Great music store. They have all you need to keep picking and grinning. If you are looking for repairs or a great buy stop by. read more

A very "for the people" store. Went there today and got myself a new Fender amp, a bassbreaker 15. Not pushy at all, answered my questions great, and got a very low price for it. Went there a few months ago to take my stratocaster in for a set up, and it's still holding very well despite the winter. Great local place to go if you're looking for a great deal and great instruments! read more

Even though we did not purchase anything they were so nice and informative We will definitely be back for any musical needs

Such a fun store with super friendly, and not pushy at all, employees! My husband found a PRS to add to his collection and loves it. Definitely a great little store with a calm vibe! read more

Young guy with dark medium long hair behind the counter was rude. Didn't get to meet anyone else. Won't be back

I bought a nice banjo, however the G peg would roll back as I attempted to tune it. I called and they said "bring it on in, we will take a look at it". Clayton called me back in approximately three hours and it was fixed and tuned. I had him put on a new set of banjo strings too. High quality work done in record time. There is a lot to see in the store and many good deal. I will be back. This is my "Go to Place now" Tim read more

I am very pleased with the repair work I had done this week on my Martin D-18. I had a 4-inch top crack that Clayton was able to repair completely without any issues. I was very pleased with the appearance and even more pleased with how it played when I got home. The work was done promptly and at a very reasonable price. I highly recommend Picker's Exchange. Nice job Clayton. read more

I really cannot say enough good things about all of the guys that work here. I was recommended to The Pickers Exchange by a friend and was reluctant to drive across town 20 minutes where there is a music store literally 5 minutes from my house that performs the same services. I was assured that it was worth it so I made the extra trip - he was right! I have had bad experiences in music stores before where the employees made me feel stupid for one reason or another. These guys make me feel right at home. I had only been in twice and they even remembered my name, and even what kind of guitar I had, which I thought was so nice. They have set up 3 guitars for me and done an excellent job on each. They sounded so good afterward, it almost made me drool. Actually, I might have drooled and just don't want to admit it. Either way, if you need a repair or set up done, or want to check out some great instruments, amps, or accessories, check this place out! It is small and they don't have everything but they are knowledgable and will get you the information you seek. Really nice people! read more

I've used them for work on two guitars - a Taylor and a Martin. Fret repair on one and neck adjust on the other Great work- friendly people They also have good stocks on guitars and accessories read more

Great service and cool guys. I went in to see about getting my son's guitar repaired. The guys were very attentive and gave me all of the options to fix it. I decided on what to do and they fixed it while I waited! It was totally unexpected. They were very personable and did a great job. I can see us going here for years to get parts and supplies. Thanks!! read more

They've done solid work repairing my guitars: fret work, setups, etc. Also a pretty diverse selection of guitars for such a small independent shop. read more

Cant go on enough about how impressed I am with this place! Amazing guitars and amazing people! Great customer service Clayton and Chris! They were very knowledgeable and show care for what they do! I bought a 52 reissue tele and I know where to go to get another BA guitar! Thanks again guys!!! read more

The best guitar shop in Chattanooga! Very friendly, and knowledgeable staff. Will make sure you are taken care of.

I recently moved to East Ridge, from Knoxville, around 2 years ago. I was delighted to know that I had a music store nearby. My first few interactions were fine (bought a capo, strings, new slide etc.). I brought my guitar in for a setup earlier this year and wasn't particularly happy with the results. I had to bring it in twice to get it reworked. I finally just decided to bring it to an actual professional. Everyone isn't good at these things, and that's fine, however, my next time in the store. I bought a set of strings for a friend. I dropped them off while I was on my way out of town for a job training. I learned that I got the wrong strings and told him I'd take them back for him this weekend when I returned and get the correct ones. I return to the store to EXCHANGE the strings and I am turned away because of a 48 hour return policy. I understand that policies are there for a reason, but these strings are in the same condition packaging as they were when he originally ordered them 4 years ago. I had planned to exchange them for a more expensive set of strings. Obviously I don't plan to return, as he is apparently drowning in business, and doesn't care about customer retention as evidenced by his work on my setup and being unable to to make an exception for a $12 set of strings. Save yourself the headache and go to another shop. It'll be worth the extra 10 minutes of driving. Trust me. read more

Helpful and friendly guy, small store packed full of goodies. I picked up blank bone nut and saddle. They also fix guitars so I'll be bringing my cracked Martin by. read more

The Pickers Exchange - Picker's Exchange store front - Guitar Stores Near Me - Chattanooga, Tennessee

I took my fender precision bass for a setup. They made my guitar sound and feel better than it did when I first bought it. They're a great staff that takes a lot of pride in doing excellent work. read more

I love supporting my local shop! These guys are great, They are always friendly and willing to help, just bought my first Gretsch from them, absolutely love the guitar and the price was just right! Friendly staff and service, fair prices! The Pickers Exchange is awesome! read more

Love this place! Been buying from Chris for over ten years. He really loves instruments and has good prices for real players not just for the collector set. Warning may talk your ear off, which is ironic for a guy who owns a music store. read more

Really cool and well-priced selection of both mainstream and off-brand guitars. I was greeted warmly at the door and encouraged to pick up and play any instrument I wanted, even though I admitted I was only there to browse. (I bought a T-shirt to wear back in Phoenix.) read more

They ruined my custom made Cabronita telecaster clone. Took it in for what would be a simple wiring mod for anyone with the skill and experience their guy claims to have and he trashed my guitar. $205 on a $1300 guitar flushed down the drain! Stay far, far away from here. Told the owner Gregg I wanted my money back he outright refused even after he admitted they might have screwed up. No matter what they just plain old weren't going to give me my money back read more

No.. total waste of time. Will bump your repairs for "larger" projects and will tell you they did. Got that mediocre music shop feel when I first walked in and should have turned around and walked out. Friendly staff (hence 1 star) but unless you're buying or have "large money" projects... find another shop. They totally blew an opportunity to earn a loyal customer... ctd read more