Sales staff is incredibly helpful and friendly. Always an enjoyable visit to this store and they…read morehave the knowledge to help you through whatever you need.

** Fireplace Service/Repair Review **…read more Outstanding customer service and technical knowledge! Our gas fireplace hadn't worked properly for an extended period. On Friday, November 15 (2024), I called Orley's and was scheduled for an appointment in early December. To my surprise, I received a call a week later stating an opportunity was available and Dan could come by that day and fix the problem, and I readily agreed! Upon arrival, Dan repaired/replaced the ignitor, but a problem with the gas valve remained. Due to the age of the unit, he didn't have the component with him, but believed he may have had one at the shop. Although a new part wasn't available, a compatible valve was on hand and could be installed at a later time. After some conversations, Matt and Tammy very graciously agreed to come by after the close of business that evening, and replaced the valve! Our fireplace runs like new, and our living room was nice and toasty that weekend to spend time together as a family. Without hesitation, I highly recommend Orley's for your fireplace repair needs!

We searched Medford for cabinets to flank our fireplace and finish our fireplace wall. We were…read moresomewhat disappointed about our options. We stopped into Heart of the Home one afternoon and spoke with the owners (Lisa and Rod). We decided to go ahead with a quote. It was only a few days before Rod and Tye (the installer) came to measure for the cabinets. We met with Lisa in store to decide on the layout, style and wood for the cabinets. She was able to lay the cabinets out on the computer so we had a good visual of the design. Lisa quoted us separately for the different woods. Which was very helpful. She spent quite a bit of time discussing our options (much appreciated). We decided on Alder with quartz countertops. We ordered the cabinets and it was about six weeks before Tye installed them. Tye is such a pleasant young man and very precise. Our cabinets are top quality and are installed with precision. The countertops were installed today. We are so happy with the cabinets! Thank you Heart of the Home for making this an easy process and thank you for your professionalism. We highly recommend Heart of the Home Cabinets.

From the owner: Heart of the Home Cabinets is a full service cabinet sales, design, installation, and consulting…read moreservice located just off i5 in Phoenix, Oregon. A family owned and operated business, we are proud to serve the communities of Phoenix, Medford, Talent, Ashland, and beyond into the greater Rogue Valley. With over 30 years of experience in the construction industry with a focus on cabinetry installation, finish work, and more, Heart of the Home is here to turn your cabinet dreams into a reality!

Brian from Chim chimney is the man! He always shows up, is trustworthy for my fireplace and all of…read moremy clients and I'm happy to recommend him whenever I can. He even showed up on a busy weekend to fix a stove for some friends of mine. There is nobody locally that knows more about stoves and fireplaces. I highly recommend Chim Chimney

I needed my gas stove cleaned and didn't know who to call. I tried chimney cleaning hoping they did…read moregas as well. I was so excited to find that they do all gas, wood and pellet stoves. The cleaner Brian showed up on time and went right to work. He cleaned it and got all the white yuck off the glass. He even did something to make that stuff not collect like that! I'm very happy with their service and the price was good too. I even got what they call a service agreement which means I will be notified by them next year to get on their cleaning schedule and that will get me a discount. Yay for this company and a big shout out to Brian!

Jeff was friendly and thorough. Also, my dog loved him, which is always a good sign. I'm new to the…read morearea and will be a return customer of National Heating and Air Conditioning if any issues arise with my HVAC system in the future. Thanks!

Though I didn't hire them the person I talked to said it could be the defrosting program that could…read morecause the water around the base of my HVAC. It's nice to know that not all businesses want to charge you for unnecessary appointments and are willing to let you know what the problem could be. She said that if I started to have problems with the heating then that could mean that there is something wrong.

Another awesome experience... glad to know these guys are consistent, reliable and firing on all…read morecylinders, ALL THE TIME. Called them Monday for what looked like some major water/leak issue. They quickly got me scheduled. Corey called while on his way, showed up prompt and on time ready to work. He quickly assessed and evaluated the issue and got things back on track. The $112 service call paired with great expertise and quick service is what keeps these guys #1 on my list. No need to go anywhere else for HVAC needs.

With all the great reviews listed it is confusing why I had a bad experience. The original phone…read morecall for service was to estimate the repair as needed for a single HVAC flext duct pipe . It has been needing attention for a few years. Somewhere requesting help the on job a estimate it was labeled Diagnosed fee at the cost of 159.00 without notify of the cost. I attempted to understand the billing on the telephone and in person but was not successful. I requested an appointment with the owner for additional conversation but as of date nothing scheduled I was informed that the invoice will be turned over collection in 30 days. More in a moment. Checking Nathen Perry web page it reads. Free Sercvice Estimate If you need to repair or replace your HVAC system, call today and talk to one of our specialists. Free service estimates are more than just cost assessments--they're an invaluable tool for building trust, encouraging transparency, and creating better customer relationships. For our customers, they offer peace of mind and the confidence to make informed choices. For our businesse, they represent a chance to stand out, demonstrate value, and attract more clients. In the end, free estimates make it easier for both sides to approach projects with clarity and confidence, laying the foundation for a successful service experience. My confusion remains and am giving them money to end dealing with this company and spend my time on a better place.

Great experience! We removed a wall between our kitchen and living area and replaced the flooring…read morethroughout and Kenneth did an amazing thoughtful job for a very reasonable price. We love our remodel and will definitely hire him to do more work for us in the future!

Ken did our kitchen in Talent! Excellent, professional, timely & great communication.read more

These folks are absolutely GREAT to work with. Their selection is the best in the area. Michael and…read moreI are remodeling our screened in porch into an indoor - outdoor garden room in a Santa Fe style. We needed to find beautiful natural stone veneer as a surround for our fireplace. Our fabulous general contractor, John Schull, recommended we go here as well as a couple of other places. We looked at their display and found a couple of possibilities. Henry Basilbird Cisio, the owner's grandson, was helping us. He said, "Let me do some research and see what I can find." Two business days later he emailed us the perfect natural stone veneer. Now THAT is great customer service.

I am not one to normally give a bad rep to someone, however I really want people to know about an…read moreexperience I had recently. I purchased rock for landscaping from a local company in Phoenix, OR. Leave Your Mark When I started working with them, they were extremely nice, helpful and accommodating, I was excited to write a rave review to them after our transaction was completed. Then they delivered the rock. It was full of dirt. The owner Pete, personally came out to our house to see it for himself. He was mortified and very apologetic. He said he would pay for the time my landscapers spent cleaning the rock. He said they would pick it up and deliver new, clean rock next week. This is where it goes bad... he calls me later to say, you can have it free if you want to rinse out the dirt. I agree, unwillingly. He calls back 20 minutes later to say, actually, I will pick it up. Come to find out he sold it. So he would rather go back on his word for $145. So I am not very pleased with him at this point, so I said take it back. He is now not sure he can deliver clean rock next week. When his employees picked it up, they gave me a hard time saying the rock was perfectly fine etc... pretty much being jerks and they end up selling it to my neighbor (which I am glad she got it for a good deal, no delivery fee.) Pete, the owner walks away without paying for the landscapers, he promised to pay. Conclusion- ACCOUNTABILITY, I cannot say it enough. As nice as this local company may seem, be careful of their promises. They do not tend to keep them. I felt lied to and I was accused of lying. When he dropped off the money, he said to Ross, "I am not paying for the landscapers to lay down the weed cover." So he shorted us $20. Note... the landscapers had the weed cover laid down over a week ago.