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    8 years ago

    Dr Hughes & staff are the best! So glad Tiffany Hill recommended them! I'm always greeted with a smile and given top notch care.

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    Ask the Community - Southern Smiles

    Terrace Hill Dental Center

    Terrace Hill Dental Center

    2.0(4 reviews)
    4.8 mi

    Worst dental clinic in Mississippi. Avoid at all costs. I'm still suffering and paying to get what…read morethey did to my tooth fixed.

    Those with dental issues, prone to cavities, or in need of dental work- beware!…read moreI really question if most of the 5 star reviews are real. I mean truly, this is NOT a 5 star place. Here's an overview of my experience: The office is clean, the front desk staff members are friendly, the hygienists are kind and gentle. I transferred here from another very popular local dentists office, after they neglected a broken filling that caused me pain, HOPING for better results. Each encounter I had with Dr. Henderson left me unsure. His bedside manner was very lack-luster. He didn't explain things, and to me, seemed like he was trying to find a "quick fix" type answer. He has often dismissed remarks I've had of being in pain. It didn't become a real issue until I had my first procedure done by this office, a filling. In November, I had complained of pain in the upper right side of my mouth, which had been a problem area before. I showed him that my back tooth was visibly dark under my filling. He did an x-ray that showed the dark area under the filling- OK... He decides "it's a reservoir and is standard. I'm not worried about it" So I ask, "should I get the dentist that did the filling to confirm/deny that?" And he very confidently says "That's not necessary, I'm telling you that's what it looks like." They then decide to do a filling between that tooth and another, saying that the pain could be coming from a cavity between the teeth. The filling was done in November. He put his weight on my jaw the whole time, cut my gums, and sent me on my way. But it felt off. I realized I was not able to floss between the teeth, and made a follow up appointment to have that fixed. He takes a look, which is VERY obviously two teeth fused together, and says "Just means I did a great job keeping the teeth close together!!! You want that" A quick Google search will tell you that it's not a "happy" accident and is an ERROR. He sawed the teeth apart, then forced floss down between the teeth which felt similar to hitting an exposed NERVE, actually shocking me. I voiced HOW painful it was and he repeatedly told me "have a great day" while the assistant tried to reassure me it was normal. Weeks go by, and they do a bite tap appointment because I AM STILL IN PAIN. I wondered why they didn't do it after the filling which has always been standard at ANY other dental office, but ok, they do it... well, the assistant does it. The area slightly improves, and when I call a 3rd time to ask about it, they tell me "the filling was flawless, you just need extra strength numbing mouthwash". They tell me that I have to get another filling on the bottom left. Well, it's now February, and I cannot fully chew on my right side, so I can't get a filling on my left. Frustrated, I seek a second opinion. This new dentist was THOROUGH, KIND, and INFORMATIVE. The bottom left spot is not bad enough to warrant a filling yet according to them. The dark tooth I mentioned before? Decay. I call the dentist who did it and they say they did not create a reservoir, so that's a double confirmation. And surprise! I also have a BROKEN FILLING that my most recent Terrace Hill x-rays actually SHOW! Oopsie! And also, a dentist not familiar with commonly used dental products, such as nano-hydroxyapatite (he didn't know what it was and called it abrasive), shouldn't pretend he knows and tell a lie. He should say "I don't have enough information to say I have an opinion". Bottom line, this dentist misses real problems and would rather do fillings that may or may not be necessary than truly help you find the root cause of your problems.

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    Terrace Hill Dental Center
    Terrace Hill Dental Center - Hattiesburg location on Hwy 98

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    Hattiesburg location on Hwy 98

    Aspen Dental

    Aspen Dental

    3.0(5 reviews)
    1.8 mi

    I would NOT recommend Aspen Dental to anyone…read more My experience has been extremely disappointing and frustrating. I paid in advance for services as part of my treatment plan that was estimated that my insurance wouldn't cover. After my first visit I was not impressed but decided to give them another try since I had prepaid for my services. After my next visit I knew this was not a place I wanted to continue my services. I emailed the office manager and expressed my concerns and requested a refund for future services. I was met with resistance and no resolution. It feels very misleading and unprofessional to keep being told different reasons for holding more than $2k in funds. They are sticking to my insurance is still pending even after I called with the insurance company on the line that confirmed all claims had been paid AND sent them copies of the EOBs. The level of customer service from the doctors and staff was unacceptable. There was a clear lack of communication, professionalism, and concern for patient care. I did not feel valued as a patient at all. Dental care is something people trust providers with, and unfortunately, that trust was not respected here. I strongly encourage anyone considering Aspen Dental to do their research and proceed with caution. VERY DISSATISFIED!!!!!

    Dr Travis is the best dentist I have ever had. Her staff are great too. Beth the hygienist is…read morefriendly, professional, and knowledgeable. Her assistant Danielle is also friendly, professional, and knowledgeable. I would recommend Dr. Travis and her staff to everybody.

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    Aspen Dental
    Aspen Dental
    Aspen Dental

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    Southern Smiles - generaldentistry - Updated August 2026

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