Update: FYI: Customer service did not contact me and there…read moreis no private DM. Previously were very good. Now all new hires. Original: I got second degree burns from laser hair removal. I have bought LHR and clear and brilliant as well from them. I am afraid to go back for services - not only did the nurse aesthetician burn me, she brushed it off when I said it was a burn. I was given no immediate first aid (cold water to calm the burn. All they had were ice and hydrocortisone which are not appropriate for treating burns). And now making the cancel and refund process difficult.

UPDATE: Corporate called and apologized, they also told me that I will NOT be charged the $50…read morecancellation fee. They also gave me their deepest condolences. After the manager at the Domain "Kelsi" decided that putting my cat down was not an excuse for missing my appointment. I have been a customer with LaserAway for a few years now and I had an emergency this morning with my cat so I was unable to make it to my appointment. Had to put my cat down and then ended up talking to the manager, Kelsi and she stated that I would still have to pay the $50 cancellation fee. Keep in mind this is the first time I have ever missed an appointment. So needless to say I will NEVER purchase another package from LaserAway and will tell my friends to stay away. HORRIBLE customer service.

The staff at Glow in s fantastic and they offer competitively priced waxing services. They are…read morefast, efficient & friendly. I am also a big fan of their facials, and have always gotten great recommendations for my skin. The spa is lovely, with nice decor and a comfy waiting area. They have a large selection of products for purchase if you need or want something!

I used to love coming here, especially when Gabby was there, she always did an amazing job with my…read morelash lifts and brows! Unfortunately, my most recent visit was really disappointing. My lashes were over-processed, with the ends looking fried and some curled in odd directions. I followed all aftercare instructions and did not expose them to steam or water for 24 hours. There was also wax left on my brows, which made the service feel rushed and carelessly done.

Miki made my first time at reWAXation amazing! She came out right on time for my appointment and…read morewas quick and professional while performing the services I needed. For a first time wax, this was a great experience! I love how causal the experience was, and the waiting area was a perfect vibe for the environment. Not sterile or too serious. I enjoyed the fact they keep the front door locked for only those with appointments for that day, it's a nice layer of security.

This place was so cozy and had a great atmosphere. Stephanie was so sweet and so thorough. She made…read moreit a great experience. Best brazilian wax results i've had and i've only been to large chains like european wax and hello sugar- this was much better!!!

This is my first time getting laser treatment and I did a bit of research to find a place. Milan…read morewas one of the first places to come up with good reviews which usually makes me hesitant to go with the first choice but after shopping around and going with Milan I can now see that the good reviews are well-deserved! The consultation appointment was very thorough and informative. Everyone I have interacted with in the Austin South office is so so nice! It feels like a safe place with no judgement and everyone seems excited about the service they provide. The regular appointments are so easy and quick. In and out within 15 min, so it is something I am able to fit in almost any day! I noticed marked results fairly quickly even just after the first treatment. I feel very confident that the service they provide is top tier and would highly recommend to anyone - thank you Milan!

I am being ignored in emails, chat and caller id phone calls. I have a request to the application…read moreand it is being ignored! I am upset with the clinic.

Yet another fantastic session with Brianna. I can't say enough wonderful things about her, or…read moreALite. Fantastic service from the loveliest professionals in the most cozy establishment. Thank you!!

I can't recommend it enough for any laser needs! They are extremely knowledgeable and do an amazing…read morejob. Brittany is wonderful!

I highly recommend if you are not already treating yourself to the occasional massage to do so now…read moreand at Milk & Honey! Prior to your massage you are given some time to enter the locker room and leave your belongings in your locker and change into your robe. You have access to the showers, toiletries and hair styling tools. Once you step out of the locker room you enter a dim lit lounge where they have light snacks and the most delicious tea while you wait to be called for your appointment. I decided to go with a lengthy 120 minute Ultimate Massage with Katie since it had been quite a while since I've had one. This included a full-body brushing (you get to keep the brush afterwards), your choice of Signature, Deep Tissue or Sports massage and a warm oil scalp & neck massage. Prior to your visit you fill out a survey to decipher how you would like your massage to focus on. I prefer a firmer massage, but not too intense that it's not enjoyable. Katie was understanding of what I wanted and also receptive to how tense some of my muscles were and adjusted as the massage proceeded. I appreciated how she answered any questions I had during the massage and checked on me periodically to make sure everything was to my liking. The massage was fabulous. Just keep in mind that the oil scalp and neck massage while it feels amazing is going to leave your hair super oily. Be prepared to shower and rinse your hair several times. After my appointment I relaxed in the lounge for a bit and then utilized the showers to rinse out the oil in my hair. You are welcome to stay as long as you like. I can't wait to come back for another massage!

Going into this, we were genuinely excited. This was for a bachelorette party, and we had been…read morelooking forward to relaxing and celebrating together. Unfortunately, the experience with Milk + Honey was incredibly disappointing from the start. The booking service that coordinated our appointments made an error with our timing. By the time we arrived, the Milk + Honey staff said they couldn't accommodate us. While I understand scheduling constraints, what was frustrating was the complete lack of effort to help. There were no alternative solutions offered, no attempt to adjust services, and the response we received felt dismissive, essentially "well, you didn't make it on time," despite the situation being out of our control. As a result, 2 out of our group of 6 had to leave without services, and we were still charged a no-show fee, which is 50% of the service cost. To their credit, the booking company acknowledged their mistake and worked to make it right. They helped us rebook at 50% off and added complimentary services, which we appreciated. However, because of the no-show fee, we essentially still ended up paying full price overall. The issues didn't stop there. At checkout, we added a 20% gratuity, but it was calculated on the full service price plus the added treatments, not the discounted rate we were actually paying. This resulted in what effectively felt like closer to a 50% gratuity. Again, this is less about tipping itself and more about transparency and principle. To make matters worse, we were not given a receipt at checkout and had to call afterward to request an itemized breakdown just to understand what we were charged. Overall, the experience felt disorganized and, more importantly, like our best interests were not a priority at any point. For a place that positions itself as a luxury, customer-focused experience, this fell far short.

Best in Austin! Angie the owner is nice, professional and highly knowledgeable. I feel taken care…read moreof, everything was personalized and catered to my needs. Easy to book appointments, she follows up enough frequently that I feel like I'm taken care of. Office is spacious, nice, comfortable and clean. The staff there are all friendly and nice. She only makes needed recommendations on service. Reasonable prices. Angie knows what she is doing and I feel comfortable trusting her with my injection needs. Parking is good! Easy to find location! Easy to contact! Very informative and answered all my questions and concerns. She explained each process and what services I will be getting. Offer a huge variety of services. Quality products. Botox, filler, skin treatment and more. Highly recommend if you are looking for a good long term place with a trust worthy team. Definitely making this spot my go to from now on.

A couple months ago I left a review after doing PRP for hair restoration with Dana. Since then, I…read moredecided to try Emsculpt Neo with Bre and wanted to leave another review. As a guy, I wasn't sure what to expect going into it. Bre made the process easy, explained everything clearly, and answered all my questions without making it feel awkward. The treatment itself was a lot different than I expected, and I ended up really liking it. After finishing my sessions, I could definitely see a difference in my midsection, which was exactly what I was hoping for. What I appreciated most was that Bre was straightforward from the beginning. She explained what the treatment could realistically do and never overpromised anything. Overall, another great experience at Rejuvenate Austin. If you're thinking about Emsculpt Neo, I'd recommend talking with Bre.

I've been seeing Melanie for over three years, and when she moved to a new med spa last year, I…read morefollowed her without hesitation. She is truly one of a kind. Melanie is not only an incredibly skilled esthetician, but she's also part therapist, part comedian, and feels more like a trusted friend than someone I see for appointments. Every visit is something I look forward to. What I appreciate most is her honesty and integrity. She never tries to upsell services or products you don't need. Instead, she takes the time to understand your goals and gives realistic, honest feedback about what kind of results you can expect. In an industry where sales pressure can be common, that level of transparency is refreshing. Beyond that, she's knowledgeable, professional, and genuinely cares about her clients. My skin has benefited tremendously from her expertise, and I trust her completely. If you're looking for someone who is talented, honest, and makes every appointment enjoyable, Melanie is the best.

5 stars for Addison Adames she is confident, professional…read moreand personable. I can't say enough about her knowledge. She will tell you "I do treatments on myself before I ever do a treatment on a client" Love this girl!

Over time, EWC has gotten more corporate and less customer-focused... it reflects in the way waxing…read moretechniques have changed, how the quality and experience of the estheticians has gone down, the the flexibility of any employee (from managers to front desk staff to technicians) to provide customer solutions over sheer profit, and more. I've had to change waxers over and over again because the estheticians are constantly leaving. First, I have to work hard with the actual service providers to build a relationship over several months to get my services "right." In the 15 min appts it is hard to express the exact brow shape you're looking for, in example. Or, sometimes the technique being used is unnecessarily painful compared to another provider I'd worked with prior. Then, after 6 months it's finally right and then the technician leaves, and the cycle begins again. Plus, EWC is constantly selling to you. "Buy a wax pass" or "try this product." I can't tell you how many worthless unused EWC products I have sitting under my sink that aren't effective, or how many times I wish I had never purchased a wax pass... so I wouldn't be locked in to coming back here when it just keeps getting worse. I don't recommend EWC. Here, or at any other location (by the way, there is no manager here, and they canceled an appt once bc the opener missed her alarm clock, and both of my waxers left bc this whole location is a hot mess)! It's time for me to move onto better, more clientele-focused businesses... even if it leaves my money on the table with the wax pass I was stupid enough to purchase. Like, I would literally rather lose my money than come back here. I hope someone reads this and it helps them pick a better option!

If your looking for a painless and amazing experience then book with Kelsey! She was absolutely…read moreamazing and had a great personality. She went over a skin care with me and frequency times for waxing along with dues and don'ts. If I'm ever an awesome again, I will definitely be going back to her!

Best laser experience I've had. Tracy is very knowledgeable and kind, and made me feel super…read morecomfortable. Her laser machine is the newest and most effective and the facility is clean and quiet. 12/10 would recommend!

i went to Tracy for ear, nose and eyebrows waxing. i was super nervous, never did anything like…read morethis before. she was very friendly and patient. turned out to be great. i highly recommend her. i'll be going back next month.