threatened with loss of medical care while already in a medical crisis was frightening and inappropriate. Hospital security should exist to protect patients -- not intimidate them or threaten removal of care. A MOMENT THAT SHOULD NEVER HAVE BEEN NECESSARY Later, as I was returning from my own EKG -- which was significantly worsened due to the stress of the earlier nurse and security interaction -- I saw that the boy with crushing chest pain was finally called for an X-ray. His mother and I shared a brief moment of relief that his pain was finally being taken seriously. It should not have taken that long. DENIAL OF BASIC HUMAN NEEDS During a severe panic attack, I repeatedly asked multiple staff members for water. No one brought me any. I only received water because a friend brought it from outside the hospital. Denying water to a patient in acute distress is unacceptable. ADDITIONAL UNPROFESSIONAL CONDUCT * Clarissa, ED Tech treated me disrespectfully and refused to tell me my weight after I requested it. * Alyssa, LVN rushed my discharge, provided no education, and failed to ensure prescriptions were sent. The pharmacy later confirmed they received nothing, including essential asthma medication. * Andy, PA-C appeared distracted, failed to provide water, refused to identify himself during a follow-up call, and hung up without resolving a medication issue. These failures delayed care and caused unnecessary stress. FINAL THOUGHTS This emergency department has outstanding individuals, but also serious systemic and cultural problems that cannot be ignored. No patient should ever: * Be intimidated by staff or security * Be threatened with removal of care * Be denied water during a panic attack * Be rushed out without education * Leave without essential medications I sincerely hope leadership and patient safety teams take this review seriously. Patients deserve safety, dignity, and compassion, especially in moments of crisis. 1 star