The only reason I am giving their emergency department a one is because giving them a zero is not…read morean option! We recently went to Baptist because a dear friend had been injured in a fall . She was in a lot of pain and we sat with her in her room for an extended period of time before the doctor came to see her. Her nurse let's call her. Tay Tay was not compassionate. In fact she was sarcastic and when our friend said that her pain level was 25 on a scale of one to 10 Tay Tay asked if she was a redhead. I would highly recommend anywhere, including the veterinary hospital on Spanish Trail over Baptist emergency for a loved one .

Dr. Reichwage told me to go away and not come back when i had fall…read morein rehab and I have been in Severe pain for three years.

One of the best MD Caring/passionate and he listens…read moreGood guy Wish him the best and hope he find peace

After our doctor left Pensacola, my husband & I were looking for a GP. Dr.Erdos was recommended to…read moreus and he was close to our address. We LOVE him. He is a wonderful doctor. He takes the time to listen to us and if I, the wife ask about something I googled. Hah . He considers my request. The office staff are great also. I never have a problem getting someone on the phone. They always return my calls. I would recommend him in a heartbeat

This is the second time in 6 months that I have tried to make an appointment with a Baptist…read morephysician only to be be stymied by the person who answers the phone and/or makes appointments. According to my primary doctor, I must see a cardiologist STAT for pericardial effusion. Baptusy cardiology told me I was "lucky" to be offered an appointment 2 months from now! If I die in the meantime will Baptist be lucky enough to dodge a lawsuit for medical negligence? I'm a doctor's daughter and know first hand that my father always took STAT appointments the same day and remained until the last patient was seen, often after 7 pm. Your clerical employees keep the place running. However, they do NOT have 8+ years of medical training to be making critical medical decisions. How do you plan on paying for this new facility if you keep turning patients away?

The reason I did not give this hospital 5 stars is because of a particular nurse and a few random…read morethings I noticed. I did want to start off saying why I am giving a review. My veteran husband had a spinal decompression after a spinal fushion 13 years ago. First off I wanted to say that my husband was pleased with Dr Lurate. He did not have anything negative to say about him. All the nurses we dealt with in surgery waiting were kind and pleasant. Shout out to Lavail and Gemmie. Both nurses were very sweet. I can't remember the name of the nurse with long blonde hair but she was nice also. As for the nurse Karen on the second floor that took care of my husband the first night I have 4 words for you and that is GET A NEW PROFESSION. Not only were you not attentive to my husband but he asked you for crackers and you put the crackers so far on tbe table he couldn't reach it. He also said you didnt care if he wore his sleep machine or not. Which is very disturbing as my husband could stop breathing. My husband remembers almost everything and I believe she thought he wouldn't. I will never leave my husband alone at the hospital ever again if that nurse is working. None of that would of happened in my presence. Shame on her. Thankfully the next day before my husband was discharged he had two wonderful nurses Rebecca and Sara. Mary who wheeled my husband to the car was awesome. Lastly the coffee maker in tbe surgery waiting area was disgustingly inside and looked to never of been cleaned, cafeteria floors and tables were gross as well. There was someone cleaning inside the surgery waiting but I don't think she's advised to clean coffee maker inside. The lady that worked in the front was very nice and offered a warm blanket to me which I thought was super sweet.

Yesterday I visited a family member here. I am a nurse who has worked in the ICU at a big well…read moreknown hospital in Mobile. We have had homeless people come in to our hospital who was given baths and and provided for better than my family member at West Florida. Her hair was slick it was so greasy. She has an indwelling catheter, I instructed the daughter on how to do cath care at home and she stated not one nurse or aid had done any cath care to her mother. I was amazed at how the doctor ignored the daughter who has been the primary care giver for this bed bound person since 2022. I would never recommend this hospital to anyone. There was not a single person in the lobby to even provide me with the room number. Florida healthcare needs to be fixed!

After being diagnosed with a rare form of Lyme disease I was devastated but nothing compared to…read morebeing turned away by these SCUM bags. I was refused medical care because I informed the office manager 'Katie' that the women booking appointments was rude and even though I spoke in a very respectful way and she STILL used foul language and eventually hung up on me. Which I recorded and currently has over 1000 views on YouTube. These people are scum.

From the owner: Our practice is privately owned and consists of three board certified physicians with over 25 years…read moreexperience in Infectious Disease. We are located in the Baptist Medical Towers on the north side of Baptist Hospital. Our physicians have privileges at the following hospitals - Baptist, Gulf Breeze, Sacred Heart, Santa Rosa, and Select Specialty. Our doctors work with your current physician(s) to ensure you get the highest quality patient care possible.

By far the longest wait time. The office staff is very unorganized. Extremely difficult time…read morereaching them by phone by patient, Winn dixie pharmacy and RX advantage. Referrals written out by the doctor are lost and forgotten about by office staff. I have once come to the office for a 930 am appt and they did not show up to for work until 945am. I would give this place negative stars if possible.

Several horrid experiences. Office staff is rude and disrespectful and lost my labs. Dr Riche maybe…read moresmart but wait time with no communication is not okay. Waited over three hours for a biopsy that was then mishandled and did not get results in a timely manner. Excuses excuses excuses. Do not boom with him bc then other doctors will not be allowed to see you for yrs. Bc they consider you established .

Dr. Riche is extremely knowledgeable - so full of information. But he is slow, and appointments are…read morenever on time. I've waited up to an hour past my appt time to see him. I get his full attention, but by that time I'm tired and exasperated. He doesn't seem to notice, however. And office staff - they don't give a crud. Messages (multiple messages!) do not get returned. Waiting for answers takes eons. It has been this way from the beginning. I have friends who see Dr. Riche and really like him, but they agree that the office is sorely lacking. He's retiring before long, or so he says, and I hate that because there aren't a lot of Endocrinologists in the area. I may not like the way his staff treats people, but he's good at what he does.

Quality care, service and all around great experience! This hospital is the newly renovated one and…read moreit is beautiful, clean and the staff and care providers were very informative, kind, and respectful.

Do not go to this doctor Dr Paul Fritos and his associates I would rather see a vet. I had vertigo…read moreand they insisted I had food poisoning actually the assistant was going back and forth with me telling me I had food poisoning and the only medication she could give me is something for my stomach. I would rather go to a vet there would have been more compassion.