I had an enjoyable experience with this company. The sales clerk was very attentive and educational…read moreregarding what type of mulch that was recommended for a hillside. The delivery guy was awesome. He was able to drop my load in two different areas of the yard making it easier for me to mulch. I will be a return customer. I had 10 yards of mulch delivered. Mulch was quality.

We've been ordering from here for a few years and were happy. This year we ordered our usual…read morequantity of mulch but we were shorted several yards. They were completely unwilling to work with us. We won't buy from here again. Terrible customer service.

My wife and I stopped by yesterday hoping to find one stone for a home project. Great to be able to…read morewalk the lot and see the inventory without being badgered by over eager sales people! I found what I wanted quickly. Price was GREAT! Super friendly crew.

A BIT INTIMIDATING!…read more It has been a long time since I last visited this business. I actually purchased stone here several years ago and now I'm looking for something else. On my previous visit, there were materials everywhere. They just had a huge selection. Today I found things a bit bare. They typically carry large and varied stones which are in generous supply and also smaller rocks, stones and gravel for landscaping. The smaller items were very limited and I'm just guessing that things will pick up as the weather warms. This is a large property and very probably more "contractor friendly" than comfortable for the typical homeowner. I just felt like I was in the way because I had to dodge the large trucks and specialized equipment. You can actually feel free to walk around and take photos but you are not likely to get inspired because they don't have a lot of their materials displayed in a functional way. You will see them as you walk into the office, (walkway steps, porch), but I think it would be nice if they were incorporated throughout the site. This time around, I need something a little more intimate and a little more user friendly.

We spent A LOT of money with this company for a lot of countertops on our new build. Lots of…read moreproblems with the install that were originally jointly caused by Granite & Marble Solutions and our builder, and the owner did the right thing at that time. Subsequently with seeing even more install issues that are solely on Granite & Marble Solutions, they are completely unresponsive and keep kicking the can down the road. Very bad customer service. Pretty clear that they just hope I will go away. It's been very disappointing to have spent the money we did and have all the install issues which permanently impact the quality and look of the stone. I've waited a long time to post a review hoping they would come to the table.

The installation crew was fantastic. Very respectful of our home. Cheery. Great at communication…read more I would have given them five stars if only the communication with the salesperson was more engaged. I am very happy with my remnant selection for our bathrooms and plan to return to have our kitchen done.

They just installed new wood floors in my old house in Helen GA area and I am very pleased with the…read moresales service from Ross and extremely pleased with Gabriel and his crew who installed my floors. Both Ross and Gabriel were professional, on time and communicated through out the whole process etc. I could not be more pleased and I am a picky person I'm an Engineer. Great Job Flacks Flooring. Chuck S.

Very pleased with our experience and purchase. We needed runners for 2 sets of stairs, and Flack's…read morehad a large inventory of remnants. They bind the carpet on site, and the runners were ready for install in about 10 days. Excellent customer service from Amy, and our installer Cornelio did A+ work!! Cheers! RS

Excellent quality cedar, etc…read more Don't expect Home Depot friendly as they deal primarily with Contractors. They'll treat you right if you treat them well.

I recently purchased about $3400 worth of wire cable systems for my deck railings. Upon…read moreinstallation, I realized that I had some that were the wrong size and I needed to exchange them for the correct size. I also realize that I was shorted two cables, and went back for a refund/exchange of product. The guys were nice enough to help me with the exchange however at the bottom of their receipt (buyer beware) it does stay there is a 20% restocking fee. Mind you though the items that I purchased, I literally could have taken two steps to the right and restocked them for them in about 10 seconds. I was simply told sorry that is our policy and it is stated on the receipt. I had to pay $65 restocking fee for seven items (make that eight, he also charged me the restocking fee on the one that they forgot to give me) that I could've simply put back in the box 5 feet to my right. I was barely offered an apology , and basically told that was how things are. Not only have these guys lost my personal business, but they have also lost any future business that I could've provided through my renovation company. Hope you guys are happy, good luck in the future. I would've given them 4 to 5 stars for their original service, but the way the guy at the counter acted when I had to do the exchange was like his job and just gotten 20 times harder. He couldn't figure out the math and as I stated before overcharged me on the restocking fee. Way to handle business guys.

Amazing experience at Norcross Supply. I worked with Tim Dove…read more Doing a cedar project at my home and he helped me hand pick the boards that I wanted. In addition, his customer service/communication was excellant. I will continue to make the drive and share with everyone where to go if needing cedar or cypress! Thank You!

I was searching for a specific wood siding (it needed to have a certain edge and other specific…read morefeatures) and Norcross Supply was the ONLY place I found locally that had what I needed. They actually were able to present me with several options, and had a huge selection. Most importantly, the staff is super helpful, friendly, and patient. I appreciated this a ton. If you're looking for lumber, siding, decking, wood stain (they carry TWP, or anything having to do with wood. Come here. If you need mill services, they can refer you to one. Just an all around great place for your lumber needs.

Wood Quality is good. Do measurements on the lb/ft calculations. You will have a few board feet…read moreoff. They definitely try to squeeze out extra profit with the extra board feet. 9lb/ft should not sell for 12lb/ft!

If you are a commercial customer then these guys seem to be pretty good. If you aren't a regular…read moreor if you aren't buying a lot of lumber then they will ignore you as long as possible. Not terribly friendly or helpful at the will call desk, nor in the warehouse. Not a large selection to choose from, either.

I took on the project of redoing the schools reading garden. It was overgrown with weeds and dirt…read more I reached out to several rock places, but they all had really bad communication and wouldn't spend much time with me on the phone. I was completely new to this whole rock buying thing. But once I called Bentley's and spoke with Matt he helped me through the whole process. He talked me through each rock each price how much I would need how much I don't need. I will forever appreciate him for all his help. The peace garden turned out beautiful. I now use Bentley's for my own home.

Although you can purchase stone at placed like Home Depot, ACE hardware or Lowes, you'll save a lot…read moremore money buying it direct from a Stone Yard. Granted you might have to rent a trailer, which we did, since not everyone has a flat bed truck. Then again you might not want to put 4 ton of rock in your nice new flat bed so go ahead and rent that trailer anyway. While your are at it get a wheel barrow or a gorilla cart because that will save your back. The stone was for our new fire pit which turned out nicely. There are a few other projects around the back yard and this is definitely the place to come if you are thinking of anything landscaping wise. Huge variety of selections and ample supply for our needs.