I have used Ascent twice now and am very Happy. Last minute…read morerequest they were able to do 4 of our vehicals in 1 day. We are very happy and will be scheduling again next month.

Isaiah was exemplary. His communications were outstanding. He communicated right up to his…read morearrival, and executed one of the best at home experiences I've ever had. I will have him back and I will recommend him to anyone who needs his services. And...Great job and great value. Thank you Isaiah.

Jasper and crew do an awesome job on our cars. As an added bonus Jasper is very friendly and nice…read moreto talk with. And he has the sweetest dog, Beela, who greets everyone with a smile and friendly wag! Thank you for providing such awesome service!

These guys did a fabulous job! My car was beyond gross!! Will definitely use again. They were…read morevery nice too :)

had to wait quite awhile past appointment time but they did a very good inspection even though I…read morewas just there for a tire rotation

Is a great place honest and reliable. They always treat me good and get to it right away.read more

We have been loyal customers for years and been fortunate To…read moreonly need new tires for our three vehicles and oil changes that can be scheduled. Today (Friday) I had a nail in a tire and stopped by to get it fixed. They told a 72 year old man with Parkinson's that they might could squeeze me in sometime on Monday with a big smile on their face. I left and drove to Hines tire on 6th street and in twenty minutes the tire was fixed and I was on my way. I guess I learned if you only have trouble that can be scheduled days ahead of time Shoals is one of the places to try. If you have unscheduled trouble you might need to go elsewhere. I am truly disappointed at the service I did not receive.

Needed 6 new tires for a dually. Internet research pointed to Shoals Tire & Wheel having…read moreimpressively positive reviews. They were great with providing options, costs, recommendations. They got the work done quickly at a reasonable cost.

Kind, professional, quick and very helpful gentlemen. Great prices and they offer coupons.read more

I have a Dodge Ram Diesel Longhorn and drove in, the team jumped into action and did everything…read moreefficiently, quickly and extremely professional, even cleaned my windows while I waited in the truck. James gave me options and suggestions and at very reasonable prices! I will definitely be back!

Nice and friendly. Appt the same day. Free tire repair. Will be back for other services !read more

Tire Pros is great. I was in town visiting family and got a flat tire. They had to order me a new…read moretire. They got it overnight and had me fixed up the next morning. Great customer service. I wish they were in Atlanta.

Be careful - these are parts changers. Do not take your car there unless you already know what the…read moreproblem is. Example: my car wouldn't start, and after having it for two days they told me it needed a new ignition. I told them I didn't think that was the issue based on the symptoms I had described. In the end, they said it was a bad coil, which is believable. However, they also sold me a new battery (over $200, even though my original was only 8 months old), new plugs, and just one coil, for a total of over $1,000. OUCH. And remember, they were originally going to charge me for an ignition too. I paid and told them I was done after they tried to get another $1,000 out of me. When I got my car back, the blower fuse for the A/C and heat was blown and they hadn't even replaced it. Bottom line: remember, they're parts changers. They used to be good until they changed management a few years ago.

Had the oil changed and transmission flushed. A little more$$ than other shops but I have had them…read moredo work before....reliable. Then they installed a cold air system. The work was fine and timely. However they charged me $219 per hour shop rate. I showed the service rep the Google search for shop rates in AL of $140-150 per hr. His response...he doesn't set the rate. I will NEVER go there again, unconscionable. BEWARE!!!!!!!

I rarely leave reviews but after traveling out of state and stopping by your dealership to see if…read moresomeone could verify why my sisters key fob wasn't working your Service Manager Keely was walking by and asked if I needed assistance. She then went above and beyond to make sure to get us taken care of and within less than an hour she had our vehicle up and running and threw in a car wash. Our dealerships in our area never wash vehicles so it was an added plus. It's Customer Service like this that makes people want to come back. Thank you for everything Keely! We appreciate you.