I had the good fortune to be assigned tow driver Delonte Morsell. My mini van wouldn't start and was parked between two rather large trees with a vehicle parked behind it on a very small driveway! He did an amazing job of getting my van out and on his truck! He was professional,patient and very polite! Thank you so much! I would give this man a raise! read more

I called roadside assistance through AAA to have my daughter's car towed from my home. Because my AAA hadn't kicked in to it's premier status yet, my daughter called using her own membership. They want me to pay a credit card service fee. That's the business fee for using electronic payment methods. Why transfer your fee to the customer to do business?! Needless to say, the same towing provider was dispatched for the second call. Upon arriving they followed the protocol to verify the person. I called my daughter to have her show her ID. Southern Maryland refused to tow the car. No reason provided. It was her car needing the tow, I could have provided the registration in addition to the driver physically seeing my daughter and her ID via Facetime. It's sad when customer service goes out the window because people want to play God. Maybe DOT needs to be contacted read more

I wanted to write a review about Southern Maryland Towing in calvert county. Md. What a great place to deal with. Very professional and understanding and respectful. I had an accident and needed my car to be towed to Annapolis, Md. However, I was made to feel.as if I couldn't wait for triple A to send a tow truck..so we had to use a different company. Southern Maryland Towing went to the other towing company to pick up my jeep and kept getting the run around. Southern Maryland Towing was so awesome and was able to get my jeep finally so it could be fixed, they kept me informed at all times! If you live in Calvert County I would recommend you use this company if you ever in need. Mrs. Jones read more

I call AAA and within a couple minutes a young lady called me from Southern Maryland Towing. She informed me she would be to my car in about 25 minutes. I went to my vehicle and she was there in about 20 minutes. She was very pleasant and patient with me. I would certainly recommend SMT to anyone needing a tow! Thanks read more

Southern Maryland Towing is the best. Very professional and courteous. They'll treat your car as if it was theirs. Thanks SMT !!!

Not only did they not come. They didn't call. And Everytime I called they kept changing the time and changing the driver. I had to cancel and use another tow company. Complete waste of 2 hours and 100% unprofessional read more

I have always used this towing company for years for any tow I needed and always had nothing but good things to say about them. Back in June I needed my vehicle towed because my radiator had a leak and it was overheating. I called my insurance in which Southern Maryland tow was dispatched out to me. The gentleman that came to pick the car up was professional and did his do diligence in properly checking under the vehicle to find out the drive terrain. My vehicle was all wheel drive. He proceeded to hook the vehicle up and pull it up on the flat bed of the truck. My car was then taken to a mechanic where he them informed me upon the driver dropping the vehicle off that they both could not put the car into gear to get it off the truck. The mechanic had to use the shift lock to put the car into gear. The mechanic told me once the vehicle was off the tow truck and he put the car into park it would lock into park again. He would have to keep pushing something into the shift lock to put the car into gear. He then informed me that a few indicator lights had came on such as the check engine abs and emissions. None of these lights were on the dash until the car arrived. I called the company several times to info them that my car my have been damaged in the tow and never could get the so called proper manager on the phone to speak with him let alone get a call back all of this was documented with the tow company. I did speak to one dispatcher on 2 occasions and she did all she could do to help but when I spoke to a female manager she was no help and kept telling me she wasn't the manager to speak to and she would let the right manager know and she also told me this on 2 occasions. I then involved my insurance. My car was taken to an auto repair shop they told my some of my wires from the wire harness was damaged and also my lower ac line. Now I'm being informed through my insurance that southern Maryland tow is also giving them the run around not trying to be held responsible. And I still haven't gotten my car back because they are trying to get the tow company to pay for the damages and I'm still without my vehicle til this day and it's been close to a month now. If want an honorable upstanding company that can recognize when they made a mistake and handle it professionally then DO NOT USE Southern Maryland tow. The damages aren't significant but they do need to be held accountable for what they did. I already had to come out of pocket to repair the radiator I'm not trying to come out of pocket for anything that was not my fault. Be care when using this company. read more