I used movers direct to move me 130 miles away in Georgia. To say it was a 5 star move is an…read moreunderstatement. The worst thing on the whole move was a container of cinnamon opened up and spilled on the other dishes in the box. They were insanely detailed wrapping and packing everything so carefully . I've moved three time in my life and this is the best one yet. Such professionalism and care for my whole house. Thanks to Christy and her team !! I'm super picky and this was easy

Thanks, Kristy, for sending a great crew for my move. James…read morewas a calculated professional lead, directing a crew of four to move hefty, labor-intensive commercial kitchen equipment. The whole crew was kind, polite, and had good attitudes. They listened to all my concerns regarding fragile equipment and handled everything with care and professionalism. I was on a time crunch, and the guys worked independently, wasting no time to finish my project within my schedule and budget. The completed project was a stress reliever to declutter for a real estate sale. I

Packing and moving crew was great. Very professional and hard working. We would use them for the…read morenext move.

BEWARE of Making Moves, in Cleveland, Tennessee. We…read morestrongly suggest not using this company for any of your moving needs. We originally hired a moving company to move us into pods after selling our home. The company did a good job, but we could not get them to show up on time for work and would often be waiting until lunchtime or later for them to arrive. We decided to choose a different moving company this time. Making Moves, located in Cleveland Tennessee, had a few good reviews online. We did not do an extensive online search of the company because of our busy schedules. The owner, Paul Ridgeway, assured us from the very beginning that his company was different because his employees worked full-time. He said the job was their livelihood and they were dependable. We scheduled several weeks in advance to ensure we were on the company's calendar. Yesterday was the first day the moving company arrived. Although three employees showed up, only one truly worked hard. His name was Desmond. The other two worked extremely slow and would often stand around until we worked with them. Several times we had to actually start unpacking things ourselves and telling them what to do. One employee said he didn't go to bed until 3 o'clock the night before. He appeared physically worn out and was holding his shoulder. The owner told us the movers would unload three of our pods that day and would work until the evening if necessary to get it done. The movers said they do not take lunch but did take breaks. We ended up providing drinks and pizza for them because it was so hot outside and felt they needed to have plenty of things to drink and food to eat. The mover said they would probably only do two pods that day and unload the other four pods the next day, which was not what was discussed with the Owner. After checking with the Owner, they proceeded to unload all three pods. The next morning, Desmond, who is a wonderful mover, arrived on time. He told us he had some bad news that one of the employees (whose second day was yesterday) called out. He said there was no one else to help us until later during the day and that he would be working by himself. We knew he could not move the furniture and things by himself. My husband called the owner, who had changed his disposition and was now rude. He said he could not help it that people did not show up (after assuring us that his group of people showed up because it was their full-time job and livelihood). He said that Desmond could work alone and that the others would show up several hours later or whenever they finish their other job. Again, we scheduled this move several weeks in advance to ensure everything was scheduled, and the employees were available for our move. The owner was rude to us and has an "I don't care attitude". He went as far as to say he would pull his one employee off the job. We told him that one of his employees told us the previous day that he worked two jobs. His other job was as an LPN and 12 hour shifts. The owner became a smart aleck said that his employees only work for him and called the employee on the phone while speaking with us. The employee said that the moving job was his full-time job, but he also did the other job. The employee did not say he was PRN, but that he had another job. It was unprofessional for the owner to call his employee in an attempt to prove he was correct (which he wasn't). After listening to the owner's " take it or leave it attitude", we chose to leave it and find another moving company. After we got off of the phone with the Owner, he called back, trying to get us to let Desmond start alone and work for several hours, possibly longer by himself. We told him that was not our agreement and that because of his terrible attitude, we would find someone else. We praised the work of his employee Desmond and told him he needed to treat him very well. I went online and did an overall research of this company and Paul Ridgeway, the owner, has some terrible reviews. Please use caution and avoid this moving company. I wish people still had moral integrity and a willingness to go the extra mile.

We can't say enough good things about River City Moving. From getting our initial quote all the way…read morethrough the final delivery, they were fantastic to work with every step of the way. We were coordinating a long-distance move using UPack, with our pickup location all the way down in Ringgold, Georgia, and River City worked with us on all the logistics to make it happen smoothly. The two young men who handled our delivery were incredibly professional, careful, and deliberate with every single item, truly treated our belongings like they were their own. The pricing was excellent for the level of service we received, and honestly we feel fortunate to have found them for our move. My wife and I have zero hesitation, if we need moving help again for any future relocations in the area, River City will be our first call. Grateful doesn't even fully cover it. Thank you for making a stressful move feel easy.

Amazing Moving Company! My movers, Jason, Jerome, and Tristan, were incredibly professional and…read morehelpful. They did an amazing job moving my belongings up about three flights of stairs in a timely and efficient manner. I would highly recommend them again! the also have very competitive rates!

Highly do not recommend…read more Neil worked for a Georgia moving company for nine years and has now owned this company for just a year. It's all about the bottom line with him. I will say we had so much negativity going on every step of the way due to issues beyond my control, and had he handled the many issues that came up with simple kindness and understanding, I wouldn't be writing this review. But even though he pitched in a couple extra hours to help out with the unpacked items/chaotic day, the day was one of the worst days of my life. It was also the worst move I've ever experienced. During his on-site estimate, he bragged about how he is working on setting up a fund to help one struggling citizen per year by cutting their moving costs down to nearly nothing or nothing at all. *Eyeroll...Believe me when I say our family couldn't be the ones any more deserving of this consideration. Neil's crews, both the two packers the day before, and the three movers the day of the move were the only semi-positive thing to mention about this move. Most, but not all of them, went the extra mile to help me, as I was in extreme distress on moving day, due to their chaos, as well as my own personally. At one point we were having a medical issue and 911 had to be called. I will also tell you they will park their moving truck far from your place so extra walking to the truck to load your belongings will take extra time. Neil claimed this job ran overtime because it was raining but every time I went outside to check the progress, most of the guys were standing around discussing who knows what and were not moving! See my video attached to observe it's NOT raining and the sidewalk is dry. Not only was the final bill almost 1/3 more than the highest quote for the job, Neil still to this day refuses to send me a keyed copy of the actual move receipt. I did get the receipt for the packing, but not the move to storage the second day. I ended up having to rent a different storage unit ONE extra mile from the original one I was told to rent by Neil. This sudden change of venue was out of my control. At the last minute I was told by the moving company the size of the unit I had on reserve was not big enough. The storage place didn't have anything available in the same size I had on hold, only huuuugeeee units. Ofc. 3 movers and I waited over 40 minutes for the manager to unlock the door for me to register WHILE I also had an UBER WAITING to take me to our hotel. She knew we were on our way because the moving guys went to talk to her ahead...on my dime. When Terry finally came to the office after multiple phone calls from both me and two of the movers, she was flippant, condescending and downright rude. She unlocked the door without making eye contact or a simple 'hello'. Her behavior was odd considering the wait. No apology. I consulted with the movers. They suggested storage one mile farther to a unit that could accommodate my belongings. I told her when I left that I didn't like her altitude! Neil states they will not pack and move the same day, that he packs only the day before the move. Moving boxes cost $2.75 each despite the size. Ha, what a joke boxes became. Beware of that because it's a lot added to the cost of the move on top of the hourly rate. Even though a pre-move visual inventory was done and the cost estimate for boxes was included, it did NOT include packing paper, half of which was provided by me. Then they don't show up with enough boxes to pack everything on 'the pack day'. As a result, this forces them to finish packing the day of your move, which in turn turns into...more hours to be billed. They pack your clothes in black garbage bags!! and then tell you you don't want to pay for wardrobe boxes. As an example, a failing I take issue with, the evening they packed, I had to open a sealed box for toilet paper. You should have seen my shocked face when I looked in the box. I saw my pricey hotel magnifying make-up mirror loose in the box, not even wrapped in packing paper at all. Other glass bathroom items in that box also were not wrapped in paper and the mirror is heavy, so this was a disaster waiting to happen. There were various items they tried to buffer with rolls of toilet paper, and decorative plastic items are most likely going to be shattered and smashed. It's a good thing I had some packing paper left of my own, and I did the best I could with what little I had. The fact remains I paid for full packing and shouldn't have had to do that. These are just a few glitches. There are just too many more to mention but rehashing it all won't change anything. Even with a 10% senior discount, it cost me $1,300.00 for this company to pack a one-bedroom, one-bath apartment, plus load and unload it into a ground-level drive-up storage unit. Use this moving company only if you like to be taken to the cleaners.

Great at communicating, honored the price quoted and were professional in how they conducted…read morethemselves. I appreciate how they used both blankets and wrapped the items in plastic. I used for a small job but will use again in the future. Also, this was a job done day after Thanksgiving which it made it even more impressive.

They should be renamed "Brainless Moving". Reservations were made a month in advance and they were…read moretwo people short on the day of the move. On arrival at the destination, their local hired help showed up two hours late. They were in such a rush to leave that they couldn't be bothered setting up a bed because they wanted to be on the road by noon. I think this company is more like a bunch of college students who happen to have a truck. If you've got cheap used furniture, this is the company for you. But if you've got expensive antiques, get a professional moving company instead. Not recommended.

What a great group of guys with amazing attitudes and work ethics. Not all but most moving crews…read morewe've had in the eight moves back and forth across the country have been as my granddaughter would say "sketchy". However, the crew from Boundless were professional and extremely polite. They even maid my wife feel comfortable in how they were handling her household treasures. They also came under the time limit saving us money in the end. Again, from the very pleasant lady answering the phone, the gentleman working with us with the estimated moving cost to the crew doing the heavy lifting, Boundless has for whatever it's worth, our five star, gold seal and blessings for a hard job well done. Now, if they would come back, unpac and find a place for all of this stuff! Jack & Barbara Ernest now in Cleveland, TN

Zach and his team were absolutely amazing with our relocation move. All the guys were super…read morefriendly, quick, and very helpful with everything. I highly recommend them!!

Outstanding moving company! I was given a price range, $800-$1200, which is not easy in a move,…read moreand our ending bill was $850. They came with 4 strong workers, who worked non stop and handled our items with great care. They even put our beds together for us. We were very pleased and grateful for this wonderful company.

We had a great experience. They were only about 20 minutes late, but they called ahead to warn us…read more One of the guys had partied the night before and was sleeping in the truck for 15 minutes, but they were very forthright. Nothing was broken! They all had great personalities. We welcomed them into our restrooms multiple times because they were like family towards the end!

We made the mistake by hiring this company earlier this year. The WORST experience we've ever had!…read moreOver $2k of damage to our items and they will NOT honor our damage claim and have lied to us about it. They broke one entire box (of about 12-15 boxes) of our carefully packed pottery. They said that if they had packed it, they pottery would not have broken?!?! See pictures. DO NOT BE TAKEN IN BY THEM!!!

While it may excite our spirit to move to a new home and start a new adventure; the experience of…read moreactually moving all our stuff is never something we look forward to. There is stress produced in ways never thought possible. The only way to offset this is to hire a company who specializes in stress reduction. Elizabeth's Moving is one of those companies. There is a reason they have so many positive reviews. Here is another one. From the moment they returned my initial inquiry, it was clear they take customer service seriously; and it's not just for show, they want the customer comfortable and satisfied with the work they do. The gentleman who initially provided us information, then came to our house and did the walk through, was professional, polite, and made certain to address all my questions and concerns. I wish I could remember his name. He provided an estimate within 24hrs and had boxes delivered the same day once we gave him the go ahead. The scheduler contacted me, with no issues getting our move on the books. Then we spent a few weeks packing. Ugh. I received a courtesy call the day prior to moving day, to ensure we all had the same start time scheduled, and on the day of the move they showed up within minutes of our agreed to time. Four very professional, very polite, and very cheerful young men showed up with two trucks and commenced loading. They methodically and carefully wrapped our furniture, loaded our boxes, and worked as a team to get things taken care of. I want to mention them by name because each one was phenomenal to deal with; Colby, Zeke, Zack, and Colton. Their relaxed demeanor, sense of humor, and polite disposition made what could be a very stressful experience an enjoyable one. We made a local move, so two days later they showed up again with all our stuff and we had exactly the same experience with unloading. Zeke was on another job and I can't remember the young man who joined us instead, but he needs a pat on the back too. They never complained, never acted tired, or gave me any impression of anything other than professional attitudes in all our interactions. After unloading both trucks, Colby walked through the house with me to make certain everything was where we wanted it and double checked to ensure everything arrived safe and sound, which it did. If you desire a moving experience that bypasses the stress, use Elizabeth's and ask for Colby, Zeke, Zack, and Colton; they won't disappoint. Highly recommend.

I went with them because I thought at three times the going rate they would deliver exceptional…read moreservice. They failed at every level.